C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"The main thing that we rely on really for C3 is being able to replicate. We make use of the C3.ai Type System, ingesting the data into the type system, allows us to run the same algorithms in many different places." - Tim Park

Peer review evidence (same sources as the product rating summary)

"...Eversource managers use C3 AI Customer Engagement and C3 AI Intelligence to access and report on customer data...." Case Study Eversource
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...BakerHughesC3.ai worked with the oil and gas producer to establish a global Center of Excellence with two development teams spread across four different countries...." Case Study Global Oil and Gas

C3 AI Suite, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

C3 AI Suite Customer wins, Customer success stories, Case studies

What solutions does C3 AI Suite provide for Engagement Management?

What benefits does C3 AI Suite offer for Identify Target Customers?

What solutions does C3 AI Suite provide for Onboarding?

How efficiently Does C3 AI Suite manage your Collaboration?

What Are the key features of C3 AI Suite for Segmentation And Targeting?

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Tim Park

Team Lead, Processes and Equipment

Shell

The main thing that we rely on really for C3 is being able to replicate. We make use of the C3.ai Type System, ingesting the data into the type system, allows us to run the same algorithms in many different places. Testimonial By Tim Park
C3 AI Suite testimonial

Gil Quiniones

President and CEO

New York Power Authority

Our partnership with C3.ai is an important step in NYPA’s journey to become the nation’s first end-to-end digital utility. Testimonial By Gil Quiniones
C3 AI Suite testimonial

Brice Rosenzweig

MD, Head of Data and Innovation

Bank of America

What we like about C3.ai is that it's a platform which fits into our belief that we need to give business people the ability to implement the logic themselves. Testimonial By Brice Rosenzweig
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Tim Park

Team Lead, Processes and Equipment

Shell

The main thing that we rely on really for C3 is being able to replicate. We make use of the C3.ai Type System, ingesting the data into the type system, allows us to run the same algorithms in many different places. Testimonial By Tim Park
C3 AI Suite testimonial

Gil Quiniones

President and CEO

New York Power Authority

Our partnership with C3.ai is an important step in NYPA’s journey to become the nation’s first end-to-end digital utility. Testimonial By Gil Quiniones
C3 AI Suite testimonial

Brice Rosenzweig

MD, Head of Data and Innovation

Bank of America

What we like about C3.ai is that it's a platform which fits into our belief that we need to give business people the ability to implement the logic themselves. Testimonial By Brice Rosenzweig
 

Ford Motor Company, Johnson & Johnson, Heidelberg Materials, Seaspan, Holcim, Defense Logistics Agency, US Department of Agriculture - Various - Very Large

C3.ai (AI) Just Posted Its Most Promising Quarter In Years

C3.ai reported a promising first quarter of fiscal 2027, with total revenue of $52.4 million and a 73% increase in bookings. The company closed significant deals with Ford, Johnson & Johnson, and fed...eral agencies, showcasing demand for its AI solutions. Despite a positive cash flow swing, C3.ai remains unprofitable, with ongoing losses projected.

Read on →
 

AI Software Rivals Diverge on Revenue Trends as C3.ai Customer Bookings Surge 73% - finance.biggo.com

C3.ai reported a 73% surge in customer bookings for the fiscal first quarter ending July 31, 2026, despite ongoing operating losses and restructuring efforts. The increase follows founder Thomas Sieb...el's return as CEO. C3.ai's revenue was $52.4 million, with a negative operating margin of 188%, contrasting with UiPath's higher revenue and profitability.

Read on →
 

US Department of Agriculture - Government - Very Large

USDA Taps C3 AI to Trim Salesforce Use

Washington D.C., USA

The US Department of Agriculture has selected C3 AI to reduce its reliance on Salesforce, aiming to enhance its technology infrastructure and streamline operations. This decision highlights a shift i...n the government's tech adoption strategy, with C3 AI providing enterprise AI solutions to support these goals.

Read on →
 

Baker Hughes - Oil & Energy - Very Large

Houston, USA

C3 AI helped Baker Hughes unify fragmented procurement data across 800+ sites and 900,000 SKUs. The AI-driven sourcing optimization system automated manual workflows and surfaced actionable insights ...for buyers. Baker Hughes integrated 30+ million records from five data sources, enabling real-time landed cost analysis and smarter supplier negotiations. The solution delivered millions in economic benefit by 2025 and improved cost of goods sold by targeting high-volume product lines. Over 200 users validated savings and improved recommendations through continuous feedback.

 

ENGIE - Utilities - Very Large

Paris, France

ENGIE used the C3 Platform and applications for a global digital transformation. The company unified 24 business units on C3.ai to leverage big data, IoT, and machine learning. This enabled ENGIE to ...gain business insights from vast data, improve operations, and better serve customers. ENGIE also created a Digital Factory to train 100 experts in analytics and data science. The project aimed to accelerate integration, share best practices, and support ENGIE’s mission for low-carbon, innovative energy.

 

U.S. Air Force - Defense - Very Large

Washington, USA

C3 Predictive Maintenance helps the U.S. Air Force improve aircraft readiness. The AI solution predicts when to service and replace aircraft parts. This reduces unnecessary maintenance and boosts pro...ductivity. Aircraft availability could rise by at least 25 percent. The project started with the E-3 Sentry and is expanding to other aircraft. The Air Force expects big savings and better mission safety.

Frequently Asked Questions (FAQ)

What buyers ask before choosing C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Financial

C3.ai Reports Strong Q1: Turnaround is On Track, CEO Says - Benzinga

C3.ai reported fiscal 2027 Q1 results, with a loss of 20 cents per share, beating estimates of 25 cents. Revenue reached $52.38 million, surpassing the expected $52.12 million, with subscription revenue making up 94%. CEO Thomas M. Siebel highlighted positive cash flow and narrowed operating loss, emphasizing plans for revenue growth and customer satisfaction.

Executive

C3.ai Names New Director as It Bets on Consumption Pricing to Reverse Revenue Slide - finance.biggo.com

C3.ai has appointed John C. Dwyer as a new director amid a strategic shift to a consumption-based pricing model to address declining revenues. The company faces competition from major cloud providers and regulatory challenges. The new pricing strategy aims to attract smaller customers and reduce reliance on large deals.

Financial

C3 AI to report Q1FY27 results on September 2

C3 AI will announce its Q1FY27 financial results on September 2, 2026, after market close. A conference call and webcast will follow to discuss the results, with an audio replay available for 30 days on the C3 AI Investor Relations website.

Financial

C3 AI to Announce Financial Results

C3 AI will announce its financial results for the fiscal first quarter ending July 31, 2026, after U.S. markets close on September 2, 2026. A conference call and webcast will follow to discuss the results.

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

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