C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
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Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"When comparing C3 AI Suite to a competitive platform, we realized 26x savings in delivery and huge benefits from a cost and quality stand-point." - Ryan McFarland

C3 AI Suite, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

Comprehensive Insights on C3 AI Suite Use Cases

How can C3 AI Suite optimize your Engagement Management Workflow?

Why is C3 AI Suite the best choice for Identify Target Customers?

How efficiently Does C3 AI Suite manage your Onboarding?

What benefits does C3 AI Suite offer for Collaboration?

What solutions does C3 AI Suite provide for Segmentation And Targeting?

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Ryan McFarland

Principal Consultant

Pariveda Solutions
When comparing C3 AI Suite to a competitive platform, we realized 26x savings in delivery and huge benefits from a cost and quality stand-point. Testimonial By Ryan McFarland
C3 AI Suite testimonial

Ron Kim

Private Equity IT Expert/Senior Advisor

TPG
C3.ai’s technology can enable a large and complex organization to harness the power of elastic cloud computing, big data, analytics and machine learning to extract insights from data and bring significant value to an enterprise. Their platform—initially deployed to the utility/energy sector—now is ...positioned to provide the same robust capabilities to a variety of industries going forward.

Testimonial By Ron Kim
C3 AI Suite testimonial

Brice Rosenzweig

MD, Head of Data and Innovation

Bank of America
What we like about C3.ai is that it's a platform which fits into our belief that we need to give business people the ability to implement the logic themselves. Testimonial By Brice Rosenzweig
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Ryan McFarland

Principal Consultant

Pariveda Solutions
When comparing C3 AI Suite to a competitive platform, we realized 26x savings in delivery and huge benefits from a cost and quality stand-point. Testimonial By Ryan McFarland
C3 AI Suite testimonial

Ron Kim

Private Equity IT Expert/Senior Advisor

TPG
C3.ai’s technology can enable a large and complex organization to harness the power of elastic cloud computing, big data, analytics and machine learning to extract insights from data and bring significant value to an enterprise. Their platform—initially deployed to the utility/energy sector—now is ...positioned to provide the same robust capabilities to a variety of industries going forward.

Testimonial By Ron Kim
C3 AI Suite testimonial

Brice Rosenzweig

MD, Head of Data and Innovation

Bank of America
What we like about C3.ai is that it's a platform which fits into our belief that we need to give business people the ability to implement the logic themselves. Testimonial By Brice Rosenzweig

Case Studies

CASE STUDY U.S. Air Force

C3 AI provided the U.S. Air Force with an enterprise AI solution for aircraft predictive maintenance. The Air Force struggled with legacy systems that lacked ownership, data rights, and scalable auto...mation. C3 AI's platform used AI and machine learning to analyze large volumes of aircraft telemetry data. The solution enabled better prediction of system and component failures. This improved maintenance workflows and allowed global access to critical data.

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Health, Wellness and Fitness

CASE STUDY pharmacy benefit manager (PBM)

C3 Generative AI helped a pharmacy benefit manager improve call center operations. Representatives previously used four different systems, which made calls slow and inconsistent. The new AI solution ...brought all information into one place. It followed HIPAA rules and kept patient data safe. Service became faster and more accurate for members.

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Manufacturing

CASE STUDY the building systems division of a Fortune 500 manufacturer

C3 AI Reliability helped a Fortune 500 manufacturer's building systems division predict HVAC chiller failures. The company faced costly downtime and emergency repairs due to reactive maintenance. The...y used C3 AI Reliability to integrate and analyze sensor data from 165 chillers. In just 4 days, they loaded and mapped 3 years of data and set up machine learning to predict failures. C3 AI Reliability met all accuracy and precision goals, reducing unscheduled maintenance and downtime.

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Government Administration

CASE STUDY Riverside County

C3 AI Property Appraisal helped Riverside County improve property appraisal accuracy. Manual appraisals took a lot of time and most properties were enrolled at the sales price after review. Riverside... County used linear-regression models for automated valuation but found low accuracy. With C3 AI, they achieved a 40% increase in model accuracy. This made the appraisal process faster and more reliable.

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Manufacturing

CASE STUDY Steel Company

C3 AI applications helped a steel company improve its value chain. The company faced problems with supply chain performance, manual data work, and slow production scheduling. C3 AI Demand Forecasting... unified 15 data sources and improved forecast accuracy by 13%. Raw material inventory management became more efficient, covering $200 million in inventory. Manual detailing work that took up to 200 hours per job was reduced. The company now responds faster to demand and has fewer delays and errors.

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Hospital & Health Care

CASE STUDY Top five managed healthcare organization in the US

C3 AI Patient Risk helped a top five managed healthcare organization in the US address rising opioid dependence among members. The company faced high costs from treatment and lost productivity. Their... internal team built a machine learning model to predict opioid risk, but struggled to scale it. C3 AI developed an enterprise application in four weeks on the C3 AI Platform. This solution let the company classify millions of patients by risk and target care to those most at risk.

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Frequently Asked Questions(FAQ)

for C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Awards

C3 AI Named a Leader in Industrial AI

C3 AI has been recognized as a Leader in the Verdantix Green Quadrant: Industrial AI Analytics Software (2025) report. The company achieved the highest scores in capabilities and momentum, particularly in predictive maintenance and supply chain solutions. The report highlights C3 AI's success in improving manufacturing uptime and profitability, with notable customer achievements from Nucor Corporation and Con Edison.

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Executive

C3 AI Names Stephen Ehikian as Chief Executive Officer - The Software Report

C3 AI has appointed Stephen Ehikian as its new Chief Executive Officer, succeeding Thomas M. Siebel, who will remain as Executive Chairman. Ehikian, known for co-founding RelateIQ and Airkit.ai, brings extensive experience in technology and AI. His appointment is expected to strengthen C3 AI's position in the enterprise AI market and expand its platform and applications.

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Product

Introducing C3 AI Agentic Process Automation, Intelligent Workflows to Run Your Enterprise

C3 AI has launched C3 AI Agentic Process Automation, a new product that enhances enterprise automation by integrating AI agents with business processes. This no-code platform allows businesses to automate workflows such as order-to-cash and equipment troubleshooting, improving efficiency and reducing costs. The product offers a natural language interface and supports custom workflows, ensuring transparency and security.

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Product

C3 AI launches new agentic process automation platform - Investing.com India

C3 AI launches new agentic process automation platform - Investing.com India

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C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Facebook Linkedin Twitter

Financials

NA