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Zurple vs Zendesk Sunshine: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zurple vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 1223 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zurple and Zendesk Sunshine

Zurple, Zendesk Sunshine, CINC, Follow Up Boss, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zurple covers Engagement Management with E-Mail, Generation Of New Leads, Lead Nurturing, Lead Engagement with E-Mail, etc.

Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

"Zurple has been great for my business. I started with Zurple to start my real estate career off on the right foot and haven’t looked back since. Definitely a worthwhile investment if you are a pro-active agent. " - Shawn C., Texas

"It's been amazing working with the documentation and the community, who are as excited as I am about building customised things for their agents. " - Cameron Dunn

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zurple

Focus area

Zurple is better than Zendesk Sunshine for

Software Failure Risk

  • medium

logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

About

Client Generation Software for Real Estate Agents

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Age

2007

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

48

29

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


generation of new leads




conversion management


communication management

sending & publishing communications





lead qualification

lead qualification: behavioural



sales document management

contract management




follower management


contact list management


training & onboarding




content management


social media management


workflow management



helpdesk management


relationship management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Increase sales & revenue

  • Scale best practices

  • Improve visibility

  • See 5 more
  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more
  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting