3CX provided its hotel VoIP solution to Holiday Inn Express Velizy, a new hotel in Paris. The hotel needed a cost-effective and flexible phone system for its opening. 3CX enabled easy installation, u...se of DECT phones, and VoIP in all 111 rooms. Staff found the system simple to use and maintenance was easy. The hotel saw significant cost savings and smooth PMS integration, helping them focus on guest experience.
Using 3CX VoIP phone system, a hotel achieved a 40% cost reduction in communication costs and improved customer service with its mobile and desktop phone integration.
Medical Practice Case Studies and Success Stories with 3CX Phone System
CASE STUDY Optodev
Optodev, a medical practice, improved patient communication and efficiency by implementing a 3CX phone system, resulting in a 95% reduction in unanswered calls and increased patient satisfaction.
Telecommunications Case Studies and Success Stories with 3CX Phone System
CASE STUDY Objetrama
Objetrama, a Spanish telecommunications company, improved customer service by 30% and increased call center agent productivity by 15% using 3CX's communication solutions.
Human Resources Case Studies and Success Stories with 3CX Phone System
CASE STUDY Trenkwalder
Trenkwalder, a leading Austrian recruitment agency, implemented 3CX phone system, resulting in cost savings of €100,000 per year and improved customer service.
CASE STUDY Vesper Road and Morris Lane NHS Surgeries
3CX unified communications helped Vesper Road and Morris Lane NHS Surgeries in Leeds connect two locations with one phone system. The surgeries needed to comply with legal call recording and reduce c...osts from their old system. 3CX provided softphones, mobile clients, and automatic call recording, making staff more responsive and improving patient service. The new system made it easy to transfer calls, manage opening hours, and access call reports. The surgeries saved 18% on costs and improved patient experience by unifying their communications.
Automotive Case Studies and Success Stories with 3CX Phone System
CASE STUDY Porsche Inter Auto
Porsche Inter Auto, a leading automotive dealer group, improved customer service and reduced costs by 30% through implementing a unified communication system.
Transportation/Trucking/Railroad Case Studies and Success Stories with 3CX Phone System
CASE STUDY AirFrance Russia
AirFrance Russia saved costs and enhanced productivity by replacing their Alcatel PBX with 3CX, benefiting from remote work capabilities and Microsoft 365 integration.
AirFrance Russia saved costs and enhanced productivity by replacing their Alcatel PBX with 3CX, benefiting from remote work capabilities and Microsoft 365 integration.
Education Case Studies and Success Stories with 3CX Phone System
CASE STUDY Mayfield
Mayfield upgraded its school phone system with 3CX, enhancing remote work capabilities and integrating Microsoft 365, resulting in substantial savings.
Mayfield upgraded its school phone system with 3CX, enhancing remote work capabilities and integrating Microsoft 365, resulting in substantial savings.
Consumer Goods Case Studies and Success Stories with 3CX Phone System
CASE STUDY Wilson Sporting Goods
Wilson Sporting Goods replaced their Avaya PBX with 3CX, achieving substantial savings and enhanced productivity through integrations and remote work capabilities.
3CX Phone System helped Wilson Sporting Goods Co. replace their costly Avaya PBX. The company faced high annual maintenance fees and limited features with their old system. 3CX offered easy installat...ion, lower support costs, and flexible hardware choices. Wilson saw immediate cost savings and a short learning curve. The new system improved flexibility and plans to reduce international roaming fees with mobile clients.
Wilson Sporting Goods replaced their Avaya PBX with 3CX, achieving substantial savings and enhanced productivity through integrations and remote work capabilities.
Pharmaceuticals Case Studies and Success Stories with 3CX Phone System
CASE STUDY Alliance Healthcare
Alliance Healthcare, a pharmaceutical distributor, reduced call wait times by 50% and increased staff productivity by 20% after implementing 3CX's unified communications system.
3CX helped APOEL FC improve team communication. The football club needed a modern phone system for its mobile staff. 3CX offered unified communications, video calls, and easy management. The club sav...ed money and did not need to upgrade its internet. Staff productivity increased as employees could work remotely. APOEL FC now communicates better on and off the field.