Bookwhen Overview
This is a summary of the comprehensive capabilities and benefits of Bookwhen based on over 394 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Bookwhen, belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Bookwhen is right for your needs? Our Cuspera AI engine can evaluate how Bookwhen fits your specific business needs, industry, and context. Get your personalized assessment report today.
Bookwhen supports business activities such as:
- Helpdesk Management
- Contact List Management
- Engaging And Following Up
- Coaching
- Promotion Management
Bookwhen can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, and Improve Digital And Social Presence. It can help manage these activities if you use Offline On Premises Phone Calls etc. for these needs. As a solution, Bookwhen's capabilities include Ticketing, Personalization, and Alerts: Popups & Notifications.
Bookwhen Health, Wellness and Fitness Vertical is its biggest customer base.
Reviews
"...When I did run into difficulties I had extremely quick and efficient help from the support team..." Peer review by Cheryl S., Teacher, Education
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Bookwhen solved their Event Management needs. Cuspera uses 394 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Bookwhen.
Use Cases
Peers recommend Helpdesk Management , Contact List Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using Bookwhen.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Offline and On Premises |
4.61/5 ★ |
"...When I did run into difficulties I had extremely quick and efficient help from the support team..." Peer review by Cheryl S., Teacher, Education |
| Contact List Management with Phone Calls |
4.25/5 ★ |
"...keeping track of bookings making amendments to bookings if needed being able to export contacts lists easily..." Peer review by Laura Gregory |
| creating contact list |
3.88/5 ★ |
"...and I can see who is attending and also capture customer contact info...." Peer review by Rebecca H., Class Instructor, Health, Wellness and Fitness |
| Engaging And Following Up with E-Mail |
4.46/5 ★ |
"...Also handy features like automatic reminder emails the day before training, and the ability to export the data gathered during booking (email addresses used for follow up material and surveys)...." Peer review by Christian H., Management Consultant, Banking |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Offline and On Premises |
4.61/5 ★ |
"...When I did run into difficulties I had extremely quick and efficient help from the support team..." Peer review by Cheryl S., Teacher, Education |
|
| Contact List Management with Phone Calls |
4.25/5 ★ |
"...keeping track of bookings making amendments to bookings if needed being able to export contacts lists easily..." Peer review by Laura Gregory |
|
| creating contact list |
4.25/5 ★ |
| Engaging And Following Up with E-Mail |
4.46/5 ★ |
"...Also handy features like automatic reminder emails the day before training, and the ability to export the data gathered during booking (email addresses used for follow up material and surveys)...." Peer review by Christian H., Management Consultant, Banking |
|
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 394 insights from peers and experts to help you assess how these Bookwhen use cases fit your Event Management needs.
Popular Business Setting
for Bookwhen
Top Industries
- Health, Wellness and Fitness
- Sports
- Hospitality
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Bookwhen to Acquire customers and Enhance customer relationships
Peer and Expert Opinion on Features
for Bookwhen
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (18) |
| Personalization | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (18) |
| Personalization | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (5) |
IT and Other Capabilities
for Bookwhen
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (31) |
| Data Import | Read Reviews (38) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (31) |
| Data Import | Read Reviews (38) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (25) |
| Email Support | Read Reviews (15) |
| 24/7 Support | Read Reviews (111) |
| Phone Support | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (25) |
| Email Support | Read Reviews (15) |
| 24/7 Support | Read Reviews (111) |
| Phone Support | Read Reviews (17) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
Software Failure Risk Guidance
?for Bookwhen
Overall Risk Meter
Top Failure Risks for Bookwhen
Vendor Profile Details
Company Name
Bookwhen
Company Website
https://bookwhen.com/HQ Location
Oxford, Oxford, GB
Employees
11-50
Social
Financials
PRIVATE
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