C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"C3.ai has developed a platform and suite of application solutions that may well change the face of the European utility grid. As Europe embraces IoT through its Industry 4.0 initiatives, C3.ai is well positioned to have similar impact." - Dr. Urban Keussen

Peer review evidence (same sources as the product rating summary)

"...The C3 AI Suite supports configurable, pre-built, high value AI applications for predictive maintenance, fraud detection, sensor network health, supply chain optimization, energy management, anti-money laundering, and customer engagement. ..." 2019 Best Tech Startups in Redwood City
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...20 30 machine learning classifiers developed concurrently. ..." Case Study U.S. Air Force

C3 AI Suite, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

C3 AI Suite Customer wins, Customer success stories, Case studies

What solutions does C3 AI Suite provide for Engagement Management?

What Are the key features of C3 AI Suite for Identify Target Customers?

How does C3 AI Suite facilitate Onboarding?

What makes C3 AI Suite ideal for Collaboration?

What makes C3 AI Suite ideal for Segmentation And Targeting?

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Dr. Urban Keussen

Vice Chairman

Tennet

C3.ai has developed a platform and suite of application solutions that may well change the face of the European utility grid. As Europe embraces IoT through its Industry 4.0 initiatives, C3.ai is well positioned to have similar impact. Testimonial By Dr. Urban Keussen
C3 AI Suite testimonial

Holger Mueller

Vice President and Principal Analyst

Constellation Research

The unique thing is to start with the data first and use the type system to be able to make sense of the data faster. That is what sets C3.ai completely apart from anybody else. Testimonial By Holger Mueller
C3 AI Suite testimonial

Kevin Prouty

Vice President

IDC

For organizations to realize the full potential of big data as a strategic competitive advantage, they should invest in an enterprise-scale IoT platform that connects all business processes across their operations— from real-time field data, to the shop floor, to each enterprise silo, and across thei...r entire supply network.

Testimonial By Kevin Prouty
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Dr. Urban Keussen

Vice Chairman

Tennet

C3.ai has developed a platform and suite of application solutions that may well change the face of the European utility grid. As Europe embraces IoT through its Industry 4.0 initiatives, C3.ai is well positioned to have similar impact. Testimonial By Dr. Urban Keussen
C3 AI Suite testimonial

Holger Mueller

Vice President and Principal Analyst

Constellation Research

The unique thing is to start with the data first and use the type system to be able to make sense of the data faster. That is what sets C3.ai completely apart from anybody else. Testimonial By Holger Mueller
C3 AI Suite testimonial

Kevin Prouty

Vice President

IDC

For organizations to realize the full potential of big data as a strategic competitive advantage, they should invest in an enterprise-scale IoT platform that connects all business processes across their operations— from real-time field data, to the shop floor, to each enterprise silo, and across thei...r entire supply network.

Testimonial By Kevin Prouty
 

US Department of Agriculture - Government - Very Large

USDA Taps C3 AI to Trim Salesforce Use

Washington D.C., USA

The US Department of Agriculture has selected C3 AI to reduce its reliance on Salesforce, aiming to enhance its technology infrastructure and streamline operations. This decision highlights a shift i...n the government's tech adoption strategy, with C3 AI providing enterprise AI solutions to support these goals.

Read on →
 

Department of Agriculture - Government - Very Large

Agriculture Department taps C3 AI to trim Salesforce use, The ...

Washington D.C., USA

The Department of Agriculture has adopted C3 AI's correspondence management software to replace legacy tools, significantly reducing a backlog of 2,000 unanswered correspondences in two months. This ...deployment highlights the use of AI in improving government operations.

Read on →
 

Agriculture Department - Government - Very Large

Agriculture Depart. Taps C3 AI to Trim Salesforce Footprint

Washington D.C., USA

The U.S. Department of Agriculture is adopting C3 AI's solutions to reduce its reliance on Salesforce. This move aims to optimize their cloud platform and streamline CRM management.

Read on →

A leading paper manufacturer - Manufacturing - Very Large

C3 AI Demand Planning and Inventory Optimization helped a leading paper manufacturer cut on-hand inventory by 25%. The company unified 10 data sources and replaced legacy planning tools with AI-drive...n applications. Planners reduced manual order insertions by 55% and improved service levels by 3%. The solution increased forecasting accuracy and gave end-to-end supply chain visibility. The manufacturer now responds faster to changing demand and supply conditions.

A leading energy utility serving the New York City metro area - Utilities - Very Large

New York, USA

C3 AI helped a major New York City utility modernize its grid with AI-driven monitoring. The utility serves over ten million people and manages more than five million smart meters. Using the C3 Agent...ic AI Platform, the company unified data from 25 systems and processed two billion data points daily. This led to 3.3 TWh in energy savings and prevented over 2,000 incident escalations. The utility now responds to 99.5% of leak calls within 30 minutes, up from 97%.

Leading U.S.-based diagnostics company - Hospital & Health Care - Very Large

USA

C3 Generative AI helped a leading U.S. diagnostics company cut the time to identify critical customer data by 50%. The company deployed the solution in just 2.5 weeks, integrating over 3 million rows... of CRM data. Sales reps now use natural language search on desktop and mobile to access real-time account insights. This shift enabled proactive customer engagement and improved sales planning. The company serves nearly half of U.S. hospitals and has over 55,000 employees.

Frequently Asked Questions (FAQ)

What buyers ask before choosing C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (190)
Analytics

4.74/5

Read Reviews (80)
Custom Reports

4.72/5

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (190)
Analytics

4.74/5

Read Reviews (80)
Custom Reports

4.72/5

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Financial

C3 AI to report Q1FY27 results on September 2

C3 AI will announce its Q1FY27 financial results on September 2, 2026, after market close. A conference call and webcast will follow to discuss the results, with an audio replay available for 30 days on the C3 AI Investor Relations website.

Financial

C3 AI to Announce Financial Results

C3 AI will announce its financial results for the fiscal first quarter ending July 31, 2026, after U.S. markets close on September 2, 2026. A conference call and webcast will follow to discuss the results.

Awards

C3 AI Named Leader in AI Platforms

C3 AI has been recognized as a Leader in AI Platforms by Forrester Research in its Q3 2026 report, achieving the highest score for its current offering among 15 providers. The C3 Agentic AI Platform was highlighted for its comprehensive enterprise modeling, agent development, and security certifications. C3 AI also received positive customer feedback for its business value and implementation services.

Executive

C3.ai (AI) Board Member Jim Snabe Takes Leave For European Commission AI Role

Jim H. Snabe, a board member of C3.ai, has taken a leave of absence to serve as Special Envoy to the European Commission for Industrial AI. This move connects C3.ai to European AI policy discussions, potentially influencing its strategy and regulatory compliance in Europe. Snabe's absence may impact board continuity amid ongoing leadership changes and restructuring at C3.ai.

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

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