TASKE Contact Overview

This is a summary of the comprehensive capabilities and benefits of TASKE Contact based on over 541 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

TASKE Contact, CallTools, VICIdial, VCC Live®, Call Logic, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if TASKE Contact is right for your needs? Our Cuspera AI engine can evaluate how TASKE Contact fits your specific business needs, industry, and context. Get your personalized assessment report today.

TASKE Contact supports business activities such as:

  • Helpdesk Management
  • Call Recording
  • Engagement Management
  • Tracking & Monitoring Communications
  • Call Searching

TASKE Contact can help you with many business goals, such as Improve Efficiency, Enhance Customer Relationships, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls for these needs. As a solution, TASKE Contact's capabilities include Recording, and Dashboard.

TASKE Contact Information Technology and Services Vertical is its biggest customer base.

Reviews

"...TASKE call center reporting software provides up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on all inbound, outbound and extension-to-extension call activity as well as a call search tool with cradle-to-grave views of every call in your system...." Request A Quote for Call Center Software Solutions

Cuspera Reviews

8 buyers and buying teams have used Cuspera to assess how well TASKE Contact solved their Contact Center Software needs. Cuspera uses 541 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities peers achieved using TASKE Contact.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Call Recording , Engagement Management , as the business use cases that they have been most satisfied while using TASKE Contact.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

4.95/5 ★

Read Reviews (124)

"...TASKE call center reporting software provides up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on all inbound, outbound and extension-to-extension call activity as well as a call search tool with cradle-to-grave views of every call in your system...." Request A Quote for Call Center Software Solutions
Call Recording with Phone Calls

4.79/5 ★

Read Reviews (33)

"...It is the software user's responsibility to ensure all required consent is obtained prior to recording a call. ..." Call Recording Software for Avaya Telephone Systems
Engagement Management with Phone Calls

4.65/5 ★

Read Reviews (16)

"...For over 25 years call centers have used to TASKE to optimize customer interactions, drive operational efficiency, facilitate innovation and curb customer frustration...." Call Recording Software for Avaya Telephone Systems
PEER EXPERIENCES
Helpdesk Management with Phone Calls

4.95/5 ★

Read Reviews (124)

"...TASKE call center reporting software provides up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on all inbound, outbound and extension-to-extension call activity as well as a call search tool with cradle-to-grave views of every call in your system...." Request A Quote for Call Center Software Solutions
Call Recording with Phone Calls

4.79/5 ★

Read Reviews (33)

"...It is the software user's responsibility to ensure all required consent is obtained prior to recording a call. ..." Call Recording Software for Avaya Telephone Systems
Engagement Management with Phone Calls

4.65/5 ★

Read Reviews (16)

"...For over 25 years call centers have used to TASKE to optimize customer interactions, drive operational efficiency, facilitate innovation and curb customer frustration...." Call Recording Software for Avaya Telephone Systems

15+ more Business Use Cases

Our AI advisor, Wyz, harnessed 541 insights from peers and experts to help you assess how these TASKE Contact use cases fit your Contact Center Software needs.

Frequently Asked Questions(FAQ)

for TASKE Contact

What is TASKE Contact used for?

TASKE Contact is a Contact Center Software mainly used by its customers to Improve Efficiency and Enhance Customer Relationships by Helpdesk Management, Call Recording and Engagement Management .

What are the top features of TASKE Contact?

Recording, Dashboard are some of the top features of TASKE Contact.

Who uses TASKE Contact?

TASKE Contact is used by Information Technology And Services, Financial Services and Medical Devices among other industries.

What are TASKE Contact alternatives?

CallTools, VICIdial, VCC Live® and Call Logic are popular alternatives for TASKE Contact.

Where is TASKE Contact located?

TASKE Contact is headquartered at 2685 Queensview Drive, Suite 200, Ottawa, Ontario K2B 8K2, CA.

Popular Business Setting

for TASKE Contact

Top Industries

  • Information Technology and Services
  • Financial Services
  • Medical Devices

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Peers used TASKE Contact to Improve efficiency and Enhance customer relationships

Peer and Expert Opinion on Features

for TASKE Contact

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.59/5 ★

Read Reviews (36)
Dashboard

3.88/5 ★

Read Reviews (17)
FEATURES RATINGS AND REVIEWS
Recording

4.59/5 ★

Read Reviews (36)
Dashboard

3.88/5 ★

Read Reviews (17)

IT and Other Capabilities

for TASKE Contact

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.41/5 ★

Read Reviews (114)
Data Export

4.41/5 ★

Read Reviews (44)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.41/5 ★

Read Reviews (114)
Data Export

4.41/5 ★

Read Reviews (44)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.12/5 ★

Read Reviews (23)
Phone Support

4.00/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.12/5 ★

Read Reviews (23)
Phone Support

4.00/5 ★

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.56/5 ★

Read Reviews (24)
Custom Reports

4.30/5 ★

Read Reviews (115)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.56/5 ★

Read Reviews (24)
Custom Reports

4.30/5 ★

Read Reviews (115)

Software Failure Risk Guidance

?

for TASKE Contact

Overall Risk Meter

Low Medium High

Top Failure Risks for TASKE Contact

Vendor Profile Details

Company Name

TASKE Technology

Company Website

https://www.taske.com/

HQ Location

2685 Queensview Drive, Suite 200, Ottawa, Ontario K2B 8K2, CA

Employees

11-50

Social

Financials

PRIVATE