Latest Product Updates and Feature Enhancements on CallTower
CallTower expands CT Text to include WhatsApp - Comms Business
CallTower has expanded its CT Text messaging solution to integrate WhatsApp, allowing businesses to communicate globally through their existing UCaaS infrastructure, which includes Microsoft Teams an...d Webex. This integration provides a cost-effective, secure communication channel for businesses, enhancing global reach and compliance with local regulations. It supports various message types, aiding in marketing, authentication, and customer support.
CallTower adds secure and affordable WhatsApp comms for employees, customers and businesses of all sizes
CallTower introduces secure and cost-effective WhatsApp communication solutions for employees, customers, and businesses of all sizes, enhancing its cloud communication offerings.
CallTower Adds CRM Integration and Comprehensive Analytics Solutions to ...
CallTower Adds CRM Integration and Comprehensive Analytics Solutions to ...
CallTower Unveils Ascend Teams Contact Center, a Fully Native Microsoft Teams Solution
CallTower Unveils Ascend Teams Contact Center, a Fully Native Microsoft Teams Solution
CallTower Launches Entra Sync: Streamlining Microsoft Teams Provisioning and Management - GlobeNewswire
CallTower has launched Entra Sync, a new provisioning and management platform designed to automate and streamline Microsoft Teams administration for IT teams. Entra Sync enables centralized control o...ver Teams user lifecycle management, including voice users, policies, phone numbers, licenses, call queues, and group templates. This solution aims to reduce manual processes and enhance efficiency for unified communications environments.
CallTower Enhances Flexibility and Productivity for Modern
CallTower has launched Webex Go with CallTower, integrating Webex Calling into mobile devices using eSIM technology. This solution enables secure, enterprise-grade business calling from any location,... allowing employees to use their native mobile dialer while maintaining privacy and compliance. The offering targets modern workforces seeking flexible, unified communications and collaboration tools.
CallTower Enhances Flexibility and Productivity for Modern Workforces with Webex Go by Cisco
CallTower has expanded its unified communications offerings by integrating Webex Go, enhancing workforce flexibility. This addition allows users to connect seamlessly via a dedicated geographic numbe...r, supporting mobile and hybrid work environments through improved collaboration and connectivity.
Strategic Partnerships and Integrations of CallTower
CallTower, Tollring Expand Microsoft Teams Partnership to Elevate Business Intelligence - UC Today
CallTower and Tollring have expanded their partnership to enhance business intelligence for Microsoft Teams users. This collaboration introduces AI-driven compliance call recording and conversation i...ntelligence, benefiting CallTower's customers in over 80 countries. The integration aims to transform compliance data into strategic assets, offering global standardization and improved analytics for regulated sectors.
CallTower expands partnership with Tollring - Comms Business
CallTower has expanded its partnership with Tollring to offer compliance call recording and AI-enabled conversation intelligence to customers in over 80 countries. This enhancement strengthens CallTo...wer's Microsoft Teams portfolio, providing advanced analytics for customer interactions and team performance. The partnership supports sectors with complex compliance needs, including healthcare and finance, by leveraging Tollring's security and global compliance capabilities.
CallTower Expands Global Partnership with Tollring to Deliver Best-of-Breed Call Recording and Conversation Intelligence
CallTower has expanded its global partnership with Tollring to enhance call recording and conversation intelligence solutions. This collaboration aims to deliver advanced communication capabilities, ...integrating Tollring's technology with CallTower's services for improved customer experience.
CallTower Genesys Revolutionize Gov Communications with FedRAMP Cloud - VoIP Review
CallTower enhances its offerings for U.S. federal government clients by expanding capabilities through the FedRAMP Authorized Genesys Cloud platform. This partnership provides secure, scalable commun...ication tools, aligning with federal modernization goals. The platform supports AI-driven unified communication, boosting citizen satisfaction and operational efficiency. It also offers predictive analytics and real-time dashboards, ensuring compliance with FedRAMP and StateRAMP standards.
Inoria, a CallTower Company, to Sponsor Genesys Xperience 2025
Inoria, a CallTower company, will sponsor the Genesys Xperience 2025 event, showcasing its integrated contact center and AI solutions. As a Silver Sponsor, Inoria aims to demonstrate how its solution...s enhance customer experiences and drive innovation. This participation highlights Inoria's commitment to transforming contact center operations and its strategic partnership with Genesys.
CallTower Achieves Certified Implementation Partner Status with Five9 - GlobeNewswire
CallTower has been named a Five9 Certified Implementation Partner, strengthening its position in unified communications and cloud contact center integration. This certification enables CallTower to d...eliver advanced implementation, custom integrations, and strategic support for enterprises deploying Five9s intelligent contact center platform.
CallTower Achieves Certified Implementation Partner Status with Five9
CallTower has achieved certified implementation partner status with Five9, enhancing its ability to deliver integrated cloud contact center solutions. This certification recognizes CallTowers experti...se in deploying Five9s platform, strengthening its unified communications and contact center offerings for enterprise clients.
Inoria, a CallTower Company, Recognized as Genesys Partner of the Year 2024 High Growth Category at Inspire 2025
Inoria has been recognized as a high growth partner by Genesys at the Inspire 2025 event, highlighting its consulting and professional services now under CallTower.
CallTower and Corsica Technologies Announce Strategic Partnership to Enhance Unified Communication Capabilities
CallTower and Corsica Technologies have formed a strategic partnership to enhance unified communication capabilities.
Awards, Recognitions, and Industry Achievements of CallTower
CallTowers Melinda Hicks Receives Bronze Award for Woman of the Year in Customer Service at the 2026 Stevie Awards
Melinda Hicks from CallTower received a Bronze Award for Woman of the Year in Customer Service at the 2026 Stevie Awards.
CallTower Wins 2025 BIG Awards for Business for Operator Connect for Microsoft Teams - GlobeNewswire
CallTower's Operator Connect for Microsoft Teams won the 2025 BIG Awards for Business, recognizing its innovation in global voice enablement. The solution integrates advanced technologies, offering s...eamless CRM connectivity and AI capabilities, which enhance enterprise communication. This award highlights CallTower's leadership in delivering efficient communication solutions.
CallTower Secures Top Spot as 2025 North American UCaaS Leader on Frost Radar
CallTower has been recognized as the top provider in the 2025 North American UCaaS market by Frost & Sullivan, marking its sixth consecutive year of recognition. This accolade highlights CallTower's ...leadership in unified communications, driven by its strategic investments in platform resiliency and global expansion. The company's portfolio includes AI-powered contact center capabilities and integrations with Microsoft Teams, Cisco Webex, and Zoom, enhancing communication solutions for enterprises worldwide.
CallTower's Steve Jacklitch Named Sandler Partners Canada Regional Channel Manager of the Year
Steve Jacklitch from CallTower has been awarded Sandler Partners Canada Regional Channel Manager of the Year. This accolade highlights his leadership in enhancing CallTower's Canadian channel program..., fostering strong partnerships, and delivering exceptional client value. The recognition underscores CallTower's commitment to building a world-class team and maintaining a robust partnership with Sandler Partners.
CallTowers Steve Jacklitch Named Sandler Partners Canada Regional Channel Manager of the Year
Steve Jacklitch from CallTower has been named Sandler Partner's Canada Regional Channel Manager of the Year. This award recognizes his leadership and the success of CallTower's Canadian channel team ...in fostering strong partner relationships and delivering value. The achievement underscores CallTower's commitment to building a world-class team and its partnership with Sandler Partners.
CallTower Receives Prestigious Net Promoter Score (NPS) Award
CallTower received the prestigious Net Promoter Score (NPS) Award at the AVANT Special Forces Summit, recognized for its exceptional customer satisfaction. The award highlights CallTower's commitment... to delivering outstanding value through its UCaaS, CCaaS, and collaboration solutions. This recognition underscores the company's dedication to seamless implementation and proactive support, setting a benchmark for excellence in cloud communications.
CallTower Wins Prestigious 2025 We Tech Award for Microsoft Teams GCC High Excellence
CallTower has received the 2025 "We Tech" Award, recognizing its leadership in unified communications and contact center solutions. This external honor highlights CallTower's innovation in UCaaS, CC...aaS, and customer experience technologies, strengthening its reputation in the enterprise communications market.
CallTower earns USA Today Top Workplaces for Remote Work Award 2025
CallTower has been recognized as one of USA Today's Top Workplaces for 2025, highlighting its positive work environment and employee satisfaction.
CallTower Named Cloud-Based Unified Communications Company of the Year Global in the International Elite 100 Awards
CallTower has been recognized by the International Elite 100 Awards 2025 for its achievements in unified communications and contact center solutions.