Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Acquire customers
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Increase sales & revenue
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Manage risk
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Grow market share
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Enter new markets internationally or locally
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Improve brand engagement
- See 8 more
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Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Improve ROI
-
Improve efficiency
-
Scale best practices
-
Grow market share
-
Manage risk
-
Improve stakeholder relations
-
Enter new markets internationally or locally
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Build brand awareness
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Improve visibility
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Launch new products
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Establish thought leadership
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Increase customer life time value
- See 12 more
Top Channels
Channels Used
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social media
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mobile
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Twitter
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Facebook
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phone calls
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review sites
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Amazon
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offline
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on premises
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user generated content
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blogs
-
website
-
video
-
promotions
-
e-mail
-
mass media
-
point of sale
- See 14 more
-
social media
-
mobile
-
Twitter
-
Facebook
-
phone calls
-
review sites
-
Amazon
-
offline
-
on premises
-
user generated content
-
blogs
-
website
-
video
-
promotions
-
e-mail
-
mass media
-
point of sale
- See 14 more
