cuspera logo CUSPERA

SalezShark vs Freshsales: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SalezShark vs. Freshsales is based on a specific set of business needs and context. The comparison uses 9151 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SalezShark and Freshsales

SalezShark, Freshsales, Claritysoft CRM, SalesNexus, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SalezShark covers Relationship Management, Engagement Management with E-Mail, Forecasting, Campaign Management with E-Mail, etc.

Freshsales focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Lead Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SalezShark

Focus area

Software Failure Risk

  • low

logo Freshsales

Focus area

Freshsales is better than SalezShark for

Software Failure Risk

  • medium

About

SalezShark | Customer Relationship Management with end to end sales and marketing automation

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Age

2014

2010

Financials

PRIVATE

SERIES H

Business Need

Total Processes
(we found evidences for)

53

107

Total Goals
(we found evidences for)

6

13

Top Processes

Evidences indicate better relative satisfaction


relationship management


engagement management

engaging and following up



campaign management

campaign analytics

campaign monitoring




communication management

sending & publishing communications

tracking & monitoring communications




social media management

social media analytics


generation of new leads


contact list management


lead qualification

lead qualification: demographic

lead qualification: behavioural



sales call management

meeting management




products & pricelist management


workflow management


training & onboarding


conversion management


relationship marketing


sales document management

proposal & quote management

contract management


database marketing


account management






loyalty management


pipeline management


discount management



customer feedback management

measuring customer satisfaction


billing and invoice management


opportunity management


segmentation and targeting


helpdesk management



promotion management


business development


follower management



performance management






customer case management



knowledge management


rating and review management


competitive intelligence




lifetime value management


revenue cycle management


sales review & feedback



content management


conference call management


touchpoint management



calendar management


motivation management


channel management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Improve visibility

  • Enter new markets internationally or locally

  • See 3 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve ROI

  • Improve visibility

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Grow market share

  • Launch new products

  • Shorten ramp up time

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • chat

  • mobile

  • social media

  • offline

  • mobile app

  • video

  • text SMS

  • user generated content

  • blogs

  • point of sale

  • Skype

  • Facebook

  • on premises

  • promotions

  • events

  • trade shows

  • Twitter

  • Slack

  • games

  • LinkedIn

  • newsletter

  • omnichannel

  • See 22 more
  • e-mail

  • phone calls

  • website

  • chat

  • mobile

  • social media

  • offline

  • mobile app

  • video

  • text SMS

  • user generated content

  • blogs

  • point of sale

  • Skype

  • Facebook

  • on premises

  • promotions

  • events

  • trade shows

  • Twitter

  • Slack

  • games

  • LinkedIn

  • newsletter

  • omnichannel

  • See 22 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting