C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"It really comes down to what C3.ai empowers ENGIE to do, which is harness and unlock the value from the data we collect on behalf of our customers." - Varun Gowda

Peer review evidence (same sources as the product rating summary)

"...Prior to engaging with C3 AI, the manufacturer had experimented with various inventory optimization software offerings...." Case Study Fortune 200 Manufacturing
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...The software applies scalable, production-ready machine learning algorithms to produce human-interpretable predictions...." Case Study Fortune-50 Banking

C3 AI Suite, Vantage Circle, Bunchball Nitro, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

C3 AI Suite Customer wins, Customer success stories, Case studies

Why is C3 AI Suite the best choice for Engagement Management?

What solutions does C3 AI Suite provide for Identify Target Customers?

How can C3 AI Suite optimize your Onboarding Workflow?

How can C3 AI Suite enhance your Collaboration process?

How efficiently Does C3 AI Suite manage your Segmentation And Targeting?

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Varun Gowda

Head of Platform

ENGIE

It really comes down to what C3.ai empowers ENGIE to do, which is harness and unlock the value from the data we collect on behalf of our customers. Testimonial By Varun Gowda
C3 AI Suite testimonial

Holger Mueller

Vice President and Principal Analyst

Constellation Research

The unique thing is to start with the data first and use the type system to be able to make sense of the data faster. That is what sets C3.ai completely apart from anybody else. Testimonial By Holger Mueller
C3 AI Suite testimonial

Fabio Veronese

Head of Infrastructure & Networks Digital Hub

ENEL

With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence. Testimonial By Fabio Veronese
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Varun Gowda

Head of Platform

ENGIE

It really comes down to what C3.ai empowers ENGIE to do, which is harness and unlock the value from the data we collect on behalf of our customers. Testimonial By Varun Gowda
C3 AI Suite testimonial

Holger Mueller

Vice President and Principal Analyst

Constellation Research

The unique thing is to start with the data first and use the type system to be able to make sense of the data faster. That is what sets C3.ai completely apart from anybody else. Testimonial By Holger Mueller
C3 AI Suite testimonial

Fabio Veronese

Head of Infrastructure & Networks Digital Hub

ENEL

With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence. Testimonial By Fabio Veronese
 

Ford Motor Company, Johnson & Johnson, Heidelberg Materials, Seaspan, Holcim, Defense Logistics Agency, US Department of Agriculture - Various - Very Large

C3.ai (AI) Just Posted Its Most Promising Quarter In Years

C3.ai reported a promising first quarter of fiscal 2027, with total revenue of $52.4 million and a 73% increase in bookings. The company closed significant deals with Ford, Johnson & Johnson, and fed...eral agencies, showcasing demand for its AI solutions. Despite a positive cash flow swing, C3.ai remains unprofitable, with ongoing losses projected.

Read on →
 

AI Software Rivals Diverge on Revenue Trends as C3.ai Customer Bookings Surge 73% - finance.biggo.com

C3.ai reported a 73% surge in customer bookings for the fiscal first quarter ending July 31, 2026, despite ongoing operating losses and restructuring efforts. The increase follows founder Thomas Sieb...el's return as CEO. C3.ai's revenue was $52.4 million, with a negative operating margin of 188%, contrasting with UiPath's higher revenue and profitability.

Read on →
 

Ford - Automotive - Very Large

C3.ai (AI) Posts 73% Bookings Growth As Free Cash Flow Turns Positive

Dearborn, USA

C3.ai reported a 73% increase in bookings for Q1 FY27, returning to positive free cash flow. The company secured 22 new customer agreements, including Ford and several U.S. government agencies, highl...ighting significant adoption of its enterprise AI applications. This growth reflects C3.ai's restructuring efforts and improved sales execution, despite ongoing revenue and margin challenges.

Read on →
 

Baker Hughes - Oil & Energy - Very Large

Houston, USA

C3 AI helped Baker Hughes unify fragmented procurement data across 800+ sites and 900,000 SKUs. The AI-driven sourcing optimization system automated manual workflows and surfaced actionable insights ...for buyers. Baker Hughes integrated 30+ million records from five data sources, enabling real-time landed cost analysis and smarter supplier negotiations. The solution delivered millions in economic benefit by 2025 and improved cost of goods sold by targeting high-volume product lines. Over 200 users validated savings and improved recommendations through continuous feedback.

 

ENGIE - Utilities - Very Large

Paris, France

ENGIE used the C3 Platform and applications for a global digital transformation. The company unified 24 business units on C3.ai to leverage big data, IoT, and machine learning. This enabled ENGIE to ...gain business insights from vast data, improve operations, and better serve customers. ENGIE also created a Digital Factory to train 100 experts in analytics and data science. The project aimed to accelerate integration, share best practices, and support ENGIE’s mission for low-carbon, innovative energy.

 

U.S. Air Force - Defense - Very Large

Washington, USA

C3 Predictive Maintenance helps the U.S. Air Force improve aircraft readiness. The AI solution predicts when to service and replace aircraft parts. This reduces unnecessary maintenance and boosts pro...ductivity. Aircraft availability could rise by at least 25 percent. The project started with the E-3 Sentry and is expanding to other aircraft. The Air Force expects big savings and better mission safety.

Frequently Asked Questions (FAQ)

What buyers ask before choosing C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

Vantage Circle and Bunchball Nitro are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Product

SoundHound AI Slides 5% to Fresh Lows While C3.ai Climbs 4% on Northland Upgrade; UiPath Slips - Yahoo Finance

C3.ai's stock rose 4% after Northland Capital upgraded it to Outperform, citing a new development product that enables customers to create agentic applications using natural language. This tool is expected to reduce application build time significantly, enhancing customer onboarding and expansion.

Product

C3.ai Jumps After Northland Upgrade Points to Faster AI App Development - finance.biggo.com

C3.ai's new platform, C3 Code, accelerates AI application development, reducing build time from months to days. This platform aims to enhance customer onboarding and expansion by allowing business and IT professionals to create applications using natural language. The company also expanded its Accelerator marketing program, with significant participation, indicating potential for faster deal velocity and revenue growth.

Financial

C3.ai, Inc. Provides Earnings Guidance for the Second Quarter and Full ...

C3.ai provided earnings guidance for Q2 and fiscal year 2027, expecting revenue between $51M-$55M for the quarter and $210M-$240M for the year.

Financial

C3.ai Reports Strong Q1: Turnaround is On Track, CEO Says - Benzinga

C3.ai reported fiscal 2027 Q1 results, with a loss of 20 cents per share, beating estimates of 25 cents. Revenue reached $52.38 million, surpassing the expected $52.12 million, with subscription revenue making up 94%. CEO Thomas M. Siebel highlighted positive cash flow and narrowed operating loss, emphasizing plans for revenue growth and customer satisfaction.

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social