Capillary Anywhere Commerce+ Overview

Capillary-anywhere-commerce offers a leading cloud-based omnichannel platform for loyalty, customer experience, and commerce. Capillarytech utilizes AI & ML to enhance consumer engagement and drive sales.

Use Cases

Customers recommend Engagement Management, Order Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Capillary Anywhere Commerce+.

Other use cases:

  • Merchandising
  • Measuring Customer Satisfaction
  • Community Building
  • Distribution Management
  • Contacts History
  • Proposal & Quote Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Capillary Anywhere Commerce+.

Other priorities:

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Capillary Anywhere Commerce+ Use-Cases and Business Priorities: Customer Satisfaction Data

Capillary Anywhere Commerce+ works with different mediums / channels such as Offline. Chat. Whatsapp etc.

Capillary Anywhere Commerce+'s features include Personalization. and Capillary Anywhere Commerce+ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Capillary Anywhere Commerce+ analytics capabilities include Analytics, and Custom Reports.

Peer review evidence (same sources as the product rating summary)

"...Enhance your retail engagement with a seamless omnichannel loyalty program...." Capillary India, Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Canada, Saudi Arabia, UAE, Qatar, Bahrain
"Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ products. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region." https://capillarytech.com/blog/category/success-story/
"Blue Rewards is the loyalty and lifestyle app for the Al-Futtaim Group. The group is a large business in the GCC, Egypt, Singapore, and Malaysia. Blue Rewards started as a simple cash back program. With Capillary Technologies, it grew into a major lifestyle brand. The program now operates as an independent business within the group. Geeta Raghuvanshi, Chief Technology and Data Officer, shared their journey and success." https://www.capillarytech.com/loyalty-tv/blue-rewards-from-al-futtaim-group-shares-loyalty-success-stories-and-evolution/

Capillary Anywhere Commerce+, belong to a category of solutions that help Commerce and Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Capillary Anywhere Commerce+ Customer wins, Customer success stories, Case studies

Why is Capillary Anywhere Commerce+ the best choice for Engagement Management?

How does Capillary Anywhere Commerce+ address your Order Management Challenges?

 

Capillary inks 5-year deal with a US-based retailer

Capillary Technologies has secured a five-year, $20 million contract with a major US retailer to enhance its loyalty and customer engagement systems. The partnership will integrate Capillary's AI-pow...ered aiRA engine to deliver personalized, scalable loyalty solutions, aiming to strengthen customer relationships and improve marketing effectiveness.

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Capillary Technologies Signs $20 Million Five-Year Deal with Fortune 50 ...

Capillary Technologies has secured a $20 million, five-year strategic partnership with a Fortune 50 US retailer. The agreement focuses on modernizing the retailer's loyalty and customer engagement sy...stems using Capillary's AI-powered solutions, including the aiRA engine for personalized offers and real-time customer insights.

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Al Futtaim Group (AFG) - Conglomerates - conglomerates

Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ product...s. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.

Read on →
 

Al-Futtaim Group (Blue Rewards) - Conglomerates - Conglomerates

Blue Rewards, the loyalty and lifestyle app from Al-Futtaim Group, partnered with Capillary Technologies to transform its rewards program. The program evolved from a simple cash back model to a major... lifestyle brand. Blue Rewards now operates as an independent business within the group. The partnership enabled significant enhancements and growth across multiple markets. Geeta Raghuvanshi, Chief Technology and Data Officer, shares insights on this journey.

Read on →

Capillary Anywhere Commerce+ Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
AI Powered

4.10/5 ★

Read Reviews (5)
Analytics

4.05/5 ★

Read Reviews (6)
Custom Reports

3.75/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.10/5 ★

Read Reviews (5)
Analytics

4.05/5 ★

Read Reviews (6)
Custom Reports

3.75/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for Capillary Anywhere Commerce+

Top Failure Risks for Capillary Anywhere Commerce+

Capillary Technologies News

M&A

Capillary Technologies Completes Session M Inc. Acquisition

Capillary Technologies has finalized its acquisition of Session M Inc. and its subsidiary, Session M Czech Republic s.r.o., as of May 1, 2026. This acquisition, initially announced in February 2026, makes Session M a wholly owned subsidiary of Capillary Technologies, expanding its portfolio.

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M&A

Capillary Technologies Completes Acquisition of Session M Inc. and ...

Capillary Technologies has completed the acquisition of Session M Inc. and its subsidiary from Mastercard Inc. on May 1, 2026. This strategic move was executed through Capillary's subsidiary, Capillary Pte. Ltd., after fulfilling all regulatory and closing conditions.

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Partnership

Zen Petroleum partners with Capillary Technologies to build Ghana

Capillary Technologies has partnered with Zen Petroleum to launch Ghana's first nationwide fuel loyalty program. This strategic collaboration aims to enhance Zen's retail operations by leveraging Capillary's AI-powered customer loyalty solutions. The partnership marks a significant step in Capillary's expansion across Africa, focusing on data-driven engagement and customer-centric experiences in the fuel retail market.

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Executive

Capillary Appoints Sumit Kumar as President of Middle East, Africa ...

Capillary Technologies has appointed Sumit Kumar as President for the Middle East, Africa, and India. Based in Dubai, Kumar will lead sales efforts and drive enterprise adoption of Capillary's loyalty and customer engagement platforms. With over 28 years of experience in customer success and enterprise sales, Kumar aims to expand client partnerships and strengthen the company's presence in these strategic markets.

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Capillary Technologies Profile

Company Name

Capillary Technologies

Company Website

https://www.capillarytech.com/

HQ Location

25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG

Employees

251-500

Social

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Financials

SERIES D