C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"I really like seeing a single platform that enables a very broad use of AI applications, and a way to let people write their own algorithms on top of this unified architecture." - Zico Kolter

Peer review evidence (same sources as the product rating summary)

"...Prior to engaging with C3 AI, the manufacturer had experimented with various inventory optimization software offerings...." Case Study Fortune 200 Manufacturing
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...Developed a machine learning/AI algorithm to compute part-level demand forecasts based on production orders and assemblies, traversing multi-level, time-varying BOM files...." Case Study Fortune 200 Manufacturing

C3 AI Suite, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

C3 AI Suite Customer wins, Customer success stories, Case studies

How does C3 AI Suite address your Engagement Management Challenges?

How can C3 AI Suite optimize your Identify Target Customers Workflow?

How can C3 AI Suite enhance your Onboarding process?

How efficiently Does C3 AI Suite manage your Collaboration?

What solutions does C3 AI Suite provide for Segmentation And Targeting?

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Zico Kolter

Associate Professor, Computer Science Department

Carnegie Mellon University

I really like seeing a single platform that enables a very broad use of AI applications, and a way to let people write their own algorithms on top of this unified architecture. Testimonial By Zico Kolter
C3 AI Suite testimonial

Rick S

Vice Chairman, Technology Investment Banking

Fortune 50 Banking

The applications break outside of the bounds of the IT department, and impact how you do business across every industry. Testimonial By Rick S
C3 AI Suite testimonial

Marc Harrington

Chief Engineer, F-35 Joint Program Office

Department of Defence

Being able to get to a minimum viable solution within a couple of weeks was just amazing. Testimonial By Marc Harrington
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Zico Kolter

Associate Professor, Computer Science Department

Carnegie Mellon University

I really like seeing a single platform that enables a very broad use of AI applications, and a way to let people write their own algorithms on top of this unified architecture. Testimonial By Zico Kolter
C3 AI Suite testimonial

Rick S

Vice Chairman, Technology Investment Banking

Fortune 50 Banking

The applications break outside of the bounds of the IT department, and impact how you do business across every industry. Testimonial By Rick S
C3 AI Suite testimonial

Marc Harrington

Chief Engineer, F-35 Joint Program Office

Department of Defence

Being able to get to a minimum viable solution within a couple of weeks was just amazing. Testimonial By Marc Harrington
 

US Department of Agriculture - Government - Very Large

USDA Taps C3 AI to Trim Salesforce Use

Washington D.C., USA

The US Department of Agriculture has selected C3 AI to reduce its reliance on Salesforce, aiming to enhance its technology infrastructure and streamline operations. This decision highlights a shift i...n the government's tech adoption strategy, with C3 AI providing enterprise AI solutions to support these goals.

Read on →
 

Department of Agriculture - Government - Very Large

Agriculture Department taps C3 AI to trim Salesforce use, The ...

Washington D.C., USA

The Department of Agriculture has adopted C3 AI's correspondence management software to replace legacy tools, significantly reducing a backlog of 2,000 unanswered correspondences in two months. This ...deployment highlights the use of AI in improving government operations.

Read on →
 

Agriculture Department - Government - Very Large

Agriculture Depart. Taps C3 AI to Trim Salesforce Footprint

Washington D.C., USA

The U.S. Department of Agriculture is adopting C3 AI's solutions to reduce its reliance on Salesforce. This move aims to optimize their cloud platform and streamline CRM management.

Read on →
 

Baker Hughes - Oil & Energy - Very Large

Houston, USA

C3 AI helped Baker Hughes unify fragmented procurement data across 800+ sites and 900,000 SKUs. The AI-driven sourcing optimization system automated manual workflows and surfaced actionable insights ...for buyers. Baker Hughes integrated 30+ million records from five data sources, enabling real-time landed cost analysis and smarter supplier negotiations. The solution delivered millions in economic benefit by 2025 and improved cost of goods sold by targeting high-volume product lines. Over 200 users validated savings and improved recommendations through continuous feedback.

 

ENGIE - Utilities - Very Large

Paris, France

ENGIE used the C3 Platform and applications for a global digital transformation. The company unified 24 business units on C3.ai to leverage big data, IoT, and machine learning. This enabled ENGIE to ...gain business insights from vast data, improve operations, and better serve customers. ENGIE also created a Digital Factory to train 100 experts in analytics and data science. The project aimed to accelerate integration, share best practices, and support ENGIE’s mission for low-carbon, innovative energy.

 

U.S. Air Force - Defense - Very Large

Washington, USA

C3 Predictive Maintenance helps the U.S. Air Force improve aircraft readiness. The AI solution predicts when to service and replace aircraft parts. This reduces unnecessary maintenance and boosts pro...ductivity. Aircraft availability could rise by at least 25 percent. The project started with the E-3 Sentry and is expanding to other aircraft. The Air Force expects big savings and better mission safety.

Frequently Asked Questions (FAQ)

What buyers ask before choosing C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (190)
Analytics

4.74/5

Read Reviews (80)
Custom Reports

4.72/5

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (190)
Analytics

4.74/5

Read Reviews (80)
Custom Reports

4.72/5

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Financial

C3 AI to report Q1FY27 results on September 2

C3 AI will announce its Q1FY27 financial results on September 2, 2026, after market close. A conference call and webcast will follow to discuss the results, with an audio replay available for 30 days on the C3 AI Investor Relations website.

Financial

C3 AI to Announce Financial Results

C3 AI will announce its financial results for the fiscal first quarter ending July 31, 2026, after U.S. markets close on September 2, 2026. A conference call and webcast will follow to discuss the results.

Awards

C3 AI Named Leader in AI Platforms

C3 AI has been recognized as a Leader in AI Platforms by Forrester Research in its Q3 2026 report, achieving the highest score for its current offering among 15 providers. The C3 Agentic AI Platform was highlighted for its comprehensive enterprise modeling, agent development, and security certifications. C3 AI also received positive customer feedback for its business value and implementation services.

Executive

C3.ai (AI) Board Member Jim Snabe Takes Leave For European Commission AI Role

Jim H. Snabe, a board member of C3.ai, has taken a leave of absence to serve as Special Envoy to the European Commission for Industrial AI. This move connects C3.ai to European AI policy discussions, potentially influencing its strategy and regulatory compliance in Europe. Snabe's absence may impact board continuity amid ongoing leadership changes and restructuring at C3.ai.

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

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