Latest Product Updates and Feature Enhancements on Brushfire
February Product Update: Introducing Refund Guarantee!
Brushfire introduces a Refund Guarantee feature, powered by Spot, into its ticketing platform. This integration allows event organizers to offer a "Cancel For Any Reason" option, enhancing customer c...onfidence and reducing refund-related workload. Attendees can opt-in during checkout for a fee, receiving full refunds directly from Spot, minimizing administrative burdens and protecting revenue.
January Product Update: Learning by Seeing
Brushfire.com has launched a comprehensive video library to enhance user experience with Brushfire Mobile. This series provides step-by-step visual tutorials for managing payment hardware, coordinati...ng check-ins, and running point-of-sale systems. The videos are tailored for both self-service and manned operations, allowing users to efficiently navigate real-world event scenarios.
August Product Update: Transform Your Event Networking Into a Revenue Stream
Brushfire has launched a new feature called Brushfire Lead Capture, designed to enhance event networking by allowing exhibitors to scan attendee QR codes to collect contact information and notes. Thi...s feature aims to transform business card exchanges into organized, profitable connections, offering a new revenue stream for event organizers. It integrates seamlessly with the Brushfire platform, providing flexible pricing options and maintaining event branding.
July Product Update: Square Tap to Pay is here!
Brushfire has integrated Square's Tap to Pay feature, enabling users to accept contactless payments directly on compatible iPhones and some Android devices without additional hardware. This update en...hances payment processing for ticket sales, offering flexibility and convenience. Additional Square updates include support for Square Invoices, Square Reader, and Square Stand, expanding payment options and streamlining the checkout process.
June Updates: Introducing Enhanced Report Security
Brushfire introduced a new Data Viewer permission level, enhancing report security for event management teams. This feature allows designated users to access, analyze, and export event-specific repor...ts without full system access, supporting granular data sharing and improved security controls. The update targets organizations seeking secure, role-based access to event analytics and reporting.
May Updates: Transparent Pricing Rules + New Help Button in Your Pocket
Brushfire has updated its event ticketing platform to comply with the FTCs Junk Fee Ban. All ticket prices now display as all-inclusive, showing mandatory fees upfront for greater transparency. A new... Help & Support button has been added to the Brushfire mobile app, enhancing user support for event organizers and attendees.
April Product Update: More Tickets, More Options. Improving Your Event Ticketing Experience
Brushfire announces April product updates, including a faster 15-minute checkout timer and integration with Square Invoices to improve event ticketing experiences.