Comparison Summary
This comparison report of Salesforce Sales Cloud Einstein vs. Salesforce Engage is based on a specific set of business needs and context. The comparison uses 881 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud Einstein and Salesforce Engage
Salesforce Sales Cloud Einstein, and Salesforce Engage belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.
Salesforce Engage focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management, Contact List Management with Phone Calls, etc.
"Trailhead has made learning Salesforce so much more accessible for me and my colleagues. " - Tami Lau
"The biggest room in the world is room for improvement. " - Toya Gatewood
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.
Sales Engagement tool to communicate effectively with the customers and understand prospect interactions
Age
1999
1999
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
47
52
Total Goals
(we found evidences for)
9
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Scale best practices
-
Enhance customer relationships
-
Grow market share
-
Increase sales & revenue
-
Improve digital and social presence
-
Improve ROI
-
Improve internal communications
-
Enter new markets internationally or locally
- See 6 more
-
Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Scale best practices
-
Improve navigation
-
Improve digital and social presence
-
Improve internal communications
-
Enter new markets internationally or locally
-
Launch new products
-
Improve brand engagement
- See 7 more
Top Channels
Channels Used
-
e-mail
-
phone calls
-
website
-
chat
-
promotions
-
offline
-
trade shows
-
mobile
-
user generated content
-
blogs
- See 7 more
-
e-mail
-
phone calls
-
website
-
chat
-
promotions
-
offline
-
trade shows
-
mobile
-
user generated content
-
blogs
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
