Comparison Summary
This comparison report of ScreenSteps vs. KBPublisher is based on a specific set of business needs and context. The comparison uses 355 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ScreenSteps and KBPublisher
ScreenSteps, and KBPublisher belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ScreenSteps covers Knowledge Management, Training & Onboarding, Helpdesk Management with Phone Calls, Communication Management with E-Mail, etc.
KBPublisher focuses on Knowledge Management, Content Management with Video, Communication Management with User Generated Content, Helpdesk Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
ScreenSteps | Knowledge Transfer
Knowledge Base Software with KBPublisher
Financials
NA
NA
Business Need
Total Processes
(we found evidences for)
16
14
Total Goals
(we found evidences for)
3
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Shorten ramp up time
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Improve efficiency
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Improve digital and social presence
Top Channels
Channels Used
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user generated content
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blogs
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video
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website
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phone calls
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offline
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point of sale
- See 4 more
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user generated content
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blogs
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video
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website
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phone calls
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offline
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point of sale
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
