Calibre Overview
HigherGround addresses the challenge of effective employee monitoring with its mission-critical communications solutions. Businesses often face issues with tracking employee performance and ensuring compliance. HigherGround's solutions provide a reliable framework for capturing and analyzing communication data, which is essential for maintaining accountability and operational transparency. This tool is particularly useful in industries where precise communication tracking is vital, such as call centers and emergency services. By leveraging HigherGround, organizations can ensure accurate reporting, improve oversight, and ultimately enhance their operational integrity.
Use Cases
Customers recommend Call Recording, Social Media Analytics, Knowledge Management, as the business use cases that they have been most satisfied with while using Calibre.
Business Priorities
Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Calibre.
Calibre Use-Cases and Business Priorities: Customer Satisfaction Data
Calibre works with different mediums / channels such as Phone Calls.
Calibre's features include Recording, and Personalization. and Calibre support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Calibre analytics capabilities include Custom Reports, and Analytics.
Reviews
"...HigherGround s Calibre product suite offers a unified call recording, agent evaluation, and reporting solution for multi-source contact centers...." Peer review
Calibre, Rippling, MentorcliQ, Deputy, Berqun, etc., all belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Calibre is a premier call recording solution that converts interactions and metadata into actionable intelligence. It serves as a comprehensive business improvement tool.
Popular Business Setting
for Calibre
Top Industries
- Pharmaceuticals
- Research
- Non-Profit Organization Management
Popular in
- Small Business
- Large Enterprise
- Mid Market
Calibre is popular in Pharmaceuticals, Research, and Non-Profit Organization Management and is widely used by Small Business, Large Enterprise, and Mid Market.
Comprehensive Insights on Calibre Use Cases
Why is Calibre the best choice for Call Recording?
What benefits does Calibre offer for Knowledge Management?
What Are the key features of Calibre for Sending & Publishing Communications?
11 buyers and buying teams have used Cuspera to assess how well Calibre solved their Employee Monitoring needs. Cuspera uses 228 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.
Peers used Calibre for call recording and social media analytics
Calibre Competitors
Calibre Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for Calibre
Overall Risk Meter
Top Failure Risks for Calibre
Higher Ground Education Inc. Profile
Company Name
Higher Ground Education Inc.
Company Website
https://www.higherground.com/HQ Location
21201 Victory Boulevard, Suite 105, Canoga Park, California 91303, US
Employees
51-200
Social
Financials
PRIVATE
What makes Calibre ideal for Social Media Analytics?