Latest Product Updates and Feature Enhancements on 3CX Phone System
3CX ENT+ wird eingestellt und zu Grok verlagert
3CX is discontinuing its ENT+ subscription, transitioning to the AI Edition with Grok for transcription services. This move aims to enhance AI capabilities and offer more cost-effective solutions com...pared to Google and OpenAI. Existing ENT+ users can continue using the service, while new users will adopt the AI Edition. Refunds are available for recent ENT+ purchases.
3CX is updating its product offerings with the introduction of Update 9, which will support Grok for transcription services, offering a cost-effective alternative to existing options. The company is ...renaming its Enterprise Edition to AI Edition to better reflect its AI capabilities. ENT+ will be retired, and the focus will shift to supporting third-party providers. Pricing and discounts have been updated to align with these changes.
3CX is offering a 20% discount on licenses for the education sector, applicable to purchases, renewals, and upgrades of a minimum 32SC+ license. This initiative aligns with their extension Fair Use p...olicy and requires licenses to be registered under the educational establishment's domain name.
Yellowgrid, a 3CX Platinum Distributor, has built custom integrations connecting 3CXs unified communications platform with leading UK school Management Information Systems, including SIMS, iSAMS, Arb...or, and Bromcom. These integrations automate call logging, link caller IDs to student records, and enhance safeguarding and attendance tracking, enabling schools to streamline parent communications and improve operational efficiency.
Activ8 Asia Leverages 3CX Silver Partnership to Deliver Scalable and Future-Ready ...
Activ8 Asia, a Sri Lankan BPO provider, has achieved 3CX Silver Partner status, enabling it to deliver 3CXs unified communications solutions. Through this partnership, Activ8 Asia offers businesses s...calable, customizable communication platforms with features like integrated live chat, call queuing, IVR, and flexible deployment options, supporting digital transformation and operational agility.
Awards, Recognitions, and Industry Achievements of 3CX Phone System
3CX Named Top VoIP & Call Center Software for 2025
3CX has been recognized as a top-rated VoIP and call center software for 2025, featuring on Capterra's shortlist for VoIP, call center, and telephony categories, as well as Software Advice's FrontRun...ner for call center solutions. This recognition underscores 3CX's commitment to delivering reliable and user-friendly communication solutions.
3CX has been named a Summer 2025 Leader by SourceForge, ranking in the top 5% of over 100,000 software products based on user reviews. This recognition highlights 3CX's consistent performance in usab...ility, reliability, and customer satisfaction, with high ratings across various categories.
FCC Removes 1200+ VoIP Providers: Impact on 3CX Users
The FCC removed over 1200 VoIP providers from its Robocall Mitigation Database due to non-compliance, potentially impacting 3CX users relying on these providers. 3CX itself remains unaffected, as it ...provides the communication platform, while compliance is the responsibility of SIP trunk providers. Users are advised to ensure their providers' compliance or switch to certified 3CX-supported SIP trunks.
3CX Launches China Office: Localized Business Phone System in Shenzhen
3CX has launched a new office in Shenzhen, China, to offer localized communication solutions tailored to the Chinese market. This includes a Mandarin-speaking sales and support team, compliance with ...local regulations, and integration with popular Chinese platforms. The initiative aims to provide scalable, cost-effective communication systems to Chinese businesses, focusing on industries like manufacturing and IT.
