Latest Product Updates and Feature Enhancements on CallTower
CallTower Advances Enterprise Communication with eSIM and ...
CallTower has introduced new initiatives to enhance enterprise communication by integrating eSIM technology with Microsoft Teams and Webex, eliminating the need for physical SIM cards. This offers a ...seamless mobile communication experience. Additionally, CallTower launched a spam blocking solution powered by Mutare, using STIR/SHAKEN caller authentication and AI-driven threat intelligence to secure voice communications. These innovations aim to provide flexible, secure communication solutions for modern businesses.
CallTower Unveils Security and Microsoft Teams Mobility Solutions
CallTower has introduced new mobility and security solutions integrated with Microsoft Teams and Webex Calling. The initiative includes six months of complimentary eSIM access to enhance mobile conne...ctivity and a Voice Spam Blocking solution to improve security. This security system intercepts threats at the network edge, using STIR/SHAKEN caller authentication and real-time threat intelligence, transforming voice communication into a secure channel.
CallTower introduces eSIM integration for Microsoft...
CallTower has launched eSIM integration for Microsoft solutions, enhancing connectivity options for users. This integration aims to streamline communication services by offering more flexible and eff...icient connectivity solutions.
CallTower Introduces Voice Spam Blocking Solution to Enhance Enterprise ...
CallTower has launched a Voice Spam Blocking solution to enhance enterprise voice security. Powered by Mutare, this solution intercepts threats at the network edge, offering a multi-layered defense a...gainst AI-generated scams and robocalls. It integrates with existing security systems, providing real-time threat intelligence and centralized management for administrators.
CallTower Establishes a New Standard with eSIM Integration
CallTower introduces a new standard by integrating eSIM technology with Microsoft Teams and Webex Calling, offering six months of complimentary access. This initiative supports hybrid work by enablin...g seamless, device-agnostic communication, enhancing mobility, and streamlining workflows. The integration aims to provide a cohesive and secure communication experience, reinforcing CallTower's commitment to empowering businesses with advanced communication tools.
CallTower Launches 6-Month Complimentary eSIM Access for Microsoft ...
CallTower has launched a 6-month complimentary eSIM access for its mobile solutions integrated with Microsoft Teams and Webex Calling. This initiative aims to enhance seamless communication for busin...esses by eliminating the need for physical SIM cards, supporting hybrid and remote work models. The move highlights CallTower's commitment to providing secure, device-agnostic communication tools for its customers.
CallTower Expands Microsoft Teams Phone Capabilities
CallTower has expanded its Microsoft Teams Phone capabilities by enabling the integration of CallTower Operator Connect numbers with Microsoft Dynamics 365. This new feature allows businesses to stre...amline their telephony systems, enhancing customer engagement and operational efficiency by routing inbound PSTN calls directly into Dynamics 365 workstreams.
CallTower Expands Microsoft Teams Phone Capabilities ...
CallTower has launched a new capability allowing the configuration of its Operator Connect numbers within Microsoft Dynamics 365. This integration streamlines telephony systems, enhancing customer en...gagement and operational efficiency by routing inbound PSTN calls directly into Dynamics 365 workstreams. The feature is now available globally, simplifying communication infrastructure for CallTower customers.
CallTower Expands Microsoft Teams Phone Capabilities with Operator ...
CallTower has introduced a new capability to configure its Operator Connect numbers within Microsoft Dynamics 365. This integration allows businesses to streamline their telephony systems, enhancing ...customer engagement and operational efficiency by routing inbound PSTN calls directly into Dynamics 365 workstreams. The solution aims to simplify communication infrastructure and improve customer experience for CallTower's global clientele.
BIG UC Update: CallTower's William Rubio on Global Growth, Partner-Led ...
CallTower's CRO, William Rubio, discusses the company's global growth and innovations in Unified Communications. The conversation highlights CallTower's integration of over 30 applications, including... a new WhatsApp integration for Microsoft Teams and Dual eSIM technology. Rubio also addresses the practical adoption of AI in UC and the company's agnostic approach to major platforms like Microsoft, Cisco, and Zoom.
CallTower expands CT Text to include WhatsApp - Comms Business
CallTower has expanded its CT Text messaging solution to integrate WhatsApp, allowing businesses to communicate globally through their existing UCaaS infrastructure, which includes Microsoft Teams an...d Webex. This integration provides a cost-effective, secure communication channel for businesses, enhancing global reach and compliance with local regulations. It supports various message types, aiding in marketing, authentication, and customer support.
CallTower adds secure and affordable WhatsApp comms for employees, customers and businesses of all sizes
CallTower introduces secure and cost-effective WhatsApp communication solutions for employees, customers, and businesses of all sizes, enhancing its cloud communication offerings.
CallTower Adds CRM Integration and Comprehensive Analytics Solutions to ...
CallTower Adds CRM Integration and Comprehensive Analytics Solutions to ...
CallTower Unveils Ascend Teams Contact Center, a Fully Native Microsoft Teams Solution
CallTower Unveils Ascend Teams Contact Center, a Fully Native Microsoft Teams Solution
CallTower Launches Entra Sync: Streamlining Microsoft Teams Provisioning and Management - GlobeNewswire
CallTower has launched Entra Sync, a new provisioning and management platform designed to automate and streamline Microsoft Teams administration for IT teams. Entra Sync enables centralized control o...ver Teams user lifecycle management, including voice users, policies, phone numbers, licenses, call queues, and group templates. This solution aims to reduce manual processes and enhance efficiency for unified communications environments.
CallTower Enhances Flexibility and Productivity for Modern
CallTower has launched Webex Go with CallTower, integrating Webex Calling into mobile devices using eSIM technology. This solution enables secure, enterprise-grade business calling from any location,... allowing employees to use their native mobile dialer while maintaining privacy and compliance. The offering targets modern workforces seeking flexible, unified communications and collaboration tools.
CallTower Enhances Flexibility and Productivity for Modern Workforces with Webex Go by Cisco
CallTower has expanded its unified communications offerings by integrating Webex Go, enhancing workforce flexibility. This addition allows users to connect seamlessly via a dedicated geographic numbe...r, supporting mobile and hybrid work environments through improved collaboration and connectivity.
Strategic Partnerships and Integrations of CallTower
CallTower, Tollring Expand Microsoft Teams Partnership to Elevate Business Intelligence - UC Today
CallTower and Tollring have expanded their partnership to enhance business intelligence for Microsoft Teams users. This collaboration introduces AI-driven compliance call recording and conversation i...ntelligence, benefiting CallTower's customers in over 80 countries. The integration aims to transform compliance data into strategic assets, offering global standardization and improved analytics for regulated sectors.
CallTower expands partnership with Tollring - Comms Business
CallTower has expanded its partnership with Tollring to offer compliance call recording and AI-enabled conversation intelligence to customers in over 80 countries. This enhancement strengthens CallTo...wer's Microsoft Teams portfolio, providing advanced analytics for customer interactions and team performance. The partnership supports sectors with complex compliance needs, including healthcare and finance, by leveraging Tollring's security and global compliance capabilities.
CallTower Expands Global Partnership with Tollring to Deliver Best-of-Breed Call Recording and Conversation Intelligence
CallTower has expanded its global partnership with Tollring to enhance call recording and conversation intelligence solutions. This collaboration aims to deliver advanced communication capabilities, ...integrating Tollring's technology with CallTower's services for improved customer experience.
CallTower Genesys Revolutionize Gov Communications with FedRAMP Cloud - VoIP Review
CallTower enhances its offerings for U.S. federal government clients by expanding capabilities through the FedRAMP Authorized Genesys Cloud platform. This partnership provides secure, scalable commun...ication tools, aligning with federal modernization goals. The platform supports AI-driven unified communication, boosting citizen satisfaction and operational efficiency. It also offers predictive analytics and real-time dashboards, ensuring compliance with FedRAMP and StateRAMP standards.
Inoria, a CallTower Company, to Sponsor Genesys Xperience 2025
Inoria, a CallTower company, will sponsor the Genesys Xperience 2025 event, showcasing its integrated contact center and AI solutions. As a Silver Sponsor, Inoria aims to demonstrate how its solution...s enhance customer experiences and drive innovation. This participation highlights Inoria's commitment to transforming contact center operations and its strategic partnership with Genesys.
CallTower Achieves Certified Implementation Partner Status with Five9 - GlobeNewswire
CallTower has been named a Five9 Certified Implementation Partner, strengthening its position in unified communications and cloud contact center integration. This certification enables CallTower to d...eliver advanced implementation, custom integrations, and strategic support for enterprises deploying Five9s intelligent contact center platform.
CallTower Achieves Certified Implementation Partner Status with Five9
CallTower has achieved certified implementation partner status with Five9, enhancing its ability to deliver integrated cloud contact center solutions. This certification recognizes CallTowers experti...se in deploying Five9s platform, strengthening its unified communications and contact center offerings for enterprise clients.
Mergers, Acquisitions, and Business Moves by CallTower
CallTower Secures Key Investment for Global UC Expansion
CallTower, a unified communications provider, has received a strategic investment from Court Square Capital Partners, which acquired CallTower from BV Investment Partners. This investment aims to enh...ance CallTower's managed communication services and expand its global presence. The partnership will support CallTower's growth in managed cloud communications, focusing on solutions like Microsoft Teams, Zoom, and Webex, and aims to accelerate product development and international reach.
CallTower Changes Hands as Court Square Steps In to Fuel Growth
Court Square Capital Partners has acquired CallTower from BV Investment Partners to fuel growth in the unified communications sector. This strategic investment aims to enhance CallTower's managed com...munication services, expand its global reach, and strengthen its technology offerings. The move positions CallTower to leverage Court Square's resources for scaling operations and expanding its market presence.
Dechert Advises Court Square Capital Partners on Acquisition of CallTower
Court Square Capital Partners has acquired CallTower, a leader in cloud communications, from BV Investment Partners. The acquisition, advised by Dechert, enhances Court Square's portfolio with CallTo...wer's advanced communication solutions, including Microsoft Teams and Zoom, serving over 5,000 customers in 80 countries.
Court Square acquires cloud communications firm CallTower from BV ...
Court Square has acquired CallTower, a cloud communications firm, from BV. This acquisition marks a strategic move in the cloud communications sector.
Ropes & Gray Advises BV Investment Partners in Sale of CallTower
CallTower, a leader in managed cloud communications, has been sold by BV Investment Partners to Court Square Capital Partners. BV and CallTower management will retain a minority stake in the business.
BV Investment Partners Announces Sale of CallTower
BV Investment Partners has sold a majority stake in CallTower, a leader in managed cloud communications, to Court Square Capital Partners. CallTower, known for its Unified Communications as a Service... and collaboration solutions, will continue its growth strategy with Court Square while BV retains a minority stake. The company partners with major technologies like Microsoft Teams and Zoom.
Funding News and Financial Performance of CallTower
CallTower Secures Strategic Investment from Court Square
CallTower has secured a strategic investment from Court Square Capital Partners, aiming to accelerate growth and expand its global presence. This investment will enhance CallTower's capabilities in m...anaged cloud communications, including unified communications and customer experience solutions. CallTower's management and BV Investment Partners will retain a minority stake, while Court Square's resources will support CallTower's expansion and innovation efforts.
CallTower Announces Strategic Investment from Court Square Capital Partners
CallTower has secured a strategic investment from Court Square Capital Partners to accelerate its growth and expand its global presence in managed cloud communications. This investment will enhance C...allTower's distribution channels and proprietary technology, positioning it to capitalize on the shift from legacy systems to modern communication platforms. BV Investment Partners will retain a minority stake, continuing its support alongside CallTower's management.
Leadership and Executive Team Updates at CallTower
CallTower Expands Channel Leadership
CallTower appoints Kelsey Kimball and Patrick Cupp as Directors of Partner Alliances to enhance channel growth and partner support. Their expertise will aid in delivering unified communications and A...I solutions to mid-sized and enterprise clients.
CallTower Expands Channel Leadership with Two Key Director Appointments
CallTower has appointed Kelsey Kimball and Patrick Cupp as Directors of Partner Alliances to enhance its channel leadership. These strategic hires aim to strengthen CallTower's partner ecosystem and ...accelerate growth in cloud communications solutions, focusing on unified communications, contact centers, and AI solutions for mid-sized and enterprise organizations.
Awards, Recognitions, and Industry Achievements of CallTower
CallTower Named Genesys Midsize Partner of the Year at Genesys Inspire ...
CallTower received the Genesys Midsize Partner of the Year award at the Genesys Inspire 2026 conference. This marks the third consecutive year CallTower has been recognized by Genesys, highlighting i...ts expertise in modernizing customer experience for midsize organizations. The award underscores CallTower's commitment to cloud innovation and AI-driven solutions, enabling seamless digital transformation for its clients.
CallTower Named Genesys Midsize Partner of the Year at Genesys Inspire 2026
CallTower has been named the Genesys Midsize Partner of the Year at the Genesys Inspire 2026 conference, marking its third consecutive win. This recognition highlights CallTower's expertise in delive...ring scalable, AI-driven customer experience solutions for the mid-market. The award underscores the company's strong partnership with Genesys and its commitment to modernizing customer experience operations for midsize organizations through cloud-based contact center solutions.
CallTower's Rafael Renteria and Sam Barron Honored as 2026 CRN Channel ...
CallTower's Rafael Renteria and Sam Barron were honored as 2026 CRN Channel Chiefs for their leadership in advancing CallTower's channel strategy. Their efforts have significantly expanded CallTowers... channel presence, fostering strong partnerships and driving the adoption of CallTower's global communication solutions. This recognition highlights their strategic vision and impact on both CallTower and the broader channel community.
CallTowers Melinda Hicks Receives Bronze Award for Woman of the Year in Customer Service at the 2026 Stevie Awards
Melinda Hicks from CallTower received a Bronze Award for Woman of the Year in Customer Service at the 2026 Stevie Awards.
CallTower Wins 2025 BIG Awards for Business for Operator Connect for Microsoft Teams - GlobeNewswire
CallTower's Operator Connect for Microsoft Teams won the 2025 BIG Awards for Business, recognizing its innovation in global voice enablement. The solution integrates advanced technologies, offering s...eamless CRM connectivity and AI capabilities, which enhance enterprise communication. This award highlights CallTower's leadership in delivering efficient communication solutions.
CallTower Secures Top Spot as 2025 North American UCaaS Leader on Frost Radar
CallTower has been recognized as the top provider in the 2025 North American UCaaS market by Frost & Sullivan, marking its sixth consecutive year of recognition. This accolade highlights CallTower's ...leadership in unified communications, driven by its strategic investments in platform resiliency and global expansion. The company's portfolio includes AI-powered contact center capabilities and integrations with Microsoft Teams, Cisco Webex, and Zoom, enhancing communication solutions for enterprises worldwide.
CallTower's Steve Jacklitch Named Sandler Partners Canada Regional Channel Manager of the Year
Steve Jacklitch from CallTower has been awarded Sandler Partners Canada Regional Channel Manager of the Year. This accolade highlights his leadership in enhancing CallTower's Canadian channel program..., fostering strong partnerships, and delivering exceptional client value. The recognition underscores CallTower's commitment to building a world-class team and maintaining a robust partnership with Sandler Partners.
CallTowers Steve Jacklitch Named Sandler Partners Canada Regional Channel Manager of the Year
Steve Jacklitch from CallTower has been named Sandler Partner's Canada Regional Channel Manager of the Year. This award recognizes his leadership and the success of CallTower's Canadian channel team ...in fostering strong partner relationships and delivering value. The achievement underscores CallTower's commitment to building a world-class team and its partnership with Sandler Partners.
CallTower Receives Prestigious Net Promoter Score (NPS) Award
CallTower received the prestigious Net Promoter Score (NPS) Award at the AVANT Special Forces Summit, recognized for its exceptional customer satisfaction. The award highlights CallTower's commitment... to delivering outstanding value through its UCaaS, CCaaS, and collaboration solutions. This recognition underscores the company's dedication to seamless implementation and proactive support, setting a benchmark for excellence in cloud communications.
CallTower Wins Prestigious 2025 We Tech Award for Microsoft Teams GCC High Excellence
CallTower has received the 2025 "We Tech" Award, recognizing its leadership in unified communications and contact center solutions. This external honor highlights CallTower's innovation in UCaaS, CC...aaS, and customer experience technologies, strengthening its reputation in the enterprise communications market.