Capillary Insights+ Overview
Capillary-insights empowers business decisions with a cutting-edge customer insights platform. Valuable data-driven strategies and trends are uncovered.
Use Cases
Customers recommend Measuring Customer Satisfaction, Social Media Analytics, Campaign Management, as the business use cases that they have been most satisfied with while using Capillary Insights+.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Capillary Insights+.
Capillary Insights+ Use-Cases and Business Priorities: Customer Satisfaction Data
Capillary Insights+ works with different mediums / channels such as Promotions.
Capillary Insights+'s features include Personalization, Dashboard, and Micro Customer Segmenting. and Capillary Insights+ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Capillary Insights+ analytics capabilities include Analytics, and Custom Reports.
Peer review evidence (same sources as the product rating summary)
"Achieved A 50% Increase In Repeat Purchase Rate By Implementing A Personalized Loyalty Program." https://docs.capillarytech.com/docs/success-story-milestone-loyalty
"Blue Rewards is the loyalty and lifestyle app for the Al-Futtaim Group. The group is a large business in the GCC, Egypt, Singapore, and Malaysia. Blue Rewards started as a simple cash back program. With Capillary Technologies, it grew into a major lifestyle brand. The program now operates as an independent business within the group. Geeta Raghuvanshi, Chief Technology and Data Officer, shared their journey and success." https://www.capillarytech.com/loyalty-tv/blue-rewards-from-al-futtaim-group-shares-loyalty-success-stories-and-evolution/
"...Measure and manage campaigns and promotions, identify niche opportunities, and proactively nudge them...." Dynamics Customer Insights platform, software, company in India, Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, Oman, Canada, USA, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines
Capillary Insights+ Customer wins, Customer success stories, Case studies
What makes Capillary Insights+ ideal for Measuring Customer Satisfaction?
What Are the key features of Capillary Insights+ for Customise Loyalty Program?
11 buyers and buying teams have used Cuspera to assess how well Capillary Insights+ solved their business needs. Cuspera uses 138 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Al Futtaim Group (AFG) - Conglomerates
Peers used Capillary Insights+ for measuring customer satisfaction and social media analytics
Capillary Insights+ Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (22) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (22) |
Software Failure Risk Guidance
?for Capillary Insights+
Top Failure Risks for Capillary Insights+
Capillary Technologies News
Capillary Technologies India Limited
Capillary Technologies India Limited announced its Q1FY27 financial results, showing a 43% year-over-year increase in operating revenue to ₹2,566.4 million. The company's adjusted EBITDA rose by 132% and normalized PAT surged by 3,320%. Growth was driven by customer expansion, new contracts, and the SessionM acquisition.
Capillary Technologies acquires CustomerGlu platform from Marax AI
Capillary Technologies has acquired the CustomerGlu platform from Marax AI to enhance its AI-powered loyalty and customer engagement offerings. This acquisition allows Capillary to integrate interactive engagement layers and gamified loyalty features, reducing IT dependencies and enabling real-time deployment for enterprise brands. The transaction was completed through an asset purchase agreement and aims to improve marketing agility by facilitating the launch of digital experiences.
Capillary reports 43% revenue growth, 132% Adjusted EBITDA in Q1FY27.
Capillary Technologies reported a 43% year-over-year revenue increase and a 132% rise in Adjusted EBITDA for Q1 FY2027, attributed to customer expansion and the acquisition of SessionM. This reflects strong operational performance and improved profitability.
Capillary Technologies India Ltd accepts Sunil M Jain resignation
Capillary Technologies India Ltd announced the resignation of Sunil M Jain, Head of Corporate Development, effective July 31, 2026. Jain resigned to pursue new career opportunities. The company confirmed the resignation under SEBI Regulation 30, indicating it as a routine governance update without immediate impact on operations or strategic direction.
Capillary Technologies Profile
Company Name
Company Website
https://www.capillarytech.com/HQ Location
25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG
Employees
251-500
Social
Financials
SERIES D
