bLoyal Overview

bLoyal is a customer loyalty software for organizations at all stages of growth. It includes easy ways to onboard new customers, great ways to promote the products, and in-depth analytics and business intelligence. It helps to acquire customers and build customer lifetime value.

bLoyal integrates seamlessly with the in-store, online, and application-based checkouts. It supports 360° ability to reach the right customers, at the right time, with the right message through the cloud-based loyalty enabled marketing platform. It also gets real-time business intelligence and dynamic insights about the campaigns that are working and how the loyalty investment is driving the bottom line.

bLoyal features include real-time engagements with 360 CRM, instant signup through the native POS, text, social media, website, or mobile application, frequent buyer programs, offers and promotions, outbound marketing and many more.

Cuspera Reviews

39 buyers and buying teams have used Cuspera to assess how well bLoyal solved their Customer Loyalty Management needs. Cuspera uses 162 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities peers achieved using bLoyal.

Other priorities:

  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Content Publishing , Engagement Management , as the business use cases that they have been most satisfied while using bLoyal.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Offline, Point Of Sale and Promotions

4.94/5

Read Reviews (30)

"...bLoyal is a cloud-based omnichannel loyalty and rewards program solution which integrates with a range of eCommerce platforms and point of sale (POS) systems...."
customise loyalty program

3.88/5

Read Reviews (2)

"...The software is suitable for companies at all stages of business growth, and can be used to create and manage customer loyalty programs for in-store, online, phone, and other sales channels...."
identify target customers

3.41/5

Read Reviews (1)

"...Geo Targeting Let customers know about your offers and promotions online or in-store, through alerts. ..."
Content Publishing with E-Mail, Promotions and Newsletter

4.80/5

Read Reviews (12)

"...Custom-branded templates can be used to create email newsletters, event announcements, surveys, exclusive content, promotional campaigns, and more, personalized for each customer, and members can opt in and out of receiving messages at any time...."
Engagement Management

4.52/5

Read Reviews (7)

"...Real-time engagement metrics give users insight into which campaigns, channels, and techniques are most effective at engaging members...."
engaging and following up

4.30/5

Read Reviews (4)

"...Real-time engagement metrics give users insight into which campaigns, channels, and techniques are most effective at engaging members...."
PEER EXPERIENCES
Loyalty Management with Offline, Point Of Sale and Promotions

4.94/5

Read Reviews (30)

"...bLoyal is a cloud-based omnichannel loyalty and rewards program solution which integrates with a range of eCommerce platforms and point of sale (POS) systems...." Peer review
customise loyalty program

4.94/5

Read Reviews (2)

identify target customers

4.94/5

Read Reviews (1)

Content Publishing with E-Mail, Promotions and Newsletter

4.80/5

Read Reviews (12)

"...Custom-branded templates can be used to create email newsletters, event announcements, surveys, exclusive content, promotional campaigns, and more, personalized for each customer, and members can opt in and out of receiving messages at any time...." Peer review
Engagement Management

4.52/5

Read Reviews (7)

"...Real-time engagement metrics give users insight into which campaigns, channels, and techniques are most effective at engaging members...." Peer review
engaging and following up

4.52/5

Read Reviews (4)

13+ more Business Use Cases

Our AI advisor, Wyz, harnessed 162 insights from peers and experts to help you assess how these bLoyal use cases fit your Customer Loyalty Management needs.

Peers used bLoyal to Enhance customer relationships and Improve brand engagement

Peer and Expert Opinion on Features

for bLoyal

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.63/5

Read Reviews (13)
Gamification

4.63/5

Read Reviews (13)
Personalization

4.75/5

Read Reviews (11)
Feedback surveys

4.55/5

Read Reviews (6)
Templates

4.55/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Rewards

4.63/5

Read Reviews (13)
Gamification

4.63/5

Read Reviews (13)
Personalization

4.75/5

Read Reviews (11)
Feedback surveys

4.55/5

Read Reviews (6)
Templates

4.55/5

Read Reviews (6)

IT and Other Capabilities

for bLoyal

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.00/5

Read Reviews (10)
Data Export

3.65/5

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.00/5

Read Reviews (10)
Data Export

3.65/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

2.96/5

Read Reviews (1)
24/7 Support

2.50/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

2.96/5

Read Reviews (1)
24/7 Support

2.50/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.58/5

Read Reviews (10)
Custom Reports

4.56/5

Read Reviews (23)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.58/5

Read Reviews (10)
Custom Reports

4.56/5

Read Reviews (23)

Software Failure Risk Guidance

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for bLoyal

Top Failure Risks for bLoyal

Vendor Profile Details

Company Name

bLoyal

Company Website

https://www.bloyal.com/

HQ Location

2018 156th Ave NE, Suite 305, Bellevue, WA 98007

Employees

11-50

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