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Compare Salesforce Sales Cloud Einstein vs Salesforce Engage

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Sales Cloud Einstein medium Failure Risk for Salesforce Engage medium
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Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Salesforce Engage is based on a specific set of business needs and context. The comparison uses 881 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Salesforce Engage

Salesforce Sales Cloud Einstein, and Salesforce Engage belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Salesforce Engage focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management, Contact List Management with Phone Calls, etc.

"AI also had an immediate impact on the business, increasing the accuracy of our June cash receivables forecast by nearly two-and-a-half times. " - Felisa Palagi

"Quip really fits the way we share and get alignment around ideas. " - RICK SMITH

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Salesforce Engage

Focus area

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

Age

1999

1999

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

47

52

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (64)

engaging and following up

Read Reviews (16)

Read Reviews (57)

forecasting

Read Reviews (9)

Read Reviews (9)

communication management

Read Reviews (7)

Read Reviews (16)

sending & publishing communications

Read Reviews (4)

Read Reviews (8)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (7)

customer feedback management

Read Reviews (4)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (2)

social media marketing

Read Reviews (4)

Read Reviews (0)

cross selling

Read Reviews (3)

Read Reviews (1)

generation of new leads

Read Reviews (3)

Read Reviews (2)

social media management

Read Reviews (3)

Read Reviews (7)

products & pricelist management

Read Reviews (3)

Read Reviews (5)

contact list management

Read Reviews (2)

Read Reviews (9)

rating and review management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (2)

campaign management

Read Reviews (2)

Read Reviews (7)

conversion management

Read Reviews (2)

Read Reviews (2)

sales document management

Read Reviews (2)

Read Reviews (11)

contract management

Read Reviews (1)

Read Reviews (2)

proposal & quote management

Read Reviews (1)

Read Reviews (8)

workflow management

Read Reviews (1)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (6)

pipeline management

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve navigation

  • Improve digital and social presence

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Improve brand engagement

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • chat

  • promotions

  • offline

  • trade shows

  • mobile

  • user generated content

  • blogs

  • See 7 more

  • e-mail

  • phone calls

  • website

  • chat

  • promotions

  • offline

  • trade shows

  • mobile

  • user generated content

  • blogs

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting