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Compare TrackMaven vs Capterra

Comparison Summary

For TrackMaven vs Capterra comparison, Our AI algorithm looked at 4468 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using TrackMaven and Capterra to solve their respective business needs.

Pros and cons of TrackMaven and Capterra

TrackMaven is more suited to businesses that require Social Media Management with Social Media and Content Management with Social Media where as Capterra is focused towards Rating And Review Management with Review Sites and Loyalty Management .

Both TrackMaven and Capterra are Marketing Data Intelligence software, peers recommend TrackMaven for communication management and searching for content where as Capterra is more known for loyalty management and relationship management .

logo TrackMaven

Focus area

TrackMaven is better than Capterra for

Software Failure Risk

  • medium

logo Capterra

Focus area

Capterra is better than TrackMaven for

Software Failure Risk

  • medium

About

TrackMaven | Marketing Analytics Software helps marketers prove ROI and improve results on 18 integrated digital and social channels

Advanced Analytics Software | SAS

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

61

121

Total Goals
(we found evidences for)

11

18

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media

managing social media account


searching for content

content publishing



engagement management

engaging and following up


competitive intelligence


communication management

sending & publishing communications

tracking & monitoring communications


campaign management

campaign analytics

campaign monitoring


social media marketing






influencer marketing


training & onboarding


helpdesk management



business development



generation of new leads


performance management



trade show marketing


sales document management

contract management

proposal & quote management



conversion management


workflow management



contact list management


lead qualification

lead qualification: technographic




account management


lifetime value management




rating and review management


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


relationship management


products & pricelist management




knowledge management


sales call management



billing and invoice management


category management


membership management


sales review & feedback




calendar management


referral management


segmentation and targeting




subscription management


pipeline management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Enhance customer relationships

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Improve stakeholder relations

  • Improve brand engagement

  • Manage risk

  • Establish thought leadership

  • Improve internal communications

  • Reduce bounce

  • Improve navigation

  • See 15 more

Top Channels

Channels Used

  • social media

  • website

  • e-mail

  • phone calls

  • review sites

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • point of sale

  • Facebook

  • G2crowd

  • promotions

  • LinkedIn

  • Facebook page

  • chat

  • Twitter

  • on premises

  • print media

  • magazine

  • mobile app

  • Slack

  • text SMS

  • omnichannel

  • Amazon

  • Yelp

  • Instagram

  • Youtube

  • events

  • trade shows

  • newsletter

  • Glassdoor

  • See 30 more
  • social media

  • website

  • e-mail

  • phone calls

  • review sites

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • point of sale

  • Facebook

  • G2crowd

  • promotions

  • LinkedIn

  • Facebook page

  • chat

  • Twitter

  • on premises

  • print media

  • magazine

  • mobile app

  • Slack

  • text SMS

  • omnichannel

  • Amazon

  • Yelp

  • Instagram

  • Youtube

  • events

  • trade shows

  • newsletter

  • Glassdoor

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting