Capillary Engage+ Overview

Capillary-engage offers an omnichannel marketing platform for seamless customer experiences. It's utilized in the USA, UK, Thailand, India, and Dubai, among other regions.

Use Cases

Customers recommend Engagement Management, Campaign Management, Personalized Marketing, as the business use cases that they have been most satisfied with while using Capillary Engage+.

Other use cases:

  • Segmentation And Targeting
  • Onboarding
  • Advertisement
  • Identify Target Customers
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Capillary Engage+.

Other priorities:

  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Acquire Customers
See all business priorities See less business priorities

Capillary Engage+ Use-Cases and Business Priorities: Customer Satisfaction Data

Capillary Engage+ works with different mediums / channels such as Mobile. and Mobile App.

Capillary Engage+'s features include Personalization. and Capillary Engage+ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Capillary Engage+ analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Increase the effectiveness of your marketing efforts by personally connecting with each consumer, building relationships at every interaction with Engage+...." Peer review

Peer review evidence (same sources as the product rating summary)

"...One of their main AI products is Engage+, a digital platform for digital marketing including ad campaigns, sales emails, and scheduled sales calls https://emerj.com/ai-sector-overviews/top-3-ai-startups-in-retail/..." Top 3 Most Funded AI Startups in Retail An Overview
"...A key aspect of mobile marketing is creating campaigns to deliver content across mobile push and rich push messages...." customer engagement software, platform, Omnichannel in India, Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, Oman, Canada, USA, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines
"...Increase the effectiveness of your marketing efforts by personally connecting with each consumer, building relationships at every interaction with Engage+...." Peer review

Capillary Engage+, RichRelevance, Algonomy, HYPERISE, Rightmessage, etc., all belong to a category of solutions that help Personalization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Capillary Engage+ Customer wins, Customer Experiences, Case studies

What solutions does Capillary Engage+ provide for Engagement Management?

Why is Capillary Engage+ the best choice for Campaign Management?

21 buyers and buying teams have used Cuspera to assess how well Capillary Engage+ solved their Personalization needs. Cuspera uses 146 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Personalization needs.

 

Capillary inks 5-year deal with a US-based retailer

Capillary Technologies has secured a five-year, $20 million contract with a major US retailer to enhance its loyalty and customer engagement systems. The partnership will integrate Capillary's AI-pow...ered aiRA engine to deliver personalized, scalable loyalty solutions, aiming to strengthen customer relationships and improve marketing effectiveness.

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Capillary Technologies Signs $20 Million Five-Year Deal with Fortune 50 ...

Capillary Technologies has secured a $20 million, five-year strategic partnership with a Fortune 50 US retailer. The agreement focuses on modernizing the retailer's loyalty and customer engagement sy...stems using Capillary's AI-powered solutions, including the aiRA engine for personalized offers and real-time customer insights.

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Al Futtaim Group (AFG) - Conglomerates - conglomerates

Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ product...s. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.

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Al-Futtaim Group (Blue Rewards) - Conglomerates - Conglomerates

Blue Rewards, the loyalty and lifestyle app from Al-Futtaim Group, partnered with Capillary Technologies to transform its rewards program. The program evolved from a simple cash back model to a major... lifestyle brand. Blue Rewards now operates as an independent business within the group. The partnership enabled significant enhancements and growth across multiple markets. Geeta Raghuvanshi, Chief Technology and Data Officer, shares insights on this journey.

Read on →
lightning

Peers used Capillary Engage+ for engagement management and campaign management

Capillary Engage+ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.69/5 ★

Read Reviews (18)
Custom Reports

3.37/5 ★

Read Reviews (3)
Analytics

2.97/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.69/5 ★

Read Reviews (18)
Custom Reports

3.37/5 ★

Read Reviews (3)
Analytics

2.97/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Capillary Engage+

Top Failure Risks for Capillary Engage+

Capillary Technologies News

M&A

Capillary Technologies Completes Session M Inc. Acquisition

Capillary Technologies has finalized its acquisition of Session M Inc. and its subsidiary, Session M Czech Republic s.r.o., as of May 1, 2026. This acquisition, initially announced in February 2026, makes Session M a wholly owned subsidiary of Capillary Technologies, expanding its portfolio.

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M&A

Capillary Technologies Completes Acquisition of Session M Inc. and ...

Capillary Technologies has completed the acquisition of Session M Inc. and its subsidiary from Mastercard Inc. on May 1, 2026. This strategic move was executed through Capillary's subsidiary, Capillary Pte. Ltd., after fulfilling all regulatory and closing conditions.

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Partnership

Zen Petroleum partners with Capillary Technologies to build Ghana

Capillary Technologies has partnered with Zen Petroleum to launch Ghana's first nationwide fuel loyalty program. This strategic collaboration aims to enhance Zen's retail operations by leveraging Capillary's AI-powered customer loyalty solutions. The partnership marks a significant step in Capillary's expansion across Africa, focusing on data-driven engagement and customer-centric experiences in the fuel retail market.

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Executive

Capillary Appoints Sumit Kumar as President of Middle East, Africa ...

Capillary Technologies has appointed Sumit Kumar as President for the Middle East, Africa, and India. Based in Dubai, Kumar will lead sales efforts and drive enterprise adoption of Capillary's loyalty and customer engagement platforms. With over 28 years of experience in customer success and enterprise sales, Kumar aims to expand client partnerships and strengthen the company's presence in these strategic markets.

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Capillary Technologies Profile

Company Name

Capillary Technologies

Company Website

https://www.capillarytech.com/

HQ Location

25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG

Employees

251-500

Social

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Financials

SERIES D