Cross-Channel Customer Experiences for the Mobile Era
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App Partner
Latest Product Updates and Feature Enhancements on Airship
Airship Ushers in New Era of Agility for Brands to Unify and Optimize End-to-End Customer Experiences Across Websites, Apps and All Channels
Airship has expanded its Experience Platform capabilities to the web, enabling brands to create unified customer experiences across apps, websites, and all channels. The platform's no-code tools, suc...h as Experience Editor and Airship Journeys AI, allow non-technical teams to optimize customer interactions and drive high-value actions without developer support. This expansion aims to enhance customer engagement and business growth by providing seamless, personalized experiences.
Airship Ushers In a New Era of Customer Experience
Airship has launched a no-code native app experience editor, enhancing its App Experience Platform. This innovation allows marketers to design and deploy app experiences without developer support, ac...celerating value creation. The platform now includes features like A/B testing, dynamic content creation, and enhanced email marketing capabilities, enabling brands to optimize customer journeys across mobile apps and other channels.
Airship has introduced Branching and Custom Views to its Experience Platform, enhancing real-time personalization and agility in cross-channel customer experiences. These no-code capabilities allow m...arketers to create adaptive, interactive content without development delays, improving customer engagement and conversion rates. The tools leverage AI-powered automation for precision and efficiency, enabling brands to optimize customer journeys and increase loyalty and lifetime value.
Airship Unveils AI Agents to Speed Brands' Delivery of High-Impact Customer Experiences
Airship has launched AI Agents to automate and optimize customer experiences across apps and websites. These agents, including Scene, Experimentation, Recommendation, and Accessibility AI Agents, wor...k independently or together to enhance brand engagement and compliance. The platform supports personalized marketing efforts, ensuring brand integrity and efficiency in achieving business goals.
Airship Unifies Experimentation and Optimization to Improve Every Mobile Customer Experience
Airship has launched new capabilities to enhance mobile app experiences through its Experimentation Hub. This includes centralized A/B testing, feature flags, and real-time insights, enabling brands ...to optimize app user journeys and campaigns without new code deployments. The platform's no-code native app experiences have improved customer engagement for brands like Burger King France and Olio, showcasing significant gains in user interaction and satisfaction.
Airship Enhancements Bring Ease, Freedom and Control to Engage Customers With Experiences They Want
Airship has introduced new platform enhancements to improve customer engagement through personalized, non-disruptive experiences. Key features include Embedded Content for dynamic app integration, Fe...ature Flags for controlled rollouts, and a Wallet Notifications API for cross-platform messaging. These innovations aim to empower marketers with greater flexibility and control, reducing reliance on developers and enhancing customer interactions.
Airship Study: No-Code Native App Experiences Double Purchase Frequency (+140%), Offering Path to Profitable Holiday Growth
Airship's new study highlights that no-code native app experiences can significantly boost purchase frequency by 140%, offering a path to profitable holiday growth. The Airship Experience Platform en...ables marketers to create and optimize app and web experiences without developer resources, enhancing customer retention and lifetime value. This approach addresses the challenge of improving app experiences quickly, crucial for converting holiday acquisitions into long-term customer relationships.
Airship Expands Industry-first AI Agent Fleet, Bringing Goal Optimization to the Enterprise
Airship has expanded its AI Agent Fleet, introducing the Campaigns AI Agent to streamline campaign setup and enhance goal optimization. This enterprise-grade platform integrates customer data, enabli...ng teams to manage campaigns through natural-language interactions. The AI Agent Fleet includes specialized agents for campaign execution, native experiences, multi-channel journeys, and accessibility, driving measurable results without developer resources.
Airship Expands AI Agent Fleet for Goal Optimization
Airship has upgraded its AI Agent Fleet, introducing the Campaigns AI Agent to enhance campaign execution and personalization. This enterprise-grade, multi-agent system optimizes customer engagement ...through natural-language interactions, reducing campaign timelines and improving outcomes. The platform integrates specialized AI agents for seamless strategy execution, brand safety, and accessibility, demonstrating Airship's commitment to advancing customer experience with agentic AI.
Airship Expands Industry-first AI Agent Fleet, Bringing Goal ...
Airship has expanded its AI Agent Fleet, introducing goal optimization capabilities for enterprises. This enhancement aims to improve customer experience by leveraging advanced AI technology.
Airship Expands Industry-first AI Agent Fleet, Bringing Goal ...
Airship has expanded its AI Agent Fleet, introducing the Campaigns AI Agent to streamline campaign setup and enhance cross-channel experiences. This multi-agent system automates goal optimization wit...hout developer input, offering tools like the Native Experience AI Agent and Journeys AI Agent to improve user engagement. The AI Agent Fleet aims to accelerate innovation and deliver measurable results for enterprises.
Airship expands AI agent fleet for enterprise campaign optimization
Airship has enhanced its AI Agent Fleet with the new Campaigns AI Agent, designed to optimize enterprise campaigns by integrating customer data and cross-channel orchestration for natural language ma...nagement. This update aims to automate complex tasks, reduce development time, and improve campaign performance.
Shape the future of mobile-first customer experience: The Airship Pilot Program is now live
Airship has launched its Pilot Program, offering early access to innovative features like AI Campaign Assistants and conversational Journey mapping. This initiative allows users to influence product ...development and gain a competitive edge by testing new tools before general release.
AI-Powered Customer Experiences: How Airship Delivers Innovation You Can Trust
Airship leverages AI to enhance customer experiences, focusing on responsible AI practices. The platform uses Google Cloud's Vertex AI for advanced capabilities, ensuring data privacy and security. A...irship's AI solutions automate marketing tasks, provide actionable insights, and continuously learn to improve efficiency and personalization. The company emphasizes transparency and human oversight in AI applications, aligning with evolving global regulations.
Introducing Airship Agents: Your Partners in Continuous Goal Optimization
Airship has launched a suite of AI agents designed to optimize customer experiences through automation and personalization. These agents, including Scenes, Experimentation, Recommendations, and Acces...sibility AI, enable brands to create no-code app and web experiences, run growth experiments, scale performance, and ensure accessibility compliance. This innovation aims to enhance efficiency and drive business outcomes by connecting marketing efforts to customer interactions.
Strategic Partnerships and Integrations of Airship
Airship Expands Google Cloud Collaboration to LLMs
Airship has expanded its collaboration with Google Cloud by integrating Google Cloud's Vertex AI into its Airship Journeys AI platform. This integration enhances marketers' ability to create and opti...mize customer experiences across digital channels by auto-generating journeys and content. The collaboration aims to deliver personalized customer experiences and is now featured on the Google Cloud Marketplace, offering deeper integration and unified billing.
Merkle, Airship, and Salesforce Marketing Cloud have formed a strategic alliance to create a mobile loyalty accelerator solution. This partnership leverages Airship's mobile-first customer experience... platform and Salesforce's Loyalty Management to enhance mobile loyalty programs. Merkle integrates strategy and data to design mobile-first customer journeys, enabling faster time-to-market and personalized, real-time interactions for brands.
Airship has appointed Maria Robinson as Chief Marketing Officer to enhance its global marketing strategy. Robinson, with extensive experience in SaaS marketing, will focus on leveraging AI to improve... customer experiences and drive growth. She previously led significant revenue growth at Reltio and Nitro.
Airship has appointed Joe Russell as Chief Financial Officer to lead its finance and business operations. Russell, with extensive experience in enterprise SaaS, will report to CEO Brett Caine. His ex...pertise is expected to drive operational efficiency and growth as Airship continues to innovate in mobile app experiences.
Omnichannel Customer Experience Leader Cindy Davis Joins Airships Board of Directors
Cindy Davis, a veteran in omnichannel customer experience, has joined Airship's Board of Directors. Her extensive background in digital transformation and customer engagement across major brands like... Bed Bath & Beyond and Disney will enhance Airship's strategic direction. Davis's expertise is expected to bolster Airship's mission to optimize mobile app experiences as a central element of customer engagement.
Awards, Recognitions, and Industry Achievements of Airship
Airship Named in 2025 Gartner® Magic Quadrant for Multichannel Marketing Hubs
Airship has been recognized for the first time in the 2025 Gartner Magic Quadrant for Multichannel Marketing Hubs. This acknowledgment highlights Airship's mobile-first expertise in creating seamless... cross-channel customer experiences. The platform enables brands to optimize customer journeys across apps and websites, enhancing conversions and loyalty. Airship's inclusion in the Magic Quadrant validates its innovative approach to multichannel marketing.
