cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

workbooks.com vs X2CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for workbooks.com low Failure Risk for X2CRM medium
Know More

Comparison Summary

This comparison report of workbooks.com vs. X2CRM is based on a specific set of business needs and context. The comparison uses 4792 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing workbooks.com and X2CRM

workbooks.com, Maximizer CRM, Suitecrm, etc., belong to a category of solutions that help CRM, whereas X2CRM belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

workbooks.com covers Sales Document Management, Engagement Management, Lead Tracking, Contact List Management, etc.

X2CRM focuses on Workflow Management, Engagement Management, Sales Document Management with E-Mail, Contact List Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo workbooks.com

Focus area

workbooks.com is better than X2CRM for

Software Failure Risk

  • low

logo X2CRM

Focus area

Software Failure Risk

  • medium

About

Workbooks | A platform to manage your business, designed and priced for the mid-market

X2CRM - ONE PLATFORM,UNIFIED MODULES, COMPLETE CONTROL.

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

79

42

Total Goals
(we found evidences for)

16

7

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (123)

Read Reviews (14)

proposal & quote management

Read Reviews (80)

Read Reviews (14)

contract management

Read Reviews (42)

Read Reviews (0)

engagement management

Read Reviews (101)

Read Reviews (22)

engaging and following up

Read Reviews (75)

Read Reviews (8)

contact list management

Read Reviews (72)

Read Reviews (9)

contacts history

Read Reviews (18)

Read Reviews (1)

tracking contacts

Read Reviews (4)

Read Reviews (2)

lead tracking

Read Reviews (65)

Read Reviews (8)

campaign management

Read Reviews (59)

Read Reviews (8)

campaign monitoring

Read Reviews (5)

Read Reviews (3)

campaign analytics

Read Reviews (4)

Read Reviews (1)

workflow management

Read Reviews (50)

Read Reviews (25)

helpdesk management

Read Reviews (49)

Read Reviews (0)

generation of new leads

Read Reviews (39)

Read Reviews (3)

communication management

Read Reviews (38)

Read Reviews (6)

sending & publishing communications

Read Reviews (29)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (6)

Read Reviews (1)

training & onboarding

Read Reviews (29)

Read Reviews (0)

pipeline management

Read Reviews (28)

Read Reviews (0)

relationship management

Read Reviews (26)

Read Reviews (3)

conversion management

Read Reviews (22)

Read Reviews (1)

trade show marketing

Read Reviews (19)

Read Reviews (0)

opportunity management

Read Reviews (19)

Read Reviews (0)

sales call management

Read Reviews (17)

Read Reviews (0)

customer feedback management

Read Reviews (16)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (8)

Read Reviews (1)

measuring net promoter score

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (16)

Read Reviews (0)

billing and invoice management

Read Reviews (14)

Read Reviews (1)

customer case management

Read Reviews (14)

Read Reviews (1)

knowledge management

Read Reviews (12)

Read Reviews (3)

performance management

Read Reviews (12)

Read Reviews (2)

account management

Read Reviews (7)

Read Reviews (1)

competitive intelligence

Read Reviews (5)

Read Reviews (0)

loyalty management

Read Reviews (4)

Read Reviews (1)

identify target customers

Read Reviews (2)

Read Reviews (0)

customise loyalty program

Read Reviews (2)

Read Reviews (1)

sales review & feedback

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (3)

Read Reviews (0)

segmentation and targeting

Read Reviews (3)

Read Reviews (0)

follower management

Read Reviews (3)

Read Reviews (1)

rating and review management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Improve stakeholder relations

  • Improve consistency

  • Improve visibility

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Launch new products

  • Improve digital and social presence

  • See 13 more

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve digital and social presence

  • Grow market share

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • offline

  • on premises

  • phone calls

  • newsletter

  • social media

  • mobile

  • chat

  • website

  • See 6 more

  • e-mail

  • offline

  • on premises

  • phone calls

  • newsletter

  • social media

  • mobile

  • chat

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting