C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"Overall, competitors such as GE and Siemens are likely at least 2-3 years behind C3.ai from a product development stand point, while all of C3’s competitors have a huge amount of catching up to do in terms of customers and devices under management. ...C3.ai is clearly miles beyond its established competitors." - Harry Pascarella

Peer review evidence (same sources as the product rating summary)

"...The C3 AI Suite supports configurable, pre-built, high value AI applications for predictive maintenance, fraud detection, sensor network health, supply chain optimization, energy management, anti-money laundering, and customer engagement. ..." 2019 Best Tech Startups in Redwood City
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...BakerHughesC3.ai worked with the oil and gas producer to establish a global Center of Excellence with two development teams spread across four different countries...." Case Study Global Oil and Gas

C3 AI Suite, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

C3 AI Suite Customer wins, Customer success stories, Case studies

Why is C3 AI Suite the best choice for Engagement Management?

What makes C3 AI Suite ideal for Identify Target Customers?

What benefits does C3 AI Suite offer for Onboarding?

What solutions does C3 AI Suite provide for Collaboration?

Why is C3 AI Suite the best choice for Segmentation And Targeting?

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Harry Pascarella

Research Analyst

Harbor Research
Overall, competitors such as GE and Siemens are likely at least 2-3 years behind C3.ai from a product development stand point, while all of C3’s competitors have a huge amount of catching up to do in terms of customers and devices under management. C3.ai is clearly miles beyond its established comp...etitors.

Testimonial By Harry Pascarella
C3 AI Suite testimonial

Phil Scanlan

Founder

Australian American Leadership Dialogue
C3.ai is a remarkable example of the cross-fertilization between the knowledge and enterprise sectors as it pioneers new technologies in the management of the domestic power grid. Testimonial By Phil Scanlan
C3 AI Suite testimonial

Randy Krotowski

CIO (Retired)

CAT
C3.ai enables corporations to harness the power of elastic cloud computing, big data, analytics, and machine learning to extract insights from data and bring unusual value to the enterprise. It’s clear that the C3 AI Suite will provide an important tool for IT organizations to rapidly harness the p...ower of IoT.

Testimonial By Randy Krotowski
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Harry Pascarella

Research Analyst

Harbor Research
Overall, competitors such as GE and Siemens are likely at least 2-3 years behind C3.ai from a product development stand point, while all of C3’s competitors have a huge amount of catching up to do in terms of customers and devices under management. C3.ai is clearly miles beyond its established comp...etitors.

Testimonial By Harry Pascarella
C3 AI Suite testimonial

Phil Scanlan

Founder

Australian American Leadership Dialogue
C3.ai is a remarkable example of the cross-fertilization between the knowledge and enterprise sectors as it pioneers new technologies in the management of the domestic power grid. Testimonial By Phil Scanlan
C3 AI Suite testimonial

Randy Krotowski

CIO (Retired)

CAT
C3.ai enables corporations to harness the power of elastic cloud computing, big data, analytics, and machine learning to extract insights from data and bring unusual value to the enterprise. It’s clear that the C3 AI Suite will provide an important tool for IT organizations to rapidly harness the p...ower of IoT.

Testimonial By Randy Krotowski
 

C3 AI CTO Nikhil Krishnan on Moving Government AI From Hype to Mission ...

C3 AI CTO Nikhil Krishnan discusses the company's approach to integrating AI into government operations, emphasizing mission-driven outcomes over technology trends. C3 AI's work with the Defense Logi...stics Agency and U.S. Marine Corps exemplifies this strategy, focusing on AI-driven decision support and workforce planning. Krishnan highlights the importance of partner selection and a platform-centric approach to ensure interoperability and data ownership, aiming to avoid vendor lock-in.

Read on →
 

The Wrap: AI Profile: C3 AI's Nikhil Krishnan; Section 702 Scramble ...

C3 AI's CTO, Nikhil Krishnan, emphasizes the importance of focusing on operational value in AI projects for government agencies. He highlights successful AI implementations with the Defense Logistics... Agency and the United States Marine Corps. Krishnan advises federal leaders to prioritize high-impact use cases and long-term partnerships.

Read on →
 

C3.ais Strategic Pivot: Government Contracts and Agentic AI Drive Transition

C3.ai is strategically shifting its focus towards securing government contracts and enhancing its AI offerings, particularly with its "Agentic AI" solutions. Recent wins include a $450 million potent...ial contract with the U.S. Air Force and a project with the Department of Health and Human Services. This pivot aims to replace smaller subscription deals with large-scale implementations, despite a revenue decline in the recent quarter.

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A major biopharmaceutical company - Pharmaceuticals - Very Large

C3 AI Reliability helped a major biopharmaceutical company cut unplanned downtime. The company deployed AI-driven predictive maintenance at two vaccine manufacturing sites in just 12 weeks. Over 200 ...machine learning models were configured to predict equipment failures. The company expects to save over €10M per facility each year. The solution unified data and gave engineers clear alerts to prevent costly disruptions.

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A leading global biopharma company - Pharmaceuticals - Very Large

C3 AI Demand Planning helped a leading global biopharma company improve vaccine supply chain forecasting. The company saw a 20% increase in forecast accuracy over baseline statistical methods. Foreca...sts were also 4% more accurate than those adjusted by internal experts. This led to a potential $20 million annual reduction in inventory for the top three markets. The solution covered 450+ SKUs and was deployed in just 26 weeks.

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the largest sugar manufacturer in Latin America - Manufacturing - Very Large

C3 AI Process Optimization helped a leading Latin American sugar manufacturer boost yield. The company struggled to unify sensor and lab data, limiting timely process adjustments. In just 5 months, C...3 AI deployed an optimizer that analyzes over 1,000 sensors and provides setpoint recommendations every 2–4 hours. This led to a 1.85% increase in annual yield and a potential $2.9M annual economic benefit. The frequency of actionable insights rose up to 12 times, enabling continuous process improvement.

Read more →

Frequently Asked Questions(FAQ)

for C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Competitors

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Financial

C3.ai Q4 Preliminary Results: Revenues Meet Expectations, Loss Narrows

C3.ai reported preliminary Q4 fiscal 2026 results, with revenues of $51.6 million meeting expectations and a non-GAAP loss from operations of $54.4 million, which was better than projected. The company signed 28 agreements, including nine new Initial Production Deployments. Despite challenges in sales execution, C3.ai's restructuring plan aims for $135 million in annualized cost savings.

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Executive

C3.ai Q4 Non-GAAP Loss Beats Guidance, CEO Returns

C3.ai reported a Q4 non-GAAP loss of $54.4 million, beating its guidance range. Revenue was $51.6 million, exceeding market expectations despite a 52.5% year-over-year decline. Thomas M. Siebel returned as CEO on May 8, potentially influencing the company's strategic direction.

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Executive

C3 AI Founder Returns as CEO Amid Leadership Reshuffle

C3 AI founder returns as CEO, indicating a leadership reshuffle at the company.

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Executive

C3.ai founder Thomas Siebel returns as CEO

Thomas Siebel, the founder of C3 AI, has returned to the role of CEO. This leadership change marks a significant shift in the company's executive team.

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C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

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