Home Contact Center Software BT Cloud Contact Center BT Cloud Contact Center News

Latest News & Updates on BT Cloud Contact Center

3.65 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Customer contact centre solutions to focus on adding value to your customers.

Latest Product Updates and Feature Enhancements on BT Cloud Contact Center

BT teams up with Moira Stuart to announce enhanced support for vulnerable customers moving to Digital Voice

BT has partnered with broadcaster Moira Stuart to launch a campaign promoting its Digital Voice service, focusing on enhanced support and in-home assistance for vulnerable customers as the UK transit...ions from analogue to digital landlines. Digital Voice features scam blocking and improved call quality.

BT launches a new managed SASE service powered by Fortinet

BT has launched a new managed SASE service powered by Fortinet, enhancing its product offerings.

BT Group switches on first self-powered mobile site energised by solar and wind - BT newsroom

BT Group has launched its first mobile site powered by solar and wind energy.

BTs new home phone scam protection service stops 20.1 million scam and spam attempts in first 4 months - BT newsroom

BT's new phone service blocked over 20 million scam and spam calls in four months to protect customers.

BT readies customers for Global Fabric so they can hit the cloud running - BT newsroom

BT is preparing its customers for Global Fabric to enhance their cloud capabilities.

BT Groups Digital Unit launches GenAI Gateway platform, powered by AWS, accelerating the companys safe adoption of generative AI at scale - BT newsroom

BT Group's Digital Unit has launched the 'GenAI Gateway' platform with AWS, to safely expand its use of generative AI.

Equinix agrees to acquire BT datacentre business in Ireland

Equinix is set to acquire BT's datacentre business in Ireland for EUR59 million, aligning with BT's strategy to transition away from owning datacentres. The deal includes two Dublin facilities and is... expected to complete in 2025, pending regulatory approval.

Equinix agrees to acquire BT's datacentre business in Ireland

Equinix has agreed to acquire BT's datacentre business in Ireland.

BT signs major mobile connectivity deal with DEFRA

BT has secured a multi-million-pound, five-year contract with DEFRA to provide 34,000 EE mobile connections across England, Scotland, and Wales, enabling real-time data reporting for critical events ...such as flooding and disease outbreaks, and supporting DEFRA and its cluster agencies.