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Compare Zoho CRM Plus vs Free CRM

Failure Risk Guidance Security Report ?

Failure Risk for Zoho CRM Plus medium Failure Risk for Free CRM medium
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Comparison Summary

For Zoho CRM Plus vs Free CRM comparison, Our AI algorithm looked at 1033 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zoho CRM Plus and Free CRM to solve their respective business needs.

Pros and cons of Zoho CRM Plus and Free CRM

Zoho CRM Plus is more suited to businesses that require Engagement Management with Social Media and Social Media Management with Social Media where as Free CRM is focused towards Social Media Management with Social Media and Conversion Management with Social Media .

logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Free CRM for

Software Failure Risk

  • medium

logo Free CRM

Focus area

Software Failure Risk

  • medium

About

Zoho CRM Plus | The customer experience platform across every channel

Free CRM #1 cloud software for any business large or small

Age

1996

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

25

Total Goals
(we found evidences for)

6

3

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (104)

Read Reviews (7)

engaging and following up

Read Reviews (63)

Read Reviews (7)

social media management

Read Reviews (39)

Read Reviews (11)

engaging on social media

Read Reviews (25)

Read Reviews (0)

managing social media account

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (30)

Read Reviews (2)

helpdesk management

Read Reviews (19)

Read Reviews (4)

collaboration

Read Reviews (17)

Read Reviews (0)

customer feedback management

Read Reviews (15)

Read Reviews (1)

lifetime value management

Read Reviews (14)

Read Reviews (0)

conversion management

Read Reviews (10)

Read Reviews (8)

competitive intelligence

Read Reviews (10)

Read Reviews (0)

campaign management

Read Reviews (10)

Read Reviews (1)

workflow management

Read Reviews (8)

Read Reviews (0)

contact list management

Read Reviews (8)

Read Reviews (1)

knowledge management

Read Reviews (7)

Read Reviews (1)

training & onboarding

Read Reviews (7)

Read Reviews (0)

pipeline management

Read Reviews (5)

Read Reviews (2)

communication management

Read Reviews (5)

Read Reviews (0)

sending & publishing communications

Read Reviews (3)

Read Reviews (0)

promotion management

Read Reviews (4)

Read Reviews (0)

discount management

Read Reviews (4)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (1)

relationship management

Read Reviews (1)

Read Reviews (2)

opportunity management

Read Reviews (0)

Read Reviews (5)

personalized marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

Top Channels

Channels Used

  • e-mail

  • social media

  • mobile

  • phone calls

  • See 1 more

  • e-mail

  • social media

  • mobile

  • phone calls

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting