Latest News & Updates on Braze

Braze and Databricks have formed a strategic partnership to integrate their platforms, allowing seamless data flow between customer engagement tools and Databricks' data platform. This integration en...ables brands to manage customer data efficiently, supporting AI-driven workflows and enhancing marketing automation. The collaboration aims to reduce middleware costs and improve data governance for businesses.
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Braze has launched new AI capabilities, including BrazeAI Operatorâ„¢ and BrazeAI Agent Consoleâ„¢, to enhance marketers' ability to create personalized customer experiences. These tools integrate wi...th Figma and Canva, allowing seamless creative asset management and campaign execution. The updates aim to improve real-time decision-making and content generation, supporting brands in scaling AI-driven engagement globally.
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Braze has launched its BrazeAI Decisioning Studioâ„¢ on Google Cloud Marketplace, enabling streamlined procurement and deployment of AI decisioning capabilities. This integration allows businesses to... optimize customer engagement strategies using reinforcement learning and first-party data, enhancing personalization and ROI. The collaboration with Google Cloud facilitates easy access and management of these tools within existing infrastructures.
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Braze and Databricks have announced a bi-directional integration to enhance customer engagement by eliminating middleware, enabling real-time data synchronization, and supporting advanced conversatio...nal workflows. This integration leverages Databricks CustomerLake for unified audience management and Databricks Model Serving for intelligent workflows, aiming to provide a seamless, personalized customer experience.
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Braze and Shopify have integrated their platforms to enhance eCommerce and customer engagement. This integration enables real-time, mobile-first engagement and faster personalization, reducing operat...ional complexity. The collaboration aims to streamline commerce and marketing processes, allowing brands to leverage behavioral triggers and data-driven activations for improved customer experiences.
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Braze released new research studies highlighting the impact of AI, data, and decisioning on customer engagement. The studies, presented at the City x City London event, reveal that while AI adoption ...is widespread, many brands struggle to achieve meaningful business outcomes. The research emphasizes the importance of real-time data activation, embedded decisioning, and operational simplicity for effective customer engagement.
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Braze released new research studies showing that organizations using its platform achieved a 457% ROI over three years, with a payback period of less than six months. The studies highlight the import...ance of AI, real-time data, and decision-making in customer engagement, emphasizing the need for brands to move from static campaigns to dynamic, real-time interactions to drive measurable outcomes.
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Braze has launched a new suite of AI tools, including BrazeAI Operator, BrazeAI Agent Console, and Creative Studio, to enhance its customer engagement platform. These tools integrate with Figma and C...anva, offering real-time decisioning and content generation. The update includes EU-based hosting for regional compliance, aiming to streamline marketing workflows and reduce manual tasks.
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Braze has launched new AI capabilities, including BrazeAI Operator, BrazeAI Agent Console, and Braze Creative Studio, to enhance customer engagement. These tools integrate AI into marketers' workflow...s, enabling real-time data action and personalized customer experiences. The updates include EU hosting for BrazeAI Decisioning Studio, supporting regional data compliance. Brands like Cleo and Dayuse have seen significant engagement improvements using these tools.
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Braze released new research studies highlighting the impact of AI on customer engagement. The studies, conducted by Forrester Consulting and Cowry, reveal a significant gap between brands effectively... using AI to drive business outcomes and those that are not. The research emphasizes the importance of real-time data, embedded decisioning, and operational simplicity for successful customer engagement.
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Braze released its 2026 Global Customer Engagement Review, highlighting a shift towards AI-driven customer interactions. The report reveals a trust gap between marketers' perceptions and consumer exp...eriences with AI. It predicts increased use of AI agents, with Gen Z leading this trend. The review emphasizes the need for brands to prioritize human-centric AI to build loyalty and trust.
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Braze released its 2026 Global Customer Engagement Review, highlighting the impact of AI on customer interactions. The report reveals a "Trust Gap" between marketers' perceptions and consumer experie...nces with AI. It predicts a rise in AI agent use, with 46% of consumers expected to interact with brands via AI by the end of 2026. The review emphasizes the need for brands to prioritize human-centric engagement to build loyalty and trust.
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Braze has launched its BrazeAI Decisioning Studio on the Google Cloud Marketplace, enabling customers to streamline procurement and deployment of AI decisioning capabilities. This integration allows ...businesses to optimize customer engagement strategies using reinforcement learning for personalized communication. The collaboration with Google Cloud enhances Braze's ability to deliver scalable, personalized marketing solutions.
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Braze reexamines customer engagement with BrazeAI

Braze Announces BrazeAI Decisioning Studio and Agent Console

Braze Launches BrazeAI Suite for Enterprise Customer Engagement | BRZE ...

Braze and Wunderkind have launched an integration that connects Wunderkinds capabilities with the Braze platform, enhancing real-time customer journeys and CRM unification. This partnership enhances ...Braze's customer engagement tools, positioning it as a central hub for brands' marketing strategies. The integration aims to improve data coordination and customer retention.
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Wunderkind and Braze have launched a new integration to enhance real-time, personalized customer engagement. This integration connects Wunderkind's identity framework with Braze Canvas, enabling mark...eters to deliver dynamic experiences and improve campaign coordination. Key features include expanded audience reach, real-time email subscriber syncing, and high-intent triggered campaigns. The collaboration aims to boost marketing efficiency and revenue opportunities.
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Wunderkind has integrated its platform with Braze, enhancing customer engagement capabilities. This integration allows businesses to leverage both platforms for improved marketing automation and pers...onalized customer experiences.
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Wunderkind has launched a new integration with Braze, enhancing customer engagement by combining identity resolution and high-intent signals. This integration allows brands to create personalized, re...al-time customer journeys within Braze, increasing revenue from existing traffic. The integration simplifies compliance and operational efficiency, enabling marketers to unify CRM and triggered programs seamlessly.
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Wunderkind has launched a new integration with Braze, enhancing customer engagement by combining identity resolution with Braze's platform. This integration allows brands to recognize more visitors, ...activate real-time behavioral signals, and orchestrate personalized customer journeys, resulting in increased revenue. The integration is designed to simplify operations by fitting into existing Braze workflows without additional system management.
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Jasper and Braze Partner to Transform Customer Engagement Workflows ...

Braze will announce its fiscal first quarter 2027 financial results on May 27, 2026, and has reaffirmed its guidance for the quarter and fiscal year. CFO Isabelle Winkles will step down, with Pankaj ...Malik serving as interim CFO. Nick Rockwell will join as Chief Information Officer, focusing on compliance, data governance, and AI transformation.
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Braze, Inc. (NASDAQ: BRZE) reported a strong fourth-quarter performance with a 50% increase in bookings, leading to an upgraded growth forecast for FY27. Raymond James raised its price target for Bra...ze to $27, citing an enhanced customer mix and platform expansion. Piper Sandler also maintained a positive outlook with an Overweight rating, despite lowering its price target to $27. Braze continues to strengthen its position in the customer engagement platform market.
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Braze reported a 28% revenue growth in Q4 and 24% for FY 2026, driven by new customer acquisitions and upsells. The company announced a $100 million share repurchase program, including a $50 million ...accelerated buyback. Braze's financial highlights include a GAAP operating loss of $28.2 million and a non-GAAP operating income of $14.5 million for Q4. The company also launched BrazeAI Agent Console and BrazeAI Operator, enhancing its AI capabilities.
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Braze Inc. reported its Q4 2026 earnings, with revenue rising 27.9% year-over-year to $205.2 million, surpassing expectations. Despite a net loss of $31.6 million, the company improved its diluted EP...S by 70.6% year-over-year. Braze continues to invest in growth, maintaining a strong cash position.
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Braze will announce its fiscal fourth quarter 2026 financial results on March 24, 2026, after U.S. markets close, followed by a webcast conference call.

Braze will announce its fiscal first-quarter 2027 financial results on May 27, 2026, and has reaffirmed its financial guidance for the quarter and fiscal year. Isabelle Winkles will step down as CFO,... with Pankaj Malik serving as interim CFO. Nick Rockwell will join as CIO, focusing on AI transformation and compliance.
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Braze will announce its fiscal Q1 2027 results on May 27, 2026, reaffirming its financial guidance for the quarter and fiscal year. CFO Isabelle Winkles will step down, with Pankaj Malik as interim C...FO. Nick Rockwell joins as CIO, focusing on compliance, data governance, and AI transformation.
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Braze will announce its Q1 2027 financial results on May 27. CFO Isabelle Winkles will step down, with Chief Accounting Officer Pankaj Malik serving as interim CFO. Nick Rockwell will join as CIO, ov...erseeing compliance and AI transformation. CEO Bill Magnuson praised Winkles' contributions during her tenure.
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Braze announced the departure of CFO Isabelle Winkles and the appointment of Nick Rockwell as CIO, highlighting a strategic focus on AI. Rockwell's experience at Fastly and The New York Times aligns ...with Braze's AI-driven goals. The company reaffirmed its financial guidance, projecting Q1 revenue between $142.5M and $143.5M, and full-year revenue between $609M and $613M, signaling stability amid leadership changes.
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