Capillary Anywhere Commerce+ Overview

Capillary-anywhere-commerce offers a leading cloud-based omnichannel platform for loyalty, customer experience, and commerce. Capillarytech utilizes AI & ML to enhance consumer engagement and drive sales.

Use Cases

Customers recommend Engagement Management, Order Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Capillary Anywhere Commerce+.

Other use cases:

  • Merchandising
  • Measuring Customer Satisfaction
  • Community Building
  • Distribution Management
  • Contacts History
  • Proposal & Quote Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Capillary Anywhere Commerce+.

Capillary Anywhere Commerce+ Use-Cases and Business Priorities: Customer Satisfaction Data

Capillary Anywhere Commerce+ works with different mediums / channels such as Offline. Chat. Whatsapp etc.

Capillary Anywhere Commerce+'s features include Personalization. and Capillary Anywhere Commerce+ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Capillary Anywhere Commerce+ analytics capabilities include Analytics, and Custom Reports.

Peer review evidence (same sources as the product rating summary)

"...Enhance your retail engagement with a seamless omnichannel loyalty program...." Capillary India, Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Canada, Saudi Arabia, UAE, Qatar, Bahrain
"Blue Rewards is the loyalty and lifestyle app for the Al-Futtaim Group. The group is a large business in the GCC, Egypt, Singapore, and Malaysia. Blue Rewards started as a simple cash back program. With Capillary Technologies, it grew into a major lifestyle brand. The program now operates as an independent business within the group. Geeta Raghuvanshi, Chief Technology and Data Officer, shared their journey and success." https://www.capillarytech.com/loyalty-tv/blue-rewards-from-al-futtaim-group-shares-loyalty-success-stories-and-evolution/
"Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ products. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region." https://capillarytech.com/blog/category/success-story/

Capillary Anywhere Commerce+, belong to a category of solutions that help Commerce and Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Capillary Anywhere Commerce+ Customer wins, Customer success stories, Case studies

How can Capillary Anywhere Commerce+ optimize your Engagement Management Workflow?

How does Capillary Anywhere Commerce+ facilitate Order Management?

 

Capillary inks 5-year deal with a US-based retailer

Capillary Technologies has secured a five-year, $20 million contract with a major US retailer to enhance its loyalty and customer engagement systems. The partnership will integrate Capillary's AI-pow...ered aiRA engine to deliver personalized, scalable loyalty solutions, aiming to strengthen customer relationships and improve marketing effectiveness.

Read on →
 

Capillary Technologies Signs $20 Million Five-Year Deal with Fortune 50 ...

Capillary Technologies has secured a $20 million, five-year strategic partnership with a Fortune 50 US retailer. The agreement focuses on modernizing the retailer's loyalty and customer engagement sy...stems using Capillary's AI-powered solutions, including the aiRA engine for personalized offers and real-time customer insights.

Read on →

Al Futtaim Group (AFG) - Conglomerates

Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ product...s. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.

 

Al-Futtaim Group (Blue Rewards) - Conglomerates - Very Large

Dubai, UAE

Blue Rewards, the loyalty and lifestyle app from Al-Futtaim Group, partnered with Capillary Technologies to transform its rewards program. The program evolved from a simple cash back model to a major... lifestyle brand. Blue Rewards now operates as an independent business within the group. The partnership enabled significant enhancements and growth across multiple markets. Geeta Raghuvanshi, Chief Technology and Data Officer, shares insights on this journey.

Capillary Anywhere Commerce+ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.10/5

Read Reviews (5)
Analytics

4.05/5

Read Reviews (6)
Custom Reports

3.75/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.10/5

Read Reviews (5)
Analytics

4.05/5

Read Reviews (6)
Custom Reports

3.75/5

Read Reviews (6)

Software Failure Risk Guidance

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for Capillary Anywhere Commerce+

Top Failure Risks for Capillary Anywhere Commerce+

Capillary Technologies News

Financial

Capillary Tech FY26: PAT Surges 270% to ?523.9Mn, Revenue Up 23% YoY

Capillary Technologies reported a 270% increase in profit after tax to 523.88 million for FY26, with revenue rising 23% to 7,345.99 million. The company highlighted strong customer retention and growth strategies, including the integration of acquisitions like SessionM. The aiRA AI platform is gaining traction, contributing to revenue growth. FY27 revenue is projected to reach 1,0001,050 crores.

Financial

Capillary Technologies Q4: PAT Jumps 341% YoY To ?43.3 Cr

Capillary Technologies reported a 341% year-over-year increase in Q4 profit after tax, reaching 43.4 Cr, driven by a 25 Cr gain from an acquisition-related indemnity clause. Operating revenue rose 25% to 191.3 Cr. For FY26, profit surged 296% to 52.4 Cr, with revenue up 23% to 734.6 Cr. The company focuses on AI-powered customer engagement solutions.

Financial

Capillary Technologies posts Rs 191 Cr revenue and Rs 43 Cr profit in ...

Capillary Technologies reported a 26% year-on-year revenue increase to Rs 191 crore in Q4 FY26, with profits surging over fourfold to Rs 43 crore, aided by a one-time gain. The company earned Rs 171 crore from subscriptions, contributing to its total income of Rs 198 crore for the quarter. Despite a 23% annual revenue rise, full-year profits declined by 61% due to increased expenses.

M&A

Capillary Technologies Closes Acquisition of Mastercard's ...

Capillary Technologies has completed the acquisition of a business unit from Mastercard. This strategic move aims to enhance Capillary's capabilities in customer engagement and loyalty solutions.

Capillary Technologies Profile

Company Name

Capillary Technologies

HQ Location

25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG

Employees

251-500

Social

Financials

SERIES D