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Webex Events (formerly Socio) vs Zoho Backstage: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Webex Events (formerly Socio) vs. Zoho Backstage is based on a specific set of business needs and context. The comparison uses 3117 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Webex Events (formerly Socio) and Zoho Backstage

Webex Events (formerly Socio), Zoho Backstage, RingCentral Events (Formerly Hopin), SpotMe, etc., belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Webex Events (formerly Socio) covers Engagement Management with Games, Event Management, Communication Management with Games, Trade Show Marketing with Offline, etc.

Zoho Backstage focuses on Event Management with Offline, Engagement Management with Mobile, Trade Show Marketing with Offline, Collaboration with E-Mail, etc.

"We exceeded last year’s revenue...In the end, all things considered, it was a six-figure virtual event for us. " - Rejuv

"Zoho Backstage is user-friendly and helps us grow the digital presence of our events at scale. Their customer support is also great. Whenever we have an issue or don't quite understand a functional aspect of the program, the team is always on hand t...o offer advice and support. They are friendly and, most importantly, know how to help us get the best out of the software. " - Joseph Oakley

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Webex Events (formerly Socio)

Focus area

Webex Events (formerly Socio) is better than Zoho Backstage for

Software Failure Risk

  • low

logo Zoho Backstage

Focus area

Software Failure Risk

  • medium

About

Event management software to drive better results for virtual, in-person, and hybrid events.

Online Event Management Software | Zoho Backstage

Age

1984

1996

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

28

Total Goals
(we found evidences for)

11

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications


trade show marketing


social media management

engaging on social media

scheduling post to social media

social media analytics

managing social media account


content management

content publishing





training & onboarding


helpdesk management




customer feedback management

measuring net promoter score


sales call management

meeting management


generation of new leads


community marketing


knowledge management



sales document management


community building


products & pricelist management



rating and review management


promotion management


social media marketing


Top Goals

Goals Achieved

  • Improve ROI

  • Build brand awareness

  • Increase sales & revenue

  • Launch new products

  • Establish thought leadership

  • Scale best practices

  • Enhance customer relationships

  • Improve brand engagement

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • See 8 more
  • Launch new products

  • Improve digital and social presence

  • Enhance customer relationships

Top Channels

Channels Used

  • promotions

  • website

  • offline

  • mobile

  • social media

  • trade shows

  • events

  • e-mail

  • mobile app

  • display advertisement

  • user generated content

  • blogs

  • video

  • LinkedIn

  • phone calls

  • chat

  • See 13 more
  • promotions

  • website

  • offline

  • mobile

  • social media

  • trade shows

  • events

  • e-mail

  • mobile app

  • display advertisement

  • user generated content

  • blogs

  • video

  • LinkedIn

  • phone calls

  • chat

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting