Alchemer Web helped RetailMeNot collect customer feedback on their website. RetailMeNot used Alchemer Web to run NPS surveys and gather... product feedback from specific customer groups. In the first three days, they received over 3,000 survey responses, averaging 1,000 responses per day with a 9.6% response rate. Insights from Alchemer Web guided product decisions and improved marketing strategies. RetailMeNot continues to use Alchemer tools to boost customer loyalty and retention.
Professional Development and Research Institute on Blindness (PDRIB)
- Education
Alchemer helped the Professional Development and Research Institute on Blindness (PDRIB) create accessible surveys for visually impaired researchers and respondents. The platform's built-in... accessibility features made survey design and completion easier. PDRIB saw higher survey completion rates and better data quality. Researchers spent 80% less time programming surveys. Alchemer's flexible reports saved many hours of analysis. The team now collects more insightful data and acts on it faster.
