Iridium Technology: Business Intelligence for Law Firms
Legal Services Case Studies and Success Stories with BigHand
CASE STUDY leading independent law firm in Australia
BigHand Business Intelligence helped a leading independent law firm in Australia improve profitability. The firm wanted better collaboration between finance and legal teams. They needed clear financi...al data for partners, fee earners, and operations. BigHand provided easy-to-use dashboards and role-based reporting. The solution replaced manual reports and gave instant access to key metrics. The firm completed the transition in one month and saw more flexibility and insight for all teams.
BigHand Business Intelligence helped a top 100 London law firm improve financial awareness across the company. The firm upgraded from Quantum to BigHand Business Intelligence for faster reporting and... better features. The new solution gave partners and finance teams instant access to key financial data. Reports now load instantly, making it easier for partners to use the data. This change increased efficiency and financial engagement throughout the firm.
BigHand Business Intelligence helped Cole Scott & Kissane, a large law firm, automate and streamline their financial reporting. The firm faced slow, manual processes that delayed year-end reviews and... billing cycles. With BigHand, they reduced time spent on year-end processes by 77%. They also cut their billing and collections lifecycle by 28%. The solution improved decision-making and helped the firm support its lawyers and clients better.
BigHand Business Intelligence helped Sheppard Mullin create a single financial dashboard for all stakeholders. The law firm needed real-time financial insights and role-based reporting. BigHand repla...ced manual reporting with self-service analytics and custom dashboards. The firm rolled out revenue and general ledger modules to all timekeepers and finance teams. Sheppard Mullin plans to add profitability analysis with the profit module. The response from the firm has been very positive.
BigHand’s legal financial insight solutions help Foley improve matter management and client service. Foley replaced their old in-house system with BigHand, integrating it with Thomson Reuters 3E. The... tool lets partners track and manage matter budgets, giving clear visibility into legal spend. Partners can drill down into timekeeper records and keep budgets on track. Clients get real-time access to their matter budgets through a portal, increasing transparency. Foley also uses BigHand’s business intelligence to see key financial metrics in lawyer dashboards.
BigHand Business Intelligence and BigHand Matter Pricing help Colin Biggers & Paisley Lawyers understand financial data and profitability. The firm wanted better business intelligence and matter plan...ning for informed decisions. BigHand solutions provide real-time financial metrics and custom dashboards. Lawyers can track costs, plan pricing, and improve profitability. The technology supports a culture of financial awareness and strategic planning.
BigHand Business Intelligence helped Holman Webb, a leading Australian law firm, modernize its financial reporting. The firm needed real-time, accurate data to make faster decisions and improve clien...t service. BigHand BI provided dashboards with key metrics like time entry and profitability. The finance team now spends less time on manual reports and more on advising the business. Lawyers can see their performance and budgeting information easily. Holman Webb uses BigHand BI to drive continuous improvement and better commercial results for clients.
BigHand Workflow Management helped Hall Payne Lawyers support hybrid working and improve legal workflow management. The firm gained full visibility of support tasks, making it easier to allocate work... and track client referrals. Staff can now work flexibly, which helps with recruitment and retention. The workflow tool made the referral process more organized and saved administrative time. Hall Payne Lawyers plans to further refine workflows for even better efficiency.
BigHand Workflow Management helped Holland & Hart move to a centralized support model. The law firm has 13 offices and about 500 lawyers. Before, legal assistants supported specific attorneys by offi...ce, which caused bottlenecks and inefficiency. With BigHand, the firm improved collaboration, streamlined workflows, and optimized task delegation. The new system helps share expertise, reduces disruption from staff changes, and gives better visibility into work.
BigHand3 helped Linklaters move to digital dictation and speech recognition. The firm wanted to improve document production, team working, and mobile working. Linklaters rolled out BigHand3 to over 2...,500 users, with plans to reach 3,200. This was the largest digital dictation workflow project in the global legal sector. The solution replaced old analogue systems and improved efficiency for lawyers and secretaries.
BigHand Business Intelligence helped Brownstein Hyatt Farber Schreck LLP improve financial reporting. The law firm wanted better visibility of key financial metrics and easier access to data. BigHand... BI replaced manual reporting with real-time dashboards and self-service analytics. Attorneys and leadership now see actionable data and profitability insights. The finance team saves time on reports and can focus on process improvement.
BigHand Workflow Management helped Charles Russell Speechlys, a top 40 international law firm, modernize its internal workflows. The firm replaced manual task delegation with automated workflow manag...ement. This change unified support functions and improved scheduling. Task turnaround time dropped from 99 hours to 18 hours. Average processing time fell from 3.36 hours to 0.74 hours. The firm now delivers faster, more consistent legal support and better client service.
BigHand Workflow Management helped Clark Hill improve collaboration and task delegation across 29 locations. The law firm faced challenges with hybrid work and a shortage of skilled legal support sta...ff. By using BigHand, Clark Hill completed 20,886 tasks in one month and supported 30 LAA teams. The solution enabled cross-office teamwork, centralized support, and better knowledge sharing. This made work more efficient and future-proofed the firm's talent.
BigHand Workflow Management helped DLA Piper move all staff to remote work in just 36 hours during the Covid-19 pandemic. The law firm used BigHand to support a team-based administrative model, makin...g work delegation and tracking easy. The solution rolled out to 28 US offices in five weeks, with strong training and communication. DLA Piper saw more efficient resource use and better task visibility. Staff quickly adapted to remote work, keeping client needs met.
BigHand Workflow Management helped Cripps improve work allocation and efficiency. The firm gained better visibility into support staff capacity and task utilization. Tasks are now sent to the right p...erson at the right cost. Cripps uses data from the tool to make decisions on resourcing and productivity. The solution made workflows more transparent and allowed proactive planning based on real-time data.
BigHand Document Creation helped Goldberg Segalla, a large law firm, manage rapid growth and document template challenges. The firm needed a centralized way to create and update letterheads and templ...ates for over 20 offices. BigHand provided a single platform for all document templates, reducing errors and saving time. The solution improved efficiency and supported best practices across the firm. New features like Advanced AutoText and security controls further streamlined document assembly and compliance.
BigHand Workflow Management helped Barry Nilsson, a mid-sized Australian law firm, improve workflow and client service. The firm faced challenges from rapid growth, with staff doubling and six office...s across Australia. They had many different, disconnected systems for managing work. By moving to BigHand Workflow Management Cloud, they gained better visibility and could allocate work more efficiently. The upgrade freed up IT resources and improved client response times, especially in the competitive insurance sector.
BigHand Business Intelligence helps Ward Hadaway improve financial reporting. The firm uses Aderant and BigHand together for better data and automation. Lawyers get up-to-date financial data every da...y. This helps them make quick, smart decisions. The partnership removes manual work and gives clear, real-time insights.
BigHand Resource Management helped Taylor Wessing improve work allocation for hybrid working. The law firm wanted fair access to career-building tasks and to save partners time on assigning work. Aft...er a pilot, 100% of corporate partners said work is now allocated more consistently, and 70% worked with a wider range of people and teams. The tool increased visibility of workloads, skillsets, and ambitions. Taylor Wessing now supports career growth and inclusion while keeping high client service in a hybrid environment.
BigHand Workflow Management helped Best Best & Krieger LLP modernize legal workflow. The law firm used BigHand to improve secretarial team efficiency and task management. They gained better workflow ...visibility and removed subjectivity from staff reviews. The firm improved task turnaround and empowered staff for hybrid work. BB&K adopted a data-driven approach to support digital transformation.
BigHand Business Intelligence helped Barry.Nilsson. improve financial visibility and reporting. The law firm needed a better way to access real-time financial data after growing to six offices. Their... old reporting tool was not accurate or easy to use. BigHand Business Intelligence gave them quick, reliable dashboards and reduced manual work for finance teams. The solution is easy to use, scalable, and helps lawyers make faster, data-driven decisions.
BigHand Legal Resource Management helped Norton Rose Fulbright improve lawyer utilization and growth. The firm used the platform to advertise over 200 opportunities to lawyers, achieving a 70%+ appli...cation rate. The technology let fee earners input client commitments and skills, helping the resource management team match the right people to the right matters. This led to better commercial deployment and enhanced people development. The platform supported equitable work allocation and improved the employee experience.
BigHand Workflow Management helped Roythornes Solicitors improve turnaround times. The firm gained better visibility into team capacity and work distribution. Support staff now handle more legal assi...stant tasks, freeing up lawyers' time. The solution made it easy to track and allocate work. Staff found the technology simple to use, even without technical skills. The firm saw faster client updates and more efficient operations.
