C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"The applications break outside of the bounds of the IT department, and impact how you do business across every industry." - Rick S

Peer review evidence (same sources as the product rating summary)

"...C3.ai also provides configurable, prebuilt, high-value AI applications for solving a range of challenges, including predictive maintenance, fraud detection, sensor network health, supply chain optimization, energy management, anti-money laundering, and customer engagement. ..." C3.ai Sets a Model for Talent Transformation with University of Illinois Degree Program
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...Developed a machine learning/AI algorithm to compute part-level demand forecasts based on production orders and assemblies, traversing multi-level, time-varying BOM files...." Case Study Fortune 200 Manufacturing

C3 AI Suite, Vantage Circle, Bunchball Nitro, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

C3 AI Suite Customer wins, Customer success stories, Case studies

What benefits does C3 AI Suite offer for Engagement Management?

How can C3 AI Suite optimize your Identify Target Customers Workflow?

How can C3 AI Suite optimize your Onboarding Workflow?

How does C3 AI Suite facilitate Collaboration?

What solutions does C3 AI Suite provide for Segmentation And Targeting?

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Rick S

Vice Chairman, Technology Investment Banking

Fortune 50 Banking
The applications break outside of the bounds of the IT department, and impact how you do business across every industry. Testimonial By Rick S
C3 AI Suite testimonial

Shaf Begen

Manager, Partner Sales

AWS
Ultimately C3 delivers real, customer differentiated, value. And this is the type of value that spans beyond multiple divisions and goes enterprise wide. Testimonial By Shaf Begen
C3 AI Suite testimonial

Kevin Prouty

Vice President

IDC
For organizations to realize the full potential of big data as a strategic competitive advantage, they should invest in an enterprise-scale IoT platform that connects all business processes across their operations— from real-time field data, to the shop floor, to each enterprise silo, and across thei...r entire supply network.

Testimonial By Kevin Prouty
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Rick S

Vice Chairman, Technology Investment Banking

Fortune 50 Banking
The applications break outside of the bounds of the IT department, and impact how you do business across every industry. Testimonial By Rick S
C3 AI Suite testimonial

Shaf Begen

Manager, Partner Sales

AWS
Ultimately C3 delivers real, customer differentiated, value. And this is the type of value that spans beyond multiple divisions and goes enterprise wide. Testimonial By Shaf Begen
C3 AI Suite testimonial

Kevin Prouty

Vice President

IDC
For organizations to realize the full potential of big data as a strategic competitive advantage, they should invest in an enterprise-scale IoT platform that connects all business processes across their operations— from real-time field data, to the shop floor, to each enterprise silo, and across thei...r entire supply network.

Testimonial By Kevin Prouty
 

Shell - Energy - Very Large

Shell Alliance Expansion Could Be A Game Changer For C3.ai's (AI ...

The Hague, Netherlands

C3.ai and Shell have expanded their collaboration to globally scale Shell's AI-driven predictive maintenance program. This involves integrating C3.ai's Reliability and Agentic AI platforms on Microso...ft Azure, enhancing operational safety and efficiency. This expansion underscores C3.ai's role in large-scale industrial operations, highlighting its enterprise AI tools' real-world applications.

Read on →
 

Shell - Energy - Very Large

C3.ai (AI) and Shell Expand Global Predictive Maintenance Partnership

The Hague, Netherlands

C3.ai and Shell have expanded their partnership to enhance Shell's global predictive maintenance program. The collaboration, which began in 2018, will now integrate AI agent-based root cause analysis... and remediation, leveraging C3.ai's platforms on Microsoft Azure. This aims to improve operational safety, efficiency, and performance across Shell's asset operations.

Read on →
 

Shell - Energy - Very Large

C3.ai (AI) and Shell Expand Global Predictive Maintenance Partnership

The Hague, Netherlands

C3.ai and Shell have expanded their global predictive maintenance partnership. Shell will enhance its program by adopting C3.ai's AI agent-based root cause analysis and remediation solutions, support...ed by Microsoft Azure. This initiative aims to improve operational safety and efficiency across Shell's operations, highlighting the role of enterprise AI in reducing downtime and boosting economic value.

Read on →

A leading paper manufacturer - Manufacturing - Very Large

C3 AI Demand Planning and Inventory Optimization helped a leading paper manufacturer cut on-hand inventory by 25%. The company unified 10 data sources and replaced legacy planning tools with AI-drive...n applications. Planners reduced manual order insertions by 55% and improved service levels by 3%. The solution increased forecasting accuracy and gave end-to-end supply chain visibility. The manufacturer now responds faster to changing demand and supply conditions.

Read more →

A leading energy utility serving the New York City metro area - Utilities - Very Large

New York, USA

C3 AI helped a major New York City utility modernize its grid with AI-driven monitoring. The utility serves over ten million people and manages more than five million smart meters. Using the C3 Agent...ic AI Platform, the company unified data from 25 systems and processed two billion data points daily. This led to 3.3 TWh in energy savings and prevented over 2,000 incident escalations. The utility now responds to 99.5% of leak calls within 30 minutes, up from 97%.

Read more →

Leading U.S.-based diagnostics company - Hospital & Health Care - Very Large

USA

C3 Generative AI helped a leading U.S. diagnostics company cut the time to identify critical customer data by 50%. The company deployed the solution in just 2.5 weeks, integrating over 3 million rows... of CRM data. Sales reps now use natural language search on desktop and mobile to access real-time account insights. This shift enabled proactive customer engagement and improved sales planning. The company serves nearly half of U.S. hospitals and has over 55,000 employees.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

Vantage Circle and Bunchball Nitro are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Competitors

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Executive

C3.ai (AI) Board Member Jim Snabe Takes Leave For European Commission AI Role

Jim H. Snabe, a board member of C3.ai, has taken a leave of absence to serve as Special Envoy to the European Commission for Industrial AI. This move connects C3.ai to European AI policy discussions, potentially influencing its strategy and regulatory compliance in Europe. Snabe's absence may impact board continuity amid ongoing leadership changes and restructuring at C3.ai.

Read more →
Financial

C3.ai (AI) Fiscal Fourth Quarter and Full Year 2026 Earnings Recap ...

C3.ai reported fiscal Q4 2026 revenue of $51.60 million, aligning with expectations but showing a significant year-over-year decline. GAAP earnings per share improved to -$0.33, surpassing estimates. The company continues to face substantial operating losses amid restructuring efforts aimed at improving profitability.

Read more →
Executive

C3.ai, Inc.: C3 AI Board Member Jim Hagemann Snabe Appointed European ...

Jim Hagemann Snabe, a board member of C3 AI, has been appointed as Special Envoy for Industrial AI by the European Commission. He will advise on AI infrastructure and applications across industries, taking a leave of absence from C3 AI during his tenure.

Read more →
Executive

AI Press Release: C3 AI Board Member Jim Hagemann Snabe Appointed...

Jim Hagemann Snabe, a C3 AI board member, has been appointed as the European Commission's Special Envoy for Industrial AI. He will advise on AI infrastructure and application across sectors, taking a leave from C3 AI until March 2027.

Read more →

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

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