Comparison Summary
This comparison report of Voiptime Cloud vs. MaTelSo is based on a specific set of business needs and context. The comparison uses 1301 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Voiptime Cloud and MaTelSo
Voiptime Cloud, ReadyMode (Formerly XenCALL), Sales Sling, etc., belong to a category of solutions that help Auto Dialer, whereas MaTelSo belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Voiptime Cloud covers Sales Call Management with Phone Calls, Lead Management with Phone Calls, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, etc.
MaTelSo focuses on Communication Management with Phone Calls, Advertisement with Display Advertisement, Contact List Management with Phone Calls, Campaign Management with Phone Calls, etc.
"I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and make calls. This is a cloud solution, easy to log in, with excellent call quality. We... record all conversations and are able to download them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, and lead source features help to work with leads more effectively. We definitely recommend this to businesses looking for a system to manage leads and to make online calls. " - Martin W
"Thanks to the solution provided by matelso, we've moved our call tracking up to a new level. This has allowed us to reproduce an optional lead assignment for each channel! " - Julian H ner
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Leading marketing tool for evaluating telephone calls
Age
2009
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
43
17
Total Goals
(we found evidences for)
5
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve efficiency
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Launch new products
- See 2 more
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Improve efficiency
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Grow market share
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Improve visibility
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Improve digital and social presence
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Improve ROI
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Acquire customers
- See 3 more
Top Channels
Channels Used
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phone calls
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display advertisement
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Doubleclick
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social media
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Facebook
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mobile
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offline
- See 4 more
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phone calls
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display advertisement
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Doubleclick
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social media
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Facebook
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mobile
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offline
- See 4 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Popular in Industry
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Marketing And Advertising (30.0%)
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Information Technology And Services (15.0%)
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Telecommunications (15.0%)
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Construction (100.0%)
Popular in Segments
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SMB and MidMarket (91.0%)
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Enterprise (9.0%)
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SMB and MidMarket (0.0%)
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Enterprise (0.0%)