U-Capture Overview
This is a summary of the comprehensive capabilities and benefits of U-Capture based on over 111 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
U-Capture, belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if U-Capture is right for your needs? Our Cuspera AI engine can evaluate how U-Capture fits your specific business needs, industry, and context. Get your personalized assessment report today.
U-Capture supports business activities such as:
- Helpdesk Management
- Engagement Management
- Social Media Analytics
- Contact List Management
- Workflow Management
U-Capture can help you with many business goals, such as Improve ROI, Enhance Customer Relationships, Build Brand Awareness, and Acquire Customers. It can help manage these activities if you use Phone Calls for these needs.
U-Capture Information Services Vertical is its biggest customer base.
Reviews
"Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations ...looking to automate and optimize processes across the customer service value chain " - Amardeep Modi
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well U-Capture solved their Chatbot needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Business Priorities
Improve ROI and Enhance Customer Relationships are the most popular business priorities peers achieved using U-Capture.
Use Cases
Peers recommend Helpdesk Management , Engagement Management , Social Media Analytics , as the business use cases that they have been most satisfied while using U-Capture.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
3.81/5 ★ |
"...Making the interaction process automated can help contact centers curtail major costs related to manned processes...." How Speech Recognition Technologies Can Help Your Brand to be Digitally Omnipresent |
| Engagement Management |
3.85/5 ★ |
"...U-Analyze is a powerful speech analytics solution that helps enterprises unravel valuable insights out of customer interactions...." How Speech Recognition Technologies Can Help Your Brand to be Digitally Omnipresent |
| engaging and following up |
3.25/5 ★ |
"...Tonal Emotion Voice AI Correlate business outcomes to Sentiment, Engagement, and Key Moments across meetings Meet. ..." Uniphore: The Leader in Conversational AI & Automation |
| Social Media Analytics |
3.58/5 ★ |
"...Click to enlarge Key Features of U-Analyze Speech Analytics...." 6 ways U-Analyze and U-Trust can help your organization combat online fraud |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
3.81/5 ★ |
"...Making the interaction process automated can help contact centers curtail major costs related to manned processes...." How Speech Recognition Technologies Can Help Your Brand to be Digitally Omnipresent |
|
| Engagement Management |
3.85/5 ★ |
"...U-Analyze is a powerful speech analytics solution that helps enterprises unravel valuable insights out of customer interactions...." How Speech Recognition Technologies Can Help Your Brand to be Digitally Omnipresent |
|
| engaging and following up |
3.85/5 ★ |
| Social Media Analytics |
3.58/5 ★ |
"...Click to enlarge Key Features of U-Analyze Speech Analytics...." 6 ways U-Analyze and U-Trust can help your organization combat online fraud |
|
9+ more Business Use Cases
Our AI advisor, Wyz, harnessed 111 insights from peers and experts to help you assess how these U-Capture use cases fit your Chatbot needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations looking to automate and optimize processes across ...the customer service value chain |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Amardeep Modi Practice Director Everest Group |
Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations looking to automate and optimize processes across ...the customer service value chain |
Popular Business Setting
for U-Capture
Top Industries
- Information Services
Popular in
- Enterprise
Peers used U-Capture to Improve ROI and Enhance customer relationships
IT and Other Capabilities
for U-Capture
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (15) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (15) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (12) |
Software Failure Risk Guidance
?for U-Capture
Top Failure Risks for U-Capture
Vendor Profile Details
Company Name
Uniphore
Company Website
https://www.uniphore.com/HQ Location
Palo Alto , California
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