Backbase Engagement Banking Platform Overview
Backbase empowers banks with a central engagement system that ensures seamless experiences across all touchpoints. The platform orchestrates interactions at every stage of the banking journey.
Use Cases
Customers recommend Content Management, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Backbase Engagement Banking Platform.
Business Priorities
Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Backbase Engagement Banking Platform.
Backbase Engagement Banking Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Backbase Engagement Banking Platform's features include Widgets. and Backbase Engagement Banking Platform support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Backbase Engagement Banking Platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"...It is a high end tool for portal related features and functionality and flexible content management...." Peer review by Theo S., Banking
Backbase Engagement Banking Platform, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Backbase Engagement Banking Platform
Top Industries
- Banking
- Management Consulting
- Consumer Electronics
Popular in
- Large Enterprise
- Mid Market
Backbase Engagement Banking Platform is popular in Banking, Management Consulting, and Consumer Electronics and is widely used by Large Enterprise, and Mid Market,
Backbase Engagement Banking Platform Customer wins, Customer success stories, Case studies
What Are the key features of Backbase Engagement Banking Platform for Content Management?
Backbase Engagement Banking Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for Backbase Engagement Banking Platform
Top Failure Risks for Backbase Engagement Banking Platform
Backbase. News
Backbase's report reveals digital transformation as African banks bet ...
Backbase, in collaboration with African Banker magazine, released a report highlighting the digital transformation in African SME banking. The report reveals that 83% of African banks prioritize SME banking, with mobile-first platforms and AI-driven lending as key strategies. Despite progress, challenges remain in digital onboarding, with only 42% offering full digital account opening. The report underscores the potential of SMEs as a growth engine for African banking.
Backbase and Akkuro Partner to Deliver Integrated End-to-End Banking ...
Backbase and Akkuro have formed a strategic partnership to deliver an integrated end-to-end banking technology stack. This collaboration aims to modernize financial institutions' infrastructures, offering solutions across retail, business, wealth management, and private banking. The partnership leverages Backbase's global reach and Akkuro's European presence, providing a cloud-native, API-based architecture that enhances speed-to-market, cost reduction, and AI-driven growth for banks.
Fintech Backbase and Prove to Enhance Onboarding
Backbase has partnered with Prove to integrate Prove's Pre-Fill identity verification solution into its AI-powered banking platform. This collaboration aims to enhance digital onboarding for U.S. financial institutions by enabling faster, safer account openings. The integration reduces manual verification, lowers fraud risk, and improves customer experience by auto-populating forms with verified data, potentially increasing conversion rates by up to 30%.
Backbase connects with Prove for digital onboarding
Backbase connects with Prove for digital onboarding
Backbase. Profile
HQ Location
10 10th Street, Suite 325 Atlanta, GA 30309 United States
Employees
251-500
Social
Financials
PRIVATE
