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SalezShark vs Kapture CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SalezShark vs. Kapture CRM is based on a specific set of business needs and context. The comparison uses 1854 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SalezShark and Kapture CRM

SalezShark, Kapture CRM, Claritysoft CRM, SalesNexus, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SalezShark covers Relationship Management, Engagement Management with E-Mail, Forecasting, Campaign Management with E-Mail, etc.

Kapture CRM focuses on Engagement Management with Offline, Customer Feedback Management with E-Mail, Lead Management, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SalezShark

Focus area

Software Failure Risk

  • low

logo Kapture CRM

Focus area

Kapture CRM is better than SalezShark for

Software Failure Risk

  • low

About

SalezShark | Customer Relationship Management with end to end sales and marketing automation

Kapture: CRM platform for sales, operations & customer service

Age

2014

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

53

64

Total Goals
(we found evidences for)

6

8

Top Processes

Evidences indicate better relative satisfaction


relationship management


engagement management

engaging and following up



campaign management

campaign analytics




communication management

sending & publishing communications

tracking & monitoring communications




social media management

social media analytics


generation of new leads


contact list management


lead qualification

lead qualification: demographic



sales call management

meeting management




products & pricelist management


workflow management


training & onboarding


conversion management


relationship marketing


sales document management

proposal & quote management


database marketing


account management






loyalty management


customer feedback management

measuring customer satisfaction


segmentation and targeting


helpdesk management


knowledge management


rating and review management


lifetime value management


competitive intelligence





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Improve visibility

  • Enter new markets internationally or locally

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • Increase customer life time value

  • Improve internal communications

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • chat

  • e-mail

  • offline

  • social media

  • point of sale

  • promotions

  • on premises

  • mobile

  • website

  • omnichannel

  • mobile app

  • Facebook

  • Twitter

  • See 11 more
  • phone calls

  • chat

  • e-mail

  • offline

  • social media

  • point of sale

  • promotions

  • on premises

  • mobile

  • website

  • omnichannel

  • mobile app

  • Facebook

  • Twitter

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting