C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"What predictive AI allows you to do is get ahead of the curve." - Lieutenant Colonel Dave Harden

Peer review evidence (same sources as the product rating summary)

"...The C3 AI Suite supports configurable, pre-built, high value AI applications for predictive maintenance, fraud detection, sensor network health, supply chain optimization, energy management, anti-money laundering, and customer engagement. ..." 2019 Best Tech Startups in Redwood City
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...Developed a machine learning/AI algorithm to compute part-level demand forecasts based on production orders and assemblies, traversing multi-level, time-varying BOM files...." Case Study Fortune 200 Manufacturing

C3 AI Suite, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

C3 AI Suite Customer wins, Customer success stories, Case studies

How does C3 AI Suite address your Engagement Management Challenges?

How does C3 AI Suite address your Identify Target Customers Challenges?

What solutions does C3 AI Suite provide for Onboarding?

What benefits does C3 AI Suite offer for Collaboration?

What Are the key features of C3 AI Suite for Segmentation And Targeting?

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Lieutenant Colonel Dave Harden

COO and Architect

Afwerx

What predictive AI allows you to do is get ahead of the curve. Testimonial By Lieutenant Colonel Dave Harden
C3 AI Suite testimonial

Kevin Prouty

Vice President

IDC

For organizations to realize the full potential of big data as a strategic competitive advantage, they should invest in an enterprise-scale IoT platform that connects all business processes across their operations— from real-time field data, to the shop floor, to each enterprise silo, and across thei...r entire supply network.

Testimonial By Kevin Prouty
C3 AI Suite testimonial

Jesus Mantas

Managing Partner Global Strategy, Offerings and Innovation Platforms

IBM

C3.ai has done a very good job of creating a mechanism to aggregate data, make it usable, train models, and then deploy them at scale so they can actually change workflows. Testimonial By Jesus Mantas
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Lieutenant Colonel Dave Harden

COO and Architect

Afwerx

What predictive AI allows you to do is get ahead of the curve. Testimonial By Lieutenant Colonel Dave Harden
C3 AI Suite testimonial

Kevin Prouty

Vice President

IDC

For organizations to realize the full potential of big data as a strategic competitive advantage, they should invest in an enterprise-scale IoT platform that connects all business processes across their operations— from real-time field data, to the shop floor, to each enterprise silo, and across thei...r entire supply network.

Testimonial By Kevin Prouty
C3 AI Suite testimonial

Jesus Mantas

Managing Partner Global Strategy, Offerings and Innovation Platforms

IBM

C3.ai has done a very good job of creating a mechanism to aggregate data, make it usable, train models, and then deploy them at scale so they can actually change workflows. Testimonial By Jesus Mantas
 

Shell - Energy - Very Large

C3.ai (AI) Expands Shell Partnership For Agent Based Asset Management

The Hague, Netherlands

C3.ai has expanded its partnership with Shell, deploying advanced AI agent-based tools for asset management, including predictive maintenance and root cause analysis. This agreement highlights C3.ai'...s technology application in real-world industrial settings, with Shell using these tools across over 13,000 assets. The deployment underscores C3.ai's role as a specialist enterprise AI provider, enhancing its positioning in the energy sector.

Read on →
 

Shell - Energy - Very Large

C3.ai Inc Ordinary Shares - Class A News

The Hague, Netherlands

C3 AI and Shell are expanding their collaboration by scaling the deployment of reliability AI across Shell's global asset operations. This initiative aims to enhance operational efficiency and reliab...ility in the energy sector, leveraging C3 AI's advanced AI capabilities.

Read on →
 

Shell - Energy - Very Large

How C3 AI agents will automate predictive maintenance for Shell

The Hague, Netherlands

Shell is expanding its use of C3 AI's platform to automate predictive maintenance across its operations. By leveraging C3 AI agents, Shell aims to enhance equipment reliability and reduce downtime. T...he AI agents will manage the entire maintenance lifecycle, from anomaly detection to repair, integrating with existing systems like SAP to streamline workflows and improve operational performance.

Read on →
 

A major biopharmaceutical company - Pharmaceuticals - Very Large

C3 AI Reliability helped a major biopharmaceutical company cut unplanned downtime. The company deployed AI-driven predictive maintenance at two vaccine manufacturing sites in just 12 weeks. Over 200 ...machine learning models were configured to predict equipment failures. The company expects to save over €10M per facility each year. The solution unified data and gave engineers clear alerts to prevent costly disruptions.

 

A leading global biopharma company - Pharmaceuticals - Very Large

C3 AI Demand Planning helped a leading global biopharma company improve vaccine supply chain forecasting. The company saw a 20% increase in forecast accuracy over baseline statistical methods. Foreca...sts were also 4% more accurate than those adjusted by internal experts. This led to a potential $20 million annual reduction in inventory for the top three markets. The solution covered 450+ SKUs and was deployed in just 26 weeks.

 

the largest sugar manufacturer in Latin America - Manufacturing - Very Large

C3 AI Process Optimization helped a leading Latin American sugar manufacturer boost yield. The company struggled to unify sensor and lab data, limiting timely process adjustments. In just 5 months, C...3 AI deployed an optimizer that analyzes over 1,000 sensors and provides setpoint recommendations every 2–4 hours. This led to a 1.85% increase in annual yield and a potential $2.9M annual economic benefit. The frequency of actionable insights rose up to 12 times, enabling continuous process improvement.

Frequently Asked Questions(FAQ)

for C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (190)
Analytics

4.74/5

Read Reviews (80)
Custom Reports

4.72/5

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (190)
Analytics

4.74/5

Read Reviews (80)
Custom Reports

4.72/5

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Financial

C3.ai (AI) Fiscal Fourth Quarter and Full Year 2026 Earnings Recap ...

C3.ai reported fiscal Q4 2026 revenue of $51.60 million, aligning with expectations but showing a significant year-over-year decline. GAAP earnings per share improved to -$0.33, surpassing estimates. The company continues to face substantial operating losses amid restructuring efforts aimed at improving profitability.

Executive

C3.ai, Inc.: C3 AI Board Member Jim Hagemann Snabe Appointed European ...

Jim Hagemann Snabe, a board member of C3 AI, has been appointed as Special Envoy for Industrial AI by the European Commission. He will advise on AI infrastructure and applications across industries, taking a leave of absence from C3 AI during his tenure.

Executive

C3.ai Director Jim Snabe Takes Leave Amid EU Role

C3.ai director Jim H. Snabe has taken a leave of absence from the board and his advisory role to the CEO, following his appointment as Special Envoy to the European Commission for Industrial AI. During his leave, he will not participate in board activities, and the board size is temporarily reduced.

Executive

Jim H. Snabe takes leave from C3.ai board to serve as ...

Jim H. Snabe, a director and special advisor at C3.ai, is taking a leave of absence to serve as Special Envoy to the European Commission for Industrial AI. His leave began on June 11, 2026, and he will not stand for re-election at the 2026 annual meeting. The board is temporarily reduced from twelve to eleven directors.

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

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