Catchpoint Platform Overview

Catchpoint's Internet Performance Monitoring (IPM) Suite is engineered to optimize digital experiences by ensuring performance, availability, and reliability across global networks. This tool offers comprehensive visibility into the Internet stack, enabling businesses to preemptively identify and address BGP issues before they impact operations. Users can observe performance metrics from their customers' locations, allowing for precise diagnostics and faster issue resolution. The suite's intelligent analytics provide actionable insights, helping teams swiftly fix service disruptions. Catchpoint's focus on Internet resilience makes it a critical ally in maintaining uninterrupted digital services. A unique feature includes live monitoring of Internet outages, offering real-time data to mitigate potential disruptions.

Use Cases

Customers recommend Workflow Management, Collaboration, Customer Case Management, as the business use cases that they have been most satisfied with while using Catchpoint Platform.

Other use cases:

  • Contact List Management
  • Competitive Intelligence
See all use cases See less use cases

Catchpoint Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Catchpoint Platform works with different mediums / channels such as Chat. and Slack.

Catchpoint Platform's features include Alerts: Popups & Notifications. and Catchpoint Platform support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Catchpoint Platform analytics capabilities include Analytics, and Custom Reports.

Peer review evidence (same sources as the product rating summary)

"...Get intelligent alerts, triggers, and insights on intuitive dashboards and workflows. ..." Digital Experience Monitoring Platform
"...Collaborate seamlessly with Office 365 via a chat and online meeting solution. ..." Integrations & APIs
"...Explore all Catchpoint's customer case studies, spanning a wide range of industries, from Ecommerce to Enterprise...." Case Studies

Catchpoint Platform, belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Catchpoint-platform empowers detection and resolution of digital supply chain issues using a vast Global Observability Network. Performance monitoring is enhanced for the world's largest networks.

Catchpoint Platform Customer wins, Customer success stories, Case studies

What solutions does Catchpoint Platform provide for Workflow Management?

What makes Catchpoint Platform ideal for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Catchpoint Platform solved their Digital Analytics needs. Cuspera uses 166 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

 

Verizon Digital Media Services - Telecommunications - Very Large

Basking Ridge, USA

Catchpoint helps Verizon Digital Media Services spot and fix problems 4x faster. The team cut false alerts by 90%. They use Catchpoint to monitor DNS, HTTP, APIs, and FTP from over 2,600 locations. M...ost issues are resolved before customers notice—99% of the time. The platform's alerts and analytics save time for support and boost customer satisfaction.

 

Xandr - Marketing And Advertising - Large

New York, USA

Catchpoint helps Xandr reduce mean time to resolution (MTTR) for digital ad delivery. Xandr uses Catchpoint’s observability tools to monitor network and application performance worldwide. Real user m...onitoring and advanced analytics let Xandr quickly find and fix issues. Smartboard and alerting features speed up root cause analysis. Xandr can now identify network problems in under five minutes, improving revenue and client satisfaction.

 

TMNA Services - Financial Services - Medium

Bala Cynwyd, USA

Catchpoint helped TMNA Services improve IT transparency and end user observability. TMNA Services deployed Catchpoint nodes across the U.S. and Mexico to emulate user experience and monitor applicati...on performance. The solution enabled faster troubleshooting, better vendor accountability, and full visibility into IT services. TMNA Services now supports remote workers and integrates Catchpoint with tools like AppDynamics and ServiceNow. This led to higher efficiency and better service for its group companies.

 

Teridion - Information Technology And Services - Small

Herzliya, Israel

Catchpoint helps Teridion show performance gains for their KumoX service. Teridion uses Catchpoint to compare site speed with and without their optimization. The platform provides real-time analytics... by geography and network. Teridion integrates Catchpoint into their sales and operations for unbiased validation. In Japan, Catchpoint proved Teridion delivered 10x faster data center speeds and 2x faster end user speeds. This builds trust and helps Teridion close deals faster.

 

Tencent Cloud - Information Technology And Services - Large

Shenzhen, China

Tencent Cloud used Catchpoint to validate CDN performance and availability as it entered the US market. The company needed reliable, global observability to compete with established providers. Catchp...oint's data and dashboards helped Tencent Cloud support pre-sales, monitor global uptime, and respond to competitor claims. Teams used the tool for internal observability and to optimize network performance. Adoption of Catchpoint grew as Tencent Cloud expanded its global presence.

 

Team Internet - Internet - Small

Munich, Germany

Catchpoint helped Team Internet monitor networks outside its control. Team Internet needed to ensure digital availability and reachability for its platforms ParkingCrew and TONIC. After facing DDoS a...ttacks and network outages, they chose Catchpoint’s Network Insights for real-time BGP, DNS, and traceroute monitoring. This gave them visibility into external network issues and improved incident response. Team Internet now detects problems before partners do, optimizes operations, and plans strategic growth using Catchpoint’s insights.

Master Class: Monitoring from Your Users Perspective

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Catchpoint Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Analytics

4.02/5

Read Reviews (75)
Custom Reports

3.96/5

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Analytics

4.02/5

Read Reviews (75)
Custom Reports

3.96/5

Read Reviews (14)

Software Failure Risk Guidance

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for Catchpoint Platform

Top Failure Risks for Catchpoint Platform

Catchpoint Systems, Inc. News

Product

LogicMonitor Highlights Catchpoint Integration and Push Toward Autonomous IT - TipRanks

LogicMonitor Highlights Catchpoint Integration and Push Toward Autonomous IT - TipRanks

M&A

Vista-Backed LogicMonitor Buys Monitoring Startup Catchpoint - Bloomberg.com

LogicMonitor, backed by Vista Equity Partners, has acquired Catchpoint, a startup specializing in internet performance monitoring. This acquisition aims to enhance LogicMonitor's capabilities in monitoring and performance management.

Product

Catchpoint Debuts Heartbeat Monitoring for Sub-Minute Detection and Critical System Reliability - Yahoo Finance

Catchpoint launched Heartbeat Monitoring, a new feature offering sub-minute detection of micro-incidents for enhanced system reliability. This tool provides five-second visibility into disruptions, aiding Site Reliability Engineering (SRE) and DevOps teams in maintaining digital reliability. It supports multi-cloud environments and integrates with Catchpoints existing monitoring tools, enabling precise telemetry and faster incident resolution.

Product

Catchpoint improves monitoring posture with AI capabilities - Help Net Security

Catchpoint improves monitoring posture with AI capabilities - Help Net Security

Catchpoint Systems, Inc. Profile

Company Name

Catchpoint Systems, Inc.

Company Website

https://www.catchpoint.com/

HQ Location

150 West 30th Street, 3rd Floor New York, NY 10001

Employees

Crunchbase

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