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Backbase Engagement Banking Platform

4.07 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(83 Reviews, Testimonials & Expert Opinions)
(83 Reviews, Testimonials & Expert Opinions)

Backbase Engagement Banking Platform | End-to-End engagement bankingplatform

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Backbase Engagement Banking Platform solves your Digital Experience Platform needs.

Peer and Expert Opinions
for Backbase Engagement Banking Platform

Goals

Enhance customer relationships and Improve brand engagement are the most popular goals peers achieved using Backbase Engagement Banking Platform .

Channels

It is the best suited for display advertisement, omnichannel, mobile, channels.

Other channels:

  • mobile app
See all channels See less channels

Processes

Peers recommend content management, customer case management, engagement management, as the business processes that they have been most satisfied while using Backbase Engagement Banking Platform .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Content management

"...It is a high end tool for portal related features and functionality and flexible content management...."
Peer review by Theo S., Banking

Customer case management With Omnichannel

"...Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation...."
Peer review

Engagement management With Mobile and Mobile app and Display advertisement

"...Backbase is named a leader in The Forrester Wave : Digital Banking Engagement Platforms, Q3 2019. ..."
User Experience Management in the Backbase Platform

engaging and following up

Popular Business Setting
for Backbase Engagement Banking Platform

Top Industries

  • Banking
  • Management Consulting
  • Consumer Electronics

Popular in

  • Large Enterprise
  • Mid Market

Peer and Expert Opinion on Features
for Backbase Engagement Banking Platform

  • Low
  • Medium
  • High

Personalization

IT and Other Capabilities
for Backbase Engagement Banking Platform

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

24/7 Support

Chat Support

Email Support

Phone Support

Other

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Backbase Engagement Banking Platform

Vendor Profile Details

Company Name Backbase
Company Website https://www.backbase.com/
Year Founded 2003
HQ Location 10 10th Street, Suite 325 Atlanta, GA 30309 United States
Employees 251-500
Social
Financials Private