Compare Salesforce Sales Cloud Einstein vs Salesforce Inbox

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Sales Cloud Einstein medium Failure Risk for Salesforce Inbox low

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Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Salesforce Inbox is based on a specific set of business needs and context. The comparison uses 1227 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Salesforce Inbox

Salesforce Sales Cloud Einstein, and Salesforce Inbox belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Salesforce Inbox focuses on Advertisement with Website, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Call Management with E-Mail, etc.

"One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new ...normal. " - DAN HELFRICH

"With the help of Salesforce, we're creating a truly differentiated experience for our customers. " - JEFF DAILEY

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Salesforce Inbox

Focus area

Salesforce Inbox is better than Salesforce Sales Cloud Einstein for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Salesforce Sales Cloud Einstein

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (39)

engaging and following up

forecasting

communication management

Read Reviews (7)

Read Reviews (52)

sending & publishing communications

Read Reviews (4)

Read Reviews (25)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (23)

customer feedback management

Read Reviews (4)

measuring customer satisfaction

Read Reviews (2)

cross selling

Read Reviews (3)

generation of new leads

Read Reviews (3)

Read Reviews (5)

products & pricelist management

lead engagement

lead analytics

contact list management

Read Reviews (2)

Read Reviews (14)

creating contact list

Read Reviews (1)

Read Reviews (7)

rating and review management

Read Reviews (2)

business development

Read Reviews (2)

Read Reviews (3)

content management

Read Reviews (2)

campaign management

Read Reviews (2)

conversion management

collaboration

sales document management

contract management

workflow management

direct marketing

lead tracking

relationship management

advertisement

meeting management

Read Reviews (0)

Read Reviews (16)

sales call management

meeting management

market research

account management

Read Reviews (0)

Read Reviews (2)

pipeline management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

Acquire customers
Scale best practices
Enhance customer relationships
Grow market share
Increase sales & revenue
Improve digital and social presence
Improve ROI
Improve internal communications
Enter new markets internationally or locally
See 6 more

Acquire customers
Enhance customer relationships
Increase sales & revenue
Scale best practices
Improve ROI
Improve internal communications
Grow market share
Improve visibility
Improve digital and social presence
See 6 more

Top Channels

Channels Used

e-mail
website
social media
offline
phone calls
on premises
display advertisement
mobile
chat
games
mobile app
promotions
point of sale
See 10 more

e-mail
website
social media
offline
phone calls
on premises
display advertisement
mobile
chat
games
mobile app
promotions
point of sale
See 10 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

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Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Compare Salesforce Sales Cloud Einstein vs Salesforce Inbox

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Salesforce Inbox is based on a specific set of business needs and context. The comparison uses 1227 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Salesforce Inbox

Salesforce Sales Cloud Einstein, and Salesforce Inbox belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Salesforce Inbox focuses on Advertisement with Website, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Call Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Salesforce Inbox

Focus area

Salesforce Inbox is better than Salesforce Sales Cloud Einstein for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Salesforce Sales Cloud Einstein

Get a personalised risk report for Salesforce Inbox

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.