C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"We are already experiencing the enormous business value we can get from exploiting smart meter data and leveraging the potential of big data analytics tools. C3.ai’s energy applications have allowed BGE to use smart grid data more efficiently and ef...fectively in order to optimize business processes and improve safety and reliability, while delivering clear business value. We look forward to building on this success." - Michael Butts

Peer review evidence (same sources as the product rating summary)

"...C3.ai also provides configurable, prebuilt, high-value AI applications for solving a range of challenges, including predictive maintenance, fraud detection, sensor network health, supply chain optimization, energy management, anti-money laundering, and customer engagement. ..." C3.ai Sets a Model for Talent Transformation with University of Illinois Degree Program
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...Developed a machine learning/AI algorithm to compute part-level demand forecasts based on production orders and assemblies, traversing multi-level, time-varying BOM files...." Case Study Fortune 200 Manufacturing

C3 AI Suite, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

C3 AI Suite Customer wins, Customer success stories, Case studies

How does C3 AI Suite address your Engagement Management Challenges?

How efficiently Does C3 AI Suite manage your Identify Target Customers?

How does C3 AI Suite facilitate Onboarding?

What Are the key features of C3 AI Suite for Collaboration?

What makes C3 AI Suite ideal for Segmentation And Targeting?

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Michael Butts

Director, Business Transformation

BGE

We are already experiencing the enormous business value we can get from exploiting smart meter data and leveraging the potential of big data analytics tools. C3.ai’s energy applications have allowed BGE to use smart grid data more efficiently and effectively in order to optimize business processes ...and improve safety and reliability, while delivering clear business value. We look forward to building on this success.

Testimonial By Michael Butts
C3 AI Suite testimonial

David A

Vice President, C2, Space and Intelligence, Defense and Civil Solutions

Raytheon Technologies

The ability to keep assets in the field longer provides capability that can ultimately save lives. Testimonial By David A
C3 AI Suite testimonial

Massimiliano Geirola

Executive Program Manager

BGP

We identified over 12 use cases that we can use the C3 AI Suite for. Testimonial By Massimiliano Geirola
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Michael Butts

Director, Business Transformation

BGE

We are already experiencing the enormous business value we can get from exploiting smart meter data and leveraging the potential of big data analytics tools. C3.ai’s energy applications have allowed BGE to use smart grid data more efficiently and effectively in order to optimize business processes ...and improve safety and reliability, while delivering clear business value. We look forward to building on this success.

Testimonial By Michael Butts
C3 AI Suite testimonial

David A

Vice President, C2, Space and Intelligence, Defense and Civil Solutions

Raytheon Technologies

The ability to keep assets in the field longer provides capability that can ultimately save lives. Testimonial By David A
C3 AI Suite testimonial

Massimiliano Geirola

Executive Program Manager

BGP

We identified over 12 use cases that we can use the C3 AI Suite for. Testimonial By Massimiliano Geirola
 

Shell - Energy - Very Large

C3.ai (AI) and Shell Expand Global Predictive Maintenance Partnership

The Hague, Netherlands

C3.ai and Shell have expanded their partnership to enhance Shell's global predictive maintenance program. The collaboration, which began in 2018, will now integrate AI agent-based root cause analysis... and remediation, leveraging C3.ai's platforms on Microsoft Azure. This aims to improve operational safety, efficiency, and performance across Shell's asset operations.

Read on →
 

Shell - Energy - Very Large

C3.ai (AI) Expands Shell Partnership For Agent Based Asset Management

The Hague, Netherlands

C3.ai has expanded its partnership with Shell to deploy advanced AI agent-based tools for asset management, including predictive maintenance and root cause analysis. This collaboration involves Shell... using C3.ai's platform across over 13,000 assets, highlighting the application of AI in industrial operations. The deployment underscores C3.ai's role in providing AI solutions for large-scale, mission-critical settings.

Read on →
 

Shell - Energy - Very Large

C3.ai Inc Ordinary Shares - Class A News

The Hague, Netherlands

C3 AI and Shell are expanding their collaboration by scaling the deployment of reliability AI across Shell's global asset operations. This initiative aims to enhance operational efficiency and reliab...ility in the energy sector, leveraging C3 AI's advanced AI capabilities.

Read on →

A leading paper manufacturer - Manufacturing - Very Large

C3 AI Demand Planning and Inventory Optimization helped a leading paper manufacturer cut on-hand inventory by 25%. The company unified 10 data sources and replaced legacy planning tools with AI-drive...n applications. Planners reduced manual order insertions by 55% and improved service levels by 3%. The solution increased forecasting accuracy and gave end-to-end supply chain visibility. The manufacturer now responds faster to changing demand and supply conditions.

A leading energy utility serving the New York City metro area - Utilities - Very Large

New York, USA

C3 AI helped a major New York City utility modernize its grid with AI-driven monitoring. The utility serves over ten million people and manages more than five million smart meters. Using the C3 Agent...ic AI Platform, the company unified data from 25 systems and processed two billion data points daily. This led to 3.3 TWh in energy savings and prevented over 2,000 incident escalations. The utility now responds to 99.5% of leak calls within 30 minutes, up from 97%.

Leading U.S.-based diagnostics company - Hospital & Health Care - Very Large

USA

C3 Generative AI helped a leading U.S. diagnostics company cut the time to identify critical customer data by 50%. The company deployed the solution in just 2.5 weeks, integrating over 3 million rows... of CRM data. Sales reps now use natural language search on desktop and mobile to access real-time account insights. This shift enabled proactive customer engagement and improved sales planning. The company serves nearly half of U.S. hospitals and has over 55,000 employees.

Frequently Asked Questions (FAQ)

What buyers ask before choosing C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (190)
Analytics

4.74/5

Read Reviews (80)
Custom Reports

4.72/5

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (190)
Analytics

4.74/5

Read Reviews (80)
Custom Reports

4.72/5

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Executive

C3.ai (AI) Board Member Jim Snabe Takes Leave For European Commission AI Role

Jim H. Snabe, a board member of C3.ai, has taken a leave of absence to serve as Special Envoy to the European Commission for Industrial AI. This move connects C3.ai to European AI policy discussions, potentially influencing its strategy and regulatory compliance in Europe. Snabe's absence may impact board continuity amid ongoing leadership changes and restructuring at C3.ai.

Financial

C3.ai (AI) Fiscal Fourth Quarter and Full Year 2026 Earnings Recap ...

C3.ai reported fiscal Q4 2026 revenue of $51.60 million, aligning with expectations but showing a significant year-over-year decline. GAAP earnings per share improved to -$0.33, surpassing estimates. The company continues to face substantial operating losses amid restructuring efforts aimed at improving profitability.

Executive

C3.ai, Inc.: C3 AI Board Member Jim Hagemann Snabe Appointed European ...

Jim Hagemann Snabe, a board member of C3 AI, has been appointed as Special Envoy for Industrial AI by the European Commission. He will advise on AI infrastructure and applications across industries, taking a leave of absence from C3 AI during his tenure.

Executive

AI Press Release: C3 AI Board Member Jim Hagemann Snabe Appointed...

Jim Hagemann Snabe, a C3 AI board member, has been appointed as the European Commission's Special Envoy for Industrial AI. He will advise on AI infrastructure and application across sectors, taking a leave from C3 AI until March 2027.

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

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