C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"What we like about C3.ai is that it's a platform which fits into our belief that we need to give business people the ability to implement the logic themselves." - Brice Rosenzweig

C3 AI Suite, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

Comprehensive Insights on C3 AI Suite Use Cases

How does C3 AI Suite facilitate Engagement Management?

How does C3 AI Suite address your Identify Target Customers Challenges?

What solutions does C3 AI Suite provide for Onboarding?

How can C3 AI Suite optimize your Collaboration Workflow?

Why is C3 AI Suite the best choice for Segmentation And Targeting?

19+ more Business Use Cases

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Brice Rosenzweig

MD, Head of Data and Innovation

Bank of America
What we like about C3.ai is that it's a platform which fits into our belief that we need to give business people the ability to implement the logic themselves. Testimonial By Brice Rosenzweig
C3 AI Suite testimonial

Marc Harrington

Chief Engineer, F-35 Joint Program Office

Department of Defence
Being able to get to a minimum viable solution within a couple of weeks was just amazing. Testimonial By Marc Harrington
C3 AI Suite testimonial

Holger Mueller

Vice President and Principal Analyst

Constellation Research
The unique thing is to start with the data first and use the type system to be able to make sense of the data faster. That is what sets C3.ai completely apart from anybody else. Testimonial By Holger Mueller
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Brice Rosenzweig

MD, Head of Data and Innovation

Bank of America
What we like about C3.ai is that it's a platform which fits into our belief that we need to give business people the ability to implement the logic themselves. Testimonial By Brice Rosenzweig
C3 AI Suite testimonial

Marc Harrington

Chief Engineer, F-35 Joint Program Office

Department of Defence
Being able to get to a minimum viable solution within a couple of weeks was just amazing. Testimonial By Marc Harrington
C3 AI Suite testimonial

Holger Mueller

Vice President and Principal Analyst

Constellation Research
The unique thing is to start with the data first and use the type system to be able to make sense of the data faster. That is what sets C3.ai completely apart from anybody else. Testimonial By Holger Mueller

Case Studies

Manufacturing

CASE STUDY Steel Company

C3 AI applications helped a steel company improve its value chain. The company faced problems with supply chain performance, manual data work, and slow production scheduling. C3 AI Demand Forecasting... unified 15 data sources and improved forecast accuracy by 13%. Raw material inventory management became more efficient, covering $200 million in inventory. Manual detailing work that took up to 200 hours per job was reduced. The company now responds faster to demand and has fewer delays and errors.

Read more →
Manufacturing

CASE STUDY the building systems division of a Fortune 500 manufacturer

C3 AI Reliability helped a Fortune 500 manufacturer's building systems division predict HVAC chiller failures. The company faced costly downtime and emergency repairs due to reactive maintenance. The...y used C3 AI Reliability to integrate and analyze sensor data from 165 chillers. In just 4 days, they loaded and mapped 3 years of data and set up machine learning to predict failures. C3 AI Reliability met all accuracy and precision goals, reducing unscheduled maintenance and downtime.

Read more →
Health, Wellness and Fitness

CASE STUDY pharmacy benefit manager (PBM)

C3 Generative AI helped a pharmacy benefit manager improve call center operations. Representatives previously used four different systems, which made calls slow and inconsistent. The new AI solution ...brought all information into one place. It followed HIPAA rules and kept patient data safe. Service became faster and more accurate for members.

Read more →

CASE STUDY U.S. Air Force

C3 AI provided the U.S. Air Force with an enterprise AI solution for aircraft predictive maintenance. The Air Force struggled with legacy systems that lacked ownership, data rights, and scalable auto...mation. C3 AI's platform used AI and machine learning to analyze large volumes of aircraft telemetry data. The solution enabled better prediction of system and component failures. This improved maintenance workflows and allowed global access to critical data.

Read more →
Government Administration

CASE STUDY Riverside County

C3 AI Property Appraisal helped Riverside County improve property appraisal accuracy. Manual appraisals took a lot of time and most properties were enrolled at the sales price after review. Riverside... County used linear-regression models for automated valuation but found low accuracy. With C3 AI, they achieved a 40% increase in model accuracy. This made the appraisal process faster and more reliable.

Read more →
Hospital & Health Care

CASE STUDY Top five managed healthcare organization in the US

C3 AI Patient Risk helped a top five managed healthcare organization in the US address rising opioid dependence among members. The company faced high costs from treatment and lost productivity. Their... internal team built a machine learning model to predict opioid risk, but struggled to scale it. C3 AI developed an enterprise application in four weeks on the C3 AI Platform. This solution let the company classify millions of patients by risk and target care to those most at risk.

Read more →

Frequently Asked Questions(FAQ)

for C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Executive

C3 AI (AI) Loses 10.8% as CEO Steps Down - Yahoo Finance

C3 AI CEO Thomas Siebel resigns due to health issues, citing an autoimmune disease. He will remain as Executive Chairman, focusing on strategy and partnerships. The company is searching for a new CEO to drive future growth.

Read more →
Customer

Solving the Engineering Modeling and Simulation Bottleneck in Building Design with Agentic AI - C3 AI

C3 AI's Agentic AI technology has significantly reduced model validation time in engineering and construction projects, scaling operations and unlocking $65 million in value.

Read more →
Partnership

C3.ai's Agentic AI Push Scales Up: Can it Fuel a New Growth Cycle? - Yahoo Finance

C3.ai is expanding its Agentic AI business, reporting a $60 million annualized run rate in Q4 2025. The company has formed a strategic alliance with PwC to enhance its AI solutions across sectors like financial services and manufacturing. C3.ai's Agentic AI is operational in over 100 use cases, including defense and energy, and is supported by partnerships with Microsoft, AWS, and others.

Read more →
Product

C3.ai Expands Generative AI Capabilities: Game Changer or Hype? - Yahoo Finance

C3.ai has expanded its generative and agentic AI capabilities, reporting over 100% growth in generative AI revenues with 66 initial deployments across 16 industries, including defense and manufacturing. The company holds a patent on agentic AI and has deployed over 100 solutions. C3.ai's focus on enterprise AI applications differentiates it from competitors like Palantir and Snowflake.

Read more →

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Facebook Linkedin Twitter

Financials

NA