Latest News & Updates on AmplifAI

AmplifAI highlighted its deep integration with Salsify's technology at the Salsify Digital Shelf Summit, emphasizing its role in AI-driven digital shelf optimization. Recognized as a foundational par...tner, AmplifAI showcased its capabilities in enhancing ecommerce and retail media performance, aiming to strengthen its pipeline and expand relationships in the retail technology ecosystem.
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Shield has announced the availability of the AmplifAI suite in the new AI Agents and Tools category on AWS Marketplace. This allows customers to easily discover, buy, and deploy AI agent solutions, i...ncluding Shield AmplifAI, through their AWS accounts, enhancing AI agent and workflow development.
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AmplifAI and TTEC have partnered to enhance AI-driven performance through TTEC Perform, integrating AmplifAI's platform with TTEC's methodologies. This collaboration has led to significant improvemen...ts, including a 12% increase in associate retention and a 23% rise in net promoter scores. AmplifAI's platform supports global operations by automating QA and providing actionable intelligence, aiding both human and AI agents.
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AmplifAI and TTEC have partnered to enhance AI-driven performance management in contact centers. AmplifAI's platform integrates with TTEC's methodologies to improve performance metrics, including a 1...2% increase in associate retention and a 23% rise in net promoter scores. This collaboration supports TTEC's global operations by providing AI-enabled solutions for both human and AI agents, expanding beyond traditional call centers into broader customer interaction analytics.
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AmplifAI was recognized as the "Strategic Expansion Partner of the Year" by Stibo Systems at the Annual PATH Summit in Lisbon. This recognition highlights AmplifAI's role in helping customers unify a...nd govern enterprise master data, enhancing its credibility in the data management and AI-readiness ecosystem.
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