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Compare Suitecrm vs WORKetc

Failure Risk Guidance Security Report ?

Failure Risk for Suitecrm medium Failure Risk for WORKetc low
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Comparison Summary

For Suitecrm vs WORKetc comparison, Our AI algorithm looked at 3378 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Suitecrm and WORKetc to solve their respective business needs.

Pros and cons of Suitecrm and WORKetc

Suitecrm is more suited to businesses that require Engagement Management and Sales Document Management with Mobile where as WORKetc is focused towards Sales Document Management with Website and Contact List Management with Phone Calls .

Both Suitecrm and WORKetc are CRM software, peers recommend Suitecrm for sales document management and proposal & quote management where as WORKetc is more known for helpdesk management .

logo Suitecrm

Focus area

Suitecrm is better than WORKetc for

Software Failure Risk

  • medium

logo WORKetc

Focus area

WORKetc is better than Suitecrm for

Software Failure Risk

  • low

About

Opensource CRM for businesses

Business Management Software, Web based CRM, Project Management and Collaboration.

Age

2006

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

59

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (87)

Read Reviews (40)

engaging and following up

Read Reviews (47)

Read Reviews (31)

sales document management

Read Reviews (44)

Read Reviews (77)

proposal & quote management

Read Reviews (29)

Read Reviews (47)

contract management

Read Reviews (15)

Read Reviews (27)

contact list management

Read Reviews (38)

Read Reviews (60)

tracking contacts

Read Reviews (5)

Read Reviews (2)

contacts history

Read Reviews (2)

Read Reviews (10)

workflow management

Read Reviews (35)

Read Reviews (33)

communication management

Read Reviews (32)

Read Reviews (42)

tracking & monitoring communications

Read Reviews (11)

Read Reviews (18)

sending & publishing communications

Read Reviews (7)

Read Reviews (7)

campaign management

Read Reviews (27)

Read Reviews (5)

campaign monitoring

Read Reviews (4)

Read Reviews (0)

campaign analytics

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (20)

Read Reviews (2)

conversion management

Read Reviews (13)

Read Reviews (6)

customer feedback management

Read Reviews (12)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (6)

Read Reviews (0)

generation of new leads

Read Reviews (11)

Read Reviews (20)

competitive intelligence

Read Reviews (9)

Read Reviews (0)

knowledge management

Read Reviews (9)

Read Reviews (32)

content management

Read Reviews (8)

Read Reviews (3)

content publishing

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (7)

Read Reviews (10)

pipeline management

Read Reviews (5)

Read Reviews (2)

opportunity management

Read Reviews (5)

Read Reviews (0)

loyalty management

Read Reviews (5)

Read Reviews (1)

sales call management

Read Reviews (5)

Read Reviews (1)

conference call management

Read Reviews (4)

Read Reviews (2)

customer case management

Read Reviews (4)

Read Reviews (5)

rating and review management

Read Reviews (3)

Read Reviews (2)

relationship marketing

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (3)

Read Reviews (1)

social media analytics

Read Reviews (3)

Read Reviews (0)

helpdesk management

Read Reviews (3)

Read Reviews (47)

lead qualification

Read Reviews (2)

Read Reviews (2)

lead qualification: technographic

Read Reviews (1)

Read Reviews (2)

lifetime value management

Read Reviews (2)

Read Reviews (1)

billing and invoice management

Read Reviews (1)

Read Reviews (40)

community building

Read Reviews (0)

Read Reviews (2)

business development

Read Reviews (0)

Read Reviews (7)

products & pricelist management

Read Reviews (0)

Read Reviews (4)

calendar management

Read Reviews (0)

Read Reviews (4)

discount management

Read Reviews (0)

Read Reviews (4)

promotion management

Read Reviews (0)

Read Reviews (4)

advocacy management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • website

  • phone calls

  • user generated content

  • blogs

  • offline

  • social media

  • mobile app

  • point of sale

  • on premises

  • events

  • trade shows

  • Twitter

  • See 11 more

  • e-mail

  • mobile

  • website

  • phone calls

  • user generated content

  • blogs

  • offline

  • social media

  • mobile app

  • point of sale

  • on premises

  • events

  • trade shows

  • Twitter

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting