TASKE Contact Overview
This is a summary of the comprehensive capabilities and benefits of TASKE Contact based on over 541 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
TASKE Contact, CallTools, VICIdial, VCC Live®, Call Logic, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if TASKE Contact is right for your needs? Our Cuspera AI engine can evaluate how TASKE Contact fits your specific business needs, industry, and context. Get your personalized assessment report today.
TASKE Contact supports business activities such as:
- Helpdesk Management
- Call Recording
- Engagement Management
- Tracking & Monitoring Communications
- Call Searching
TASKE Contact can help you with many business goals, such as Improve Efficiency, Enhance Customer Relationships, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls for these needs. As a solution, TASKE Contact's capabilities include Recording, and Dashboard.
TASKE Contact Information Technology and Services Vertical is its biggest customer base.
Reviews
"...TASKE call center reporting software provides up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on all inbound, outbound and extension-to-extension call activity as well as a call search tool with cradle-to-grave views of every call in your system...." Request A Quote for Call Center Software Solutions
Cuspera Reviews
8 buyers and buying teams have used Cuspera to assess how well TASKE Contact solved their Contact Center Software needs. Cuspera uses 541 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Improve Efficiency and Enhance Customer Relationships are the most popular business priorities peers achieved using TASKE Contact.
Use Cases
Peers recommend Helpdesk Management , Call Recording , Engagement Management , as the business use cases that they have been most satisfied while using TASKE Contact.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Helpdesk Management with Phone Calls |
4.95/5 ★ |
"...TASKE call center reporting software provides up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on all inbound, outbound and extension-to-extension call activity as well as a call search tool with cradle-to-grave views of every call in your system...." Request A Quote for Call Center Software Solutions |
Call Recording with Phone Calls |
4.79/5 ★ |
"...It is the software user's responsibility to ensure all required consent is obtained prior to recording a call. ..." Call Recording Software for Avaya Telephone Systems |
Engagement Management with Phone Calls |
4.65/5 ★ |
"...For over 25 years call centers have used to TASKE to optimize customer interactions, drive operational efficiency, facilitate innovation and curb customer frustration...." Call Recording Software for Avaya Telephone Systems |
PEER EXPERIENCES | |
---|---|
Helpdesk Management with Phone Calls |
4.95/5 ★ |
"...TASKE call center reporting software provides up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on all inbound, outbound and extension-to-extension call activity as well as a call search tool with cradle-to-grave views of every call in your system...." Request A Quote for Call Center Software Solutions |
|
Call Recording with Phone Calls |
4.79/5 ★ |
"...It is the software user's responsibility to ensure all required consent is obtained prior to recording a call. ..." Call Recording Software for Avaya Telephone Systems |
|
Engagement Management with Phone Calls |
4.65/5 ★ |
"...For over 25 years call centers have used to TASKE to optimize customer interactions, drive operational efficiency, facilitate innovation and curb customer frustration...." Call Recording Software for Avaya Telephone Systems |
15+ more Business Use Cases
Our AI advisor, Wyz, harnessed 541 insights from peers and experts to help you assess how these TASKE Contact use cases fit your Contact Center Software needs.
Frequently Asked Questions(FAQ)
for TASKE Contact
What is TASKE Contact used for?
What are the top features of TASKE Contact?
Who uses TASKE Contact?
What are TASKE Contact alternatives?
Where is TASKE Contact located?
Popular Business Setting
for TASKE Contact
Top Industries
- Information Technology and Services
- Financial Services
- Medical Devices
Popular in
- Small Business
- Enterprise
- Large Enterprise
TASKE Contact Alternatives
Peer and Expert Opinion on Features
for TASKE Contact
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (36) |
Dashboard | Read Reviews (17) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (36) |
Dashboard | Read Reviews (17) |
IT and Other Capabilities
for TASKE Contact
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (114) |
Data Export | Read Reviews (44) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (114) |
Data Export | Read Reviews (44) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (23) |
Phone Support | Read Reviews (6) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (23) |
Phone Support | Read Reviews (6) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (24) |
Custom Reports | Read Reviews (115) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (24) |
Custom Reports | Read Reviews (115) |
Software Failure Risk Guidance
?for TASKE Contact
Overall Risk Meter
Top Failure Risks for TASKE Contact
Vendor Profile Details
Company Name
TASKE Technology
Company Website
https://www.taske.com/HQ Location
2685 Queensview Drive, Suite 200, Ottawa, Ontario K2B 8K2, CA
Employees
11-50
Social
Financials
PRIVATE