cuspera logo CUSPERA

WebTitan vs RaveCapture (formerly TrustSpot): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of WebTitan vs. RaveCapture (formerly TrustSpot) is based on a specific set of business needs and context. The comparison uses 1592 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing WebTitan and RaveCapture (formerly TrustSpot)

WebTitan, and RaveCapture (formerly TrustSpot) belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

WebTitan covers Helpdesk Management with Website, Training & Onboarding with Website, Content Management, Communication Management with E-Mail, etc.

RaveCapture (formerly TrustSpot) focuses on Rating And Review Management with Social Media, Customer Feedback Management with Promotions, Social Media Management with Social Media, Engagement Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo WebTitan

Focus area

Software Failure Risk

  • medium

logo RaveCapture (formerly TrustSpot)

Focus area

RaveCapture (formerly TrustSpot) is better than WebTitan for

Software Failure Risk

  • medium

About

WebTitan DNS Web Filter Built for Business, MSP's and ...

Turn Ordinary Customers into Raving Fans

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

31

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


content management


communication management

sending & publishing communications

tracking & monitoring communications




generation of new leads



engagement management

engaging and following up


lifetime value management


social media management


sales document management

proposal & quote management


rating and review management


measuring net promoter score


measuring customer satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program


loyalty management

customise loyalty program


community building



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more
  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting