Backbase Engagement Banking Platform Overview

Backbase empowers banks with a central engagement system that ensures seamless experiences across all touchpoints. The platform orchestrates interactions at every stage of the banking journey.

Use Cases

Customers recommend Content Management, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Backbase Engagement Banking Platform.

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Backbase Engagement Banking Platform.

Backbase Engagement Banking Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Backbase Engagement Banking Platform's features include Widgets. and Backbase Engagement Banking Platform support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Backbase Engagement Banking Platform analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It is a high end tool for portal related features and functionality and flexible content management...." Peer review by Theo S., Banking

Backbase Engagement Banking Platform, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Backbase Engagement Banking Platform

Top Industries

  • Banking
  • Management Consulting
  • Consumer Electronics

Popular in

  • Large Enterprise
  • Mid Market

Backbase Engagement Banking Platform is popular in Banking, Management Consulting, and Consumer Electronics and is widely used by Large Enterprise, and Mid Market,

Comprehensive Insights on Backbase Engagement Banking Platform Use Cases

How efficiently Does Backbase Engagement Banking Platform manage your Content Management?

Backbase Engagement Banking Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.28/5

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.28/5

Read Reviews (9)

Software Failure Risk Guidance

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for Backbase Engagement Banking Platform

Top Failure Risks for Backbase Engagement Banking Platform

Backbase. News

Customer

BSF launches next-generation banking platform with Backbase

BSF launches next-generation banking platform with Backbase

Executive

Backbase appoints Adrian McPhee as chief technology officer

Backbase has appointed Adrian McPhee as Chief Technology Officer. McPhee brings extensive experience in digital, technology, and data leadership. His role will support Backbases growth and innovation strategy following the launch of its AI-powered Banking Platform.

Product

Backbase launches worlds first AI-powered Banking Platform, putting banks back in Growth Mode

Backbase has introduced the world's first AI-powered banking platform. This new solution aims to help banks accelerate growth by leveraging artificial intelligence for enhanced digital banking experiences and operational efficiency.

Product

Backbase launches world first AI - powered Banking Platform , putting banks back in Growth Mode

Backbase has launched the worlds first AI-powered Banking Platform, building on its Intelligence Fabric introduced in September 2024. This new platform aims to redefine digital banking by integrating advanced AI capabilities to drive growth and innovation for banks.

Backbase. Profile

Company Name

Backbase.

Company Website

https://www.backbase.com/

Year Founded

2003

HQ Location

10 10th Street, Suite 325 Atlanta, GA 30309 United States

Employees

251-500

Social

Financials

PRIVATE