Animal Hospital of Malmö (Regiondjursjukhuset i Malmö)
- Hospital & Health Care
- Small
Malmö, Sweden
3CX helped Animal Hospital of Malmö connect five clinics with one phone system. The hospital replaced its old MD110 system... with 3CX for easier integration, call recording, and call statistics. Staff now manage calls across all sites, improving emergency response and customer service. The switch lowered telephony costs and made administration simple. Employees can call between clinics for free, boosting productivity.
3CX helped ASSAD-HAD, a French non-profit with 960 employees, modernize its communications. The organization replaced its aging Alcatel and Ericsson... PBX with a VoIP-based 3CX system. This move cut PBX management and maintenance costs significantly in the first year. The IT team now manages the system easily and adapts it quickly to staff needs. Employees benefit from unified communications and improved mobility.
Main Military Clinical Hospital Burdenko
- Hospital & Health Care
- Large
Moscow, Russia
3CX replaced the hospital’s old PBX system. The IT team needed a scalable, flexible phone system for over 2,000 employees.... 3CX was chosen for its features, price, and easy installation. The hospital now handles up to 6,000 calls per month with 20 lines and 12 call center agents. Staff productivity improved with call switching, routing, and video conferencing. Telephony costs dropped significantly after switching to 3CX.
Raphael Hospital
- Hospital & Health Care
- Medium
Hildenborough, UK
3CX replaced Raphael Hospital’s outdated Panasonic phone system. The hospital had high costs and not enough phone extensions for its... 600 staff. 3CX was installed with zero downtime, connecting 253 IP phones and 30 lines. Monthly phone costs dropped from over £1,000 to under £300. Staff now use video conferencing and smartphone apps to communicate across all sites. Remote workers are fully integrated into the system.
Avante Care & Support
- Hospital & Health Care
- Large
Bexley, UK
3CX helped Avante Care & Support replace its old Avaya PBX system. The charity needed a phone solution that was... easy to manage and would cut costs. 3CX let them connect 14 sites, make free internal calls, and manage everything from a web console. The switch saved money and time. Avante Care & Support now has a scalable, feature-rich phone system that grows with them.
Vesper Road and Morris Lane NHS Doctors’ surgeries
- Hospital & Health Care
- Small
3CX unified communications helped Vesper Road and Morris Lane NHS surgeries in Leeds save 18% on telecom costs. The surgeries replaced... outdated phone systems with 3CX, gaining call recording, call routing, and mobile client features. Staff now transfer calls easily and manage calls better during busy times. Patients benefit from one phone number and faster service. The new system is easy to use and improved legal compliance with automatic call recording.
The Animal Hospital of Malmö
- Hospital & Health Care
- Medium
3CX replaced the old Ericsson MD110 phone system at The Animal Hospital of Malmö. The hospital needed easy integration, call... center features, and cost savings across five sites. 3CX delivered a flexible, Windows-based PBX with call recording, statistics, and advanced call center tools. The solution made administration simple and reduced costs. Connecting new clinics and managing the system is now effortless for the hospital.
Burdenko Main Military Clinical Hospital
- Hospital & Health Care
- Very Large
3CX replaced the outdated PBX at Burdenko Main Military Clinical Hospital. The hospital needed a scalable VoIP phone system for... 2,000 staff and 100+ labs. 3CX was chosen for its features, price, and easy Windows installation. The IT team set up 3CX on an HP server in under an hour. Staff now use 20 lines and 12 call center agents, with improved productivity from call routing and video conferencing.
Vesper Road and Morris Lane NHS Surgeries
- Hospital & Health Care
- Small
Leeds, UK
3CX unified communications helped Vesper Road and Morris Lane NHS surgeries in Leeds. The surgeries needed to cut costs and... meet legal call recording rules. 3CX replaced their old phone systems with a single platform. Staff now use softphones, deskphones, and mobile clients to stay connected. The surgeries saved 18% on costs and improved patient service. Patients now reach both surgeries with one number, making calls easier and faster.
Hospitality Case Studies and Customer Success Stories with 3CX Phone System
Holiday Inn Express Velizy
- Hospitality
- Large
3CX provided Holiday Inn Express Velizy with a hotel VoIP solution for their new Paris location. The hotel needed a... cost-effective, flexible phone system that was easy to deploy and use. 3CX enabled fast installation, seamless integration with PMS, and support for 111 room phones and DECT devices. Staff found the system easy to use, and the hotel saw significant cost savings compared to other vendors. The solution helped Holiday Inn focus on delivering a quality guest experience.
3CX unified communications system helped Rixos Almaty Hotel modernize its phone system. The hotel replaced an expensive, hard-to-maintain PBX with... 3CX for easier installation and advanced PMS integration. Deployment was fast, with no downtime, keeping hotel operations running smoothly. Staff productivity and mobility improved, and maintenance time dropped. The hotel now enjoys a flexible, cost-effective communications solution.
Holiday Inn Express Velizy
- Hospitality
- Very Large
Paris, France
3CX provided Holiday Inn Express Velizy with a modern hotel VoIP solution. The hotel needed a cost-effective, flexible phone system... for its new Paris location. 3CX enabled easy installation and quick staff adoption, supporting 111 rooms and multiple devices. The system delivered significant cost savings and seamless PMS integration. Staff found the phone system simple to use, helping them focus on guest service.
Alliance Healthcare
- Health, Wellness And Fitness
- Large
3CX helped Alliance Healthcare save about €90,000 per year by replacing their old Nortel PBX. The new phone system connected... over 500 employees and 700 IP phones across all offices. Employees quickly adapted, boosting productivity and mobility. 3CX made it easy to manage and connect remote branches. The solution improved communication and cut costs for this leading Italian healthcare supplier.
Avante Care & Support
- Health, Wellness And Fitness
- Medium
3CX replaced Avante Care & Support's old Avaya PBX system. The charity needed to cut costs and improve communication across... 14 locations. 3CX let them install a new IP PBX in hours, not days, with no extra license fees. They now make free calls between sites and use unified communications features. The IT team set up 3CX themselves, saving time and money.
3CX Phone System helped Optodev modernize its communications. The company switched from an old Ericsson phone system to 3CX, cutting... annual phone line costs by nearly $45,000. 3CX enabled easy management, mobile apps for remote work, and improved productivity. The transition was fast, with each phone configured in under a minute. Optodev kept its existing Cisco IP phones, making the move cost-effective and quick.
Ministry of Health of the Kyrgyz Republic
- Government Administration
- Small
Bishkek, Kyrgyzstan
3CX replaced the Ministry of Health of the Kyrgyz Republic’s old Panasonic PBX. The Ministry cut mobile call costs from... $0.10 to $0.01 per minute. Interoffice calls became free using 40 IP phones on their data network. Remote and mobile staff connected easily with softphones and web clients. Staff productivity improved with unified communications features like presence and video conferencing.
Chief Administration of the Ministry of Emergency Situations of the Russian Federation for the Krasnodar Territory
- Government Administration
- Medium
3CX Phone System helped the Chief Administration of the Ministry of Emergency Situations in the Krasnodar Territory improve disaster response. The Ministry needed... a reliable, flexible, and mobile phone system for 300 employees. 3CX enabled seamless audio conferencing, softphone and smartphone integration, and one-click web meetings. The new IP-enabled system increased employee mobility and improved internal collaboration. The Ministry saw instant improvements in communication and rapid response capabilities.
Ministry of Health (Mental Health Services)
- Government Administration
- Large
3CX enabled the Ministry of Health's Mental Health Services to deliver remote therapy during the Covid-19 lockdown. The team deployed... 3CX in just four hours using Google Cloud and a free three-year license. Therapists used 3CX apps for secure, remote counseling and group sessions without extra hardware. The solution allowed uninterrupted care for existing and new patients, expanding access to all Cypriot citizens needing mental health support. 3CX's telehealth features supported rapid, safe, and scalable remote care.
Construction Case Studies and Customer Success Stories with 3CX Phone System
Kantey & Templer
- Construction
- Medium
3CX helped Kantey & Templer cut calling costs to ZAR4,000 ($270) per month using IP telephony. The company needed a... scalable, flexible phone system to support growth and reduce costs. 3CX delivered advanced call management and made it easy to add lines and phones with no extra license fees. Kantey & Templer now plans to connect remote offices. The solution improved efficiency and supported company expansion.
3CX helped Pellicano replace an outdated PBX with a modern unified communications system. The company needed to connect employees across... multiple sites and support future growth. 3CX was chosen for its cost savings, easy management, and strong features. Deployment took just 10 hours and used existing IT infrastructure. Pellicano cut telco bills by 50% and now has a flexible, scalable phone system.
Automotive Case Studies and Customer Success Stories with 3CX Phone System
Porsche Inter Auto
- Automotive
- Large
3CX helped Porsche Inter Auto upgrade their communication system for 400 employees. The automotive leader needed a cloud PBX to... improve productivity and customer experience. 3CX delivered advanced call center features like IVR, call queues, and reporting. Employees found the system easy to use and could work from anywhere. Porsche Inter Auto saw better staff productivity and higher customer satisfaction.
3CX unified communications system helped Siberian Leasing Company upgrade its PBX. The company needed a mobile solution for staff across... remote offices. 3CX delivered increased mobility, productivity, and reliability. The new system connected remote offices and improved customer service. Siberian Leasing Company also saw major cost savings compared to their old PBX.
Education Case Studies and Customer Success Stories with 3CX Phone System
West Hatch High School
- Education
- Medium
3CX helped West Hatch High School upgrade from an outdated Lync 2010 phone system. The school needed a modern, affordable... phone solution with easy management. 3CX delivered more features at no extra cost and enabled fast deployment with zero disruption. The new system supports 145 staff and 1,300 students. The school now enjoys reliable, feature-rich communications.
3CX helped Mayfield School replace their old phone system in just one month. The school needed a reliable, scalable, and... affordable solution for 80+ users across two sites. 3CX delivered a future-proof phone system that reduced costs and improved functionality. Staff quickly adapted to the new features with no learning curve. The school used their existing devices, saving even more money.
Consumer Goods Case Studies and Customer Success Stories with 3CX Phone System
Wilson Sporting Goods Co.
- Consumer Goods
- Large
3CX Phone System helped Wilson Sporting Goods Co. cut annual phone system costs from $80,000 and gain more flexibility. The... company replaced its Avaya PBX with 3CX for easier management and open platform benefits. Wilson deployed 350 IP phones and integrated preferred gateways. Staff saw a short learning curve and improved productivity. The company plans to use 3CXPhone clients to reduce roaming fees and connect remote offices.
Wilson Sporting Goods Co.
- Consumer Goods
- Large
Chicago, USA
Wilson Sporting Goods Co. replaced its costly Avaya PBX with 3CX Phone System. The company saved a significant amount on... software and hardware maintenance. 3CX offered an open platform, easy installation, and flexible licensing. Staff quickly adapted to the new system, reducing downtime. Wilson now enjoys improved flexibility and plans to cut roaming fees with mobile clients.
Sports Case Studies and Customer Success Stories with 3CX Phone System
APOEL FC
- Sports
- Small
3CX unified communications helped APOEL FC cut phone system costs and boost team mobility. The football club needed video calls... and remote access for 35 staff. 3CX delivered easy video conferencing and remote extensions, with no need for internet upgrades. Staff productivity increased as employees could work from anywhere. APOEL FC now enjoys better team communication and higher satisfaction.
APOEL FC upgraded its phone system to 3CX to improve team mobility and reduce costs. The club needed video calls... and better remote communication for its 35 staff. 3CX delivered unified communications features and easy video conferencing. Staff can now work from anywhere and stay connected. Productivity increased and customer satisfaction improved. The club saved on maintenance and avoided costly upgrades.
Banking Case Studies and Customer Success Stories with 3CX Phone System
Rigensis Bank
- Banking
3CX Phone System helped Rigensis Bank improve customer service and efficiency. The bank needed a modern, flexible, and cost-effective PBX... with advanced call center features. Competing solutions like Cisco, Avaya, and Asterisk were too expensive or hard to manage. 3CX was easy to deploy on Windows, required no extra training, and included all needed features. The installation was fast, with 45 IP phones and a 30 line SIP trunk, and caused no disruption to daily operations.
Oil & Energy Case Studies and Customer Success Stories with 3CX Phone System
Caribbean Gas
- Oil & Energy
- Medium
3CX replaced Caribbean Gas's outdated PBX system, solving major call quality and provisioning issues. The 3CX solution integrated with 135... IP phones, 8 conference phones, and 10 Flow SIP lines. Caribbean Gas saw significant cost savings and improved reliability. Staff productivity and mobility increased, and employees quickly adapted to the new system. The open standards platform allowed easy deployment and device choice.
Medical Devices Case Studies and Customer Success Stories with 3CX Phone System
Optodev
- Medical Devices
- Large
Manila, Philippines
3CX helped Optodev modernize its phone system. The company switched from an old Ericsson PBX to 3CX, saving nearly $45,000... a year on phone line leasing. Employees now use mobile apps to make and receive calls from anywhere, boosting productivity and mobility. 3CX integrated with existing Cisco phones, making the move cost-effective. Optodev can now manage its phone system internally, with no need for outside support.
Human Resources Case Studies and Customer Success Stories with 3CX Phone System
Trenkwalder S.r.l.
- Human Resources
- Medium
3CX Phone System helped Trenkwalder S. r.l. improve staff mobility and productivity. The company replaced its Asterisk PBX to gain...CRM integration and better call management. 3CX integrated with their existing IT setup, requiring only a single virtual machine. The new system cut acquisition, installation, and maintenance costs. Employees can now work from anywhere using a softphone client.
AirFrance Russia
- Transportation/Trucking/Railroad
- Medium
3CX PRO Edition helped AirFrance Russia cut phone expenses by replacing their costly Alcatel PBX. The airline needed lower costs,... better mobility, and easy management for over 100 employees across multiple countries. 3CX enabled free interoffice calls, simple call routing, and fast integration with existing hardware. The solution improved remote work and reduced international call costs. AirFrance Russia now enjoys modern telecom features and lower investment costs.
Consumer Electronics Case Studies and Customer Success Stories with 3CX Phone System
Chip 1 Exchange
- Consumer Electronics
- Medium
3CX IP PBX helped Chip 1 Exchange cut telephony costs by 50%. The company needed a modern phone system for... global operations. 3CX partner EURONET delivered a solution that improved productivity, call handling, and mobility. The switch from Avaya and Siemens to 3CX was fast, with no employee training needed. Chip 1 Exchange now enjoys reliable, user-friendly communications.
RBC Group
- Information Technology And Services
- Large
3CX helped RBC Group, Australia's largest technology integrator, move from Cisco Call Manager to a modern PBX. RBC Group needed... to support remote work and unify communications across many locations. 3CX provided desktop and mobile apps, making access easy for staff anywhere. Call center features like call queues and reporting improved customer service. RBC Group got a top communications system at a lower cost than competitors.
Manufacturing Case Studies and Customer Success Stories with 3CX Phone System
Optodev
- Manufacturing
- Medium
3CX Phone System helped Optodev, a Philippine ophthalmic lens manufacturer, improve communication. Employees now make and receive office calls from... anywhere using 3CXPhone for Android and iPhone. Optodev kept its existing Cisco phones, making the switch cost-effective and fast. The system is user friendly and lets staff manage calls internally. Optodev saw immediate benefits in remote work and daily operations.
Pharmaceuticals Case Studies and Customer Success Stories with 3CX Phone System
Alliance Healthcare
- Pharmaceuticals
- Large
Lavagna, Italy
3CX helped Alliance Healthcare upgrade their communications system. The company replaced an old Nortel PBX with 3CX, connecting over 500... employees and 26 depots. Employees quickly adapted, using 700 IP phones and 200 softphones. The new system improved productivity, mobility, and remote branch connectivity. Alliance Healthcare now saves about €90,000 per year on communications costs.
Other Industry Case Studies and Success Stories with 3CX Phone System
Objetrama
- Services
3CX helped Objetrama cut annual phone system costs from €15,000 by switching to a 3CX 64 simultaneous call license. Objetrama needed a... flexible, easy-to-manage phone system with strong queue management. 3CX offered on-premise deployment using existing servers, saving money and resources. Employees adapted quickly, gaining more autonomy and flexibility. 3CX delivered a reliable, complete communications solution for Objetrama.
