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Compare TASKE Contact vs Dialpad Ai Contact Center

Comparison Summary

For TASKE Contact vs Dialpad Ai Contact Center comparison, Our AI algorithm looked at 2041 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using TASKE Contact and Dialpad Ai Contact Center to solve their respective business needs.

Pros and cons of TASKE Contact and Dialpad Ai Contact Center

TASKE Contact is more suited to businesses that require Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls where as Dialpad Ai Contact Center is focused towards Sales Call Management with Phone Calls and Helpdesk Management with Phone Calls .

Both TASKE Contact and Dialpad Ai Contact Center are Contact Center Software software, peers recommend TASKE Contact for helpdesk management where as Dialpad Ai Contact Center is more known for call transcription and conference call management .

logo TASKE Contact

Focus area

TASKE Contact is better than Dialpad Ai Contact Center for

Software Failure Risk

  • medium

logo Dialpad Ai Contact Center

Focus area

Dialpad Ai Contact Center is better than TASKE Contact for

Software Failure Risk

  • medium

About

Contact Center Call Management Software | Contact ... - TASKE

Customer service software with AI-enabled real-time assist, sentiment analysis, and more.

Age

2011

Financials

PRIVATE

SERIES F

Business Need

Total Processes
(we found evidences for)

25

37

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction



sales call management


engagement management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management



sales document management

proposal & quote management

contract management



customer feedback management

measuring customer satisfaction




conference call management



Scheduling & dispatching


workflow management


rating and review management


training & onboarding


social media analytics


social media management

social media analytics



Top Goals

Goals Achieved

  • Improve efficiency

  • Enhance customer relationships

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve stakeholder relations

  • Improve visibility

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • e-mail

  • mobile

  • text SMS

  • video

  • chat

  • mobile app

  • social media

  • Facebook

  • on premises

  • website

  • LinkedIn

  • See 12 more
  • phone calls

  • offline

  • events

  • trade shows

  • e-mail

  • mobile

  • text SMS

  • video

  • chat

  • mobile app

  • social media

  • Facebook

  • on premises

  • website

  • LinkedIn

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting