Capillary Insights+ Overview

Capillary-insights empowers business decisions with a cutting-edge customer insights platform. Valuable data-driven strategies and trends are uncovered.

Use Cases

Customers recommend Measuring Customer Satisfaction, Social Media Analytics, Campaign Management, as the business use cases that they have been most satisfied with while using Capillary Insights+.

Other use cases:

  • Customise Loyalty Program
  • Segmentation And Targeting
  • Engagement Management
  • Lead Analytics
  • Competitive Intelligence
  • Measuring Net Promoter Score
  • Customer Case Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Capillary Insights+.

Other priorities:

  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Consistency
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Capillary Insights+ Use-Cases and Business Priorities: Customer Satisfaction Data

Capillary Insights+ works with different mediums / channels such as Promotions.

Capillary Insights+'s features include Personalization, Dashboard, and Micro Customer Segmenting. and Capillary Insights+ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Capillary Insights+ analytics capabilities include Analytics, and Custom Reports.

Capillary Insights+ Customer wins, Customer success stories, Case studies

What solutions does Capillary Insights+ provide for Measuring Customer Satisfaction?

How does Capillary Insights+ facilitate Customise Loyalty Program?

11 buyers and buying teams have used Cuspera to assess how well Capillary Insights+ solved their business needs. Cuspera uses 138 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Blue Rewards from Al Futtaim Group - Conglomerates

Blue Rewards is the loyalty and lifestyle app for the Al-Futtaim Group. The group is a large business in the GCC, Egypt, Singapore, and Malaysia. Blue Rewards started as a simple cash back program. W...ith Capillary Technologies, it grew into a major lifestyle brand. The program now operates as an independent business within the group. Geeta Raghuvanshi, Chief Technology and Data Officer, shared their journey and success.

Read more →

Al Futtaim Group (AFG) - Conglomerates

Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ product...s. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.

Read more →

Blue Rewards from Al Futtaim Group - Conglomerates

Blue Rewards is the loyalty and lifestyle app for the Al-Futtaim Group. The group is a large business in the GCC, Egypt, Singapore, and Malaysia. Blue Rewards started as a simple cash back program. W...ith Capillary Technologies, it grew into a major lifestyle brand. The program now operates as an independent business within the group. Geeta Raghuvanshi, Chief Technology and Data Officer, shared their journey and success.

Read more →

Al Futtaim Group (AFG) - Conglomerates

Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ product...s. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.

Read more →

Blue Rewards from Al Futtaim Group - Conglomerates

Blue Rewards is the loyalty and lifestyle app for the Al-Futtaim Group. The group is a large business in the GCC, Egypt, Singapore, and Malaysia. Blue Rewards started as a simple cash back program. W...ith Capillary Technologies, it grew into a major lifestyle brand. The program now operates as an independent business within the group. Geeta Raghuvanshi, Chief Technology and Data Officer, shared their journey and success.

Read more →

Al Futtaim Group (AFG) - Conglomerates

Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ product...s. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.

Read more →
lightning

Peers used Capillary Insights+ for measuring customer satisfaction and social media analytics

Capillary Insights+ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (8)
Analytics

4.47/5 ★

Read Reviews (37)
Custom Reports

4.43/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (8)
Analytics

4.47/5 ★

Read Reviews (37)
Custom Reports

4.43/5 ★

Read Reviews (22)

Software Failure Risk Guidance

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for Capillary Insights+

Top Failure Risks for Capillary Insights+

Capillary Technologies Profile

Company Name

Capillary Technologies

Company Website

https://www.capillarytech.com/

HQ Location

25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES D