Capillary Engage+ Overview

Capillary-engage offers an omnichannel marketing platform for seamless customer experiences. It's utilized in the USA, UK, Thailand, India, and Dubai, among other regions.

Use Cases

Customers recommend Engagement Management, Campaign Management, Personalized Marketing, as the business use cases that they have been most satisfied with while using Capillary Engage+.

Other use cases:

  • Segmentation And Targeting
  • Onboarding
  • Advertisement
  • Identify Target Customers
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Capillary Engage+.

Other priorities:

  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Acquire Customers
See all business priorities See less business priorities

Capillary Engage+ Use-Cases and Business Priorities: Customer Satisfaction Data

Capillary Engage+ works with different mediums / channels such as Mobile. and Mobile App.

Capillary Engage+'s features include Personalization. and Capillary Engage+ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Capillary Engage+ analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Increase the effectiveness of your marketing efforts by personally connecting with each consumer, building relationships at every interaction with Engage+...." Peer review

Peer review evidence (same sources as the product rating summary)

"...One of their main AI products is Engage+, a digital platform for digital marketing including ad campaigns, sales emails, and scheduled sales calls https://emerj.com/ai-sector-overviews/top-3-ai-startups-in-retail/..." Top 3 Most Funded AI Startups in Retail An Overview
"...A key aspect of mobile marketing is creating campaigns to deliver content across mobile push and rich push messages...." customer engagement software, platform, Omnichannel in India, Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, Oman, Canada, USA, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines
"...Increase the effectiveness of your marketing efforts by personally connecting with each consumer, building relationships at every interaction with Engage+...." Peer review

Capillary Engage+, RichRelevance, Algonomy, HYPERISE, Rightmessage, etc., all belong to a category of solutions that help Personalization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Capillary Engage+ Customer wins, Customer success stories, Case studies

What makes Capillary Engage+ ideal for Engagement Management?

How does Capillary Engage+ facilitate Campaign Management?

21 buyers and buying teams have used Cuspera to assess how well Capillary Engage+ solved their Personalization needs. Cuspera uses 146 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Personalization needs.

 

Capillary inks 5-year deal with a US-based retailer

Capillary Technologies has secured a five-year, $20 million contract with a major US retailer to enhance its loyalty and customer engagement systems. The partnership will integrate Capillary's AI-pow...ered aiRA engine to deliver personalized, scalable loyalty solutions, aiming to strengthen customer relationships and improve marketing effectiveness.

Read on →
 

Capillary Technologies Signs $20 Million Five-Year Deal with Fortune 50 ...

Capillary Technologies has secured a $20 million, five-year strategic partnership with a Fortune 50 US retailer. The agreement focuses on modernizing the retailer's loyalty and customer engagement sy...stems using Capillary's AI-powered solutions, including the aiRA engine for personalized offers and real-time customer insights.

Read on →

Al Futtaim Group (AFG) - Conglomerates

Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ product...s. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.

 

Al-Futtaim Group (Blue Rewards) - Conglomerates - Very Large

Dubai, UAE

Blue Rewards, the loyalty and lifestyle app from Al-Futtaim Group, partnered with Capillary Technologies to transform its rewards program. The program evolved from a simple cash back model to a major... lifestyle brand. Blue Rewards now operates as an independent business within the group. The partnership enabled significant enhancements and growth across multiple markets. Geeta Raghuvanshi, Chief Technology and Data Officer, shares insights on this journey.

lightning

Peers used Capillary Engage+ for engagement management and campaign management

Capillary Engage+ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (18)
Custom Reports

3.37/5

Read Reviews (3)
Analytics

2.97/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (18)
Custom Reports

3.37/5

Read Reviews (3)
Analytics

2.97/5

Read Reviews (1)

Software Failure Risk Guidance

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for Capillary Engage+

Top Failure Risks for Capillary Engage+

Capillary Technologies News

Financial

Capillary Technologies India Limited

Capillary Technologies India Limited announced its Q1FY27 financial results, showing a 43% year-over-year increase in operating revenue to ₹2,566.4 million. The company's adjusted EBITDA rose by 132% and normalized PAT surged by 3,320%. Growth was driven by customer expansion, new contracts, and the SessionM acquisition.

M&A

Capillary Technologies acquires CustomerGlu platform from Marax AI

Capillary Technologies has acquired the CustomerGlu platform from Marax AI to enhance its AI-powered loyalty and customer engagement offerings. This acquisition allows Capillary to integrate interactive engagement layers and gamified loyalty features, reducing IT dependencies and enabling real-time deployment for enterprise brands. The transaction was completed through an asset purchase agreement and aims to improve marketing agility by facilitating the launch of digital experiences.

Financial

Capillary reports 43% revenue growth, 132% Adjusted EBITDA in Q1FY27.

Capillary Technologies reported a 43% year-over-year revenue increase and a 132% rise in Adjusted EBITDA for Q1 FY2027, attributed to customer expansion and the acquisition of SessionM. This reflects strong operational performance and improved profitability.

Executive

Capillary Technologies India Ltd accepts Sunil M Jain resignation

Capillary Technologies India Ltd announced the resignation of Sunil M Jain, Head of Corporate Development, effective July 31, 2026. Jain resigned to pursue new career opportunities. The company confirmed the resignation under SEBI Regulation 30, indicating it as a routine governance update without immediate impact on operations or strategic direction.

Capillary Technologies Profile

HQ Location

25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG

Employees

251-500

Social

Financials

SERIES D