cuspera logo CUSPERA

SalezShark vs Blackbaud Luminate Online: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SalezShark vs. Blackbaud Luminate Online is based on a specific set of business needs and context. The comparison uses 3357 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SalezShark and Blackbaud Luminate Online

SalezShark, Blackbaud Luminate Online, Claritysoft CRM, SalesNexus, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SalezShark covers Relationship Management, Engagement Management with E-Mail, Forecasting, Campaign Management with E-Mail, etc.

Blackbaud Luminate Online focuses on Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SalezShark

Focus area

SalezShark is better than Blackbaud Luminate Online for

Software Failure Risk

  • low

logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than SalezShark for

Software Failure Risk

  • medium

About

SalezShark | Customer Relationship Management with end to end sales and marketing automation

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Age

2014

1981

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

53

61

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction


relationship management


engagement management

engaging and following up



campaign management

campaign analytics

campaign monitoring




communication management

sending & publishing communications

tracking & monitoring communications




social media management

social media analytics


generation of new leads


contact list management


lead qualification

lead qualification: demographic



sales call management

meeting management




products & pricelist management


workflow management


training & onboarding


conversion management


relationship marketing


sales document management

proposal & quote management

contract management


database marketing


account management








helpdesk management




content management



personalized marketing


advocacy management


trade show marketing



rating and review management




creating knowledge base


knowledge management

creating knowledge base


calendar management



touchpoint management


channel management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Improve visibility

  • Enter new markets internationally or locally

  • See 3 more
  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more
  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting