Backbase Engagement Banking Platform Overview
Backbase empowers banks with a central engagement system that ensures seamless experiences across all touchpoints. The platform orchestrates interactions at every stage of the banking journey.
Use Cases
Customers recommend Content Management, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Backbase Engagement Banking Platform.
Business Priorities
Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Backbase Engagement Banking Platform.
Backbase Engagement Banking Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Backbase Engagement Banking Platform's features include Widgets. and Backbase Engagement Banking Platform support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Backbase Engagement Banking Platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"...It is a high end tool for portal related features and functionality and flexible content management...." Peer review by Theo S., Banking
Backbase Engagement Banking Platform, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Backbase Engagement Banking Platform
Top Industries
- Banking
- Management Consulting
- Consumer Electronics
Popular in
- Large Enterprise
- Mid Market
Backbase Engagement Banking Platform is popular in Banking, Management Consulting, and Consumer Electronics and is widely used by Large Enterprise, and Mid Market,
Comprehensive Insights on Backbase Engagement Banking Platform Use Cases
How does Backbase Engagement Banking Platform address your Content Management Challenges?
Backbase Engagement Banking Platform Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for Backbase Engagement Banking Platform
Top Failure Risks for Backbase Engagement Banking Platform
Backbase. News
Backbase joins the Building Societies Association as
Backbase has joined the Building Societies Association (BSA) as an Associate Member to support digital transformation in the UK mutual sector. This strategic move aims to enhance member-first digital experiences for building societies using Backbase's Engagement Banking Platform. The partnership underscores Backbase's commitment to modernizing member engagement and driving innovation in digital banking.
Backbase | Tirana Bank selects Backbase to lead digital banking
Tirana Bank has selected Backbase's Engagement Banking Platform for a major digital transformation, marking the bank's largest technology investment. This five-year strategic partnership aims to revolutionize Tirana Bank's retail banking services with digital capabilities, supported by Backbase's cloud-native platform. The initiative is expected to triple Tirana Bank's digital customer base and enhance its position as a digital banking leader in Southeast Europe.
Backbase launches worlds first AI-powered Banking
Backbase has launched the world's first AI-powered Banking Platform, designed to enhance growth and efficiency in banking by integrating customer servicing and digital sales. The platform features the Intelligence Fabric, which converts data into actionable insights, and Agentic AI, which automates tasks and boosts productivity. The platform is globally available, offering banks a comprehensive AI solution to drive sustainable growth.
Bank Muamalat taps Backbase for AI-driven Islamic banking
Bank Muamalat has selected Backbase to power its AI-driven Islamic banking transformation. The partnership will see Backbases engagement banking platform deployed to enhance digital experiences, streamline operations, and support Sharia-compliant banking services. This move positions Bank Muamalat to deliver advanced, customer-centric digital solutions tailored to the needs of Islamic finance.
Backbase. Profile
HQ Location
10 10th Street, Suite 325 Atlanta, GA 30309 United States
Employees
251-500
Social
Financials
PRIVATE
