Comparison Summary
This comparison report of YesInsights vs. Luciq (formerly Instabug) is based on a specific set of business needs and context. The comparison uses 3855 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing YesInsights and Luciq (formerly Instabug)
YesInsights, and Luciq (formerly Instabug) belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
Luciq (formerly Instabug) focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
"Our customers gave us 4x more feedback when we switched to YesInsights surveys! " - Ada Yim
"If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time. " - Mohammad Hariri
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Luciq (formerly Instabug)
Focus area
Luciq (formerly Instabug) is better than YesInsights for
Software Failure Risk
About
Customer feedback tool to get actionable feedback to improve the business and experience
Agentic AI for Mobile Observability & Experience
Financials
NA
PRIVATE
Business Need
Total Processes
(we found evidences for)
12
45
Total Goals
(we found evidences for)
3
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
Top Channels
Channels Used
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mobile
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chat
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user generated content
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blogs
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social media
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mobile app
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video
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e-mail
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offline
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promotions
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point of sale
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Facebook
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trade shows
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Slack
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Twitter
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Instagram
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LinkedIn
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phone calls
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website
- See 16 more
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mobile
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chat
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user generated content
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blogs
-
social media
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mobile app
-
video
-
e-mail
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offline
-
promotions
-
point of sale
-
Facebook
-
trade shows
-
Slack
-
Twitter
-
Instagram
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LinkedIn
-
phone calls
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website
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
