Comparison Summary
This comparison report of Salesforce Sales Cloud Einstein vs. Reply Sales Automation is based on a specific set of business needs and context. The comparison uses 4647 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud Einstein and Reply Sales Automation
Salesforce Sales Cloud Einstein, and Reply Sales Automation belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.
Reply Sales Automation focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Generation Of New Leads with E-Mail, Campaign Management with E-Mail, etc.
"We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We're glad we have an innovative partner like Salesforce that helps us develop clinical of...ferings in a matter of days! " - SAMPATH NARAYANAN
"Reply offered us a platform where we’re sure that the right emails go out at the right time. It helped us get reply rates of over 65% and scale operations. " - Sjors Mahler
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Reply Sales Automation
Focus area
Reply Sales Automation is better than Salesforce Sales Cloud Einstein for
Software Failure Risk
About
Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.
AI-powered sales engagement platform that automates and scales multichannel outreach
Age
1999
2014
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
47
76
Total Goals
(we found evidences for)
9
17
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
- See 6 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve ROI
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Build brand awareness
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Launch new products
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve efficiency
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Improve brand engagement
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Improve navigation
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Reduce bounce
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Improve internal communications
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Grow market share
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Increase customer life time value
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Shorten ramp up time
- See 14 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
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omnichannel
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offline
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promotions
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video
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social media
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trade shows
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chat
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newsletter
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games
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events
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LinkedIn
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channel partners
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user generated content
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blogs
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causes and charity
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text SMS
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Skype
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print media
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magazine
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Whatsapp
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point of sale
- See 21 more
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e-mail
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phone calls
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website
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omnichannel
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offline
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promotions
-
video
-
social media
-
trade shows
-
chat
-
newsletter
-
games
-
events
-
LinkedIn
-
channel partners
-
user generated content
-
blogs
-
causes and charity
-
text SMS
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Skype
-
print media
-
magazine
-
Whatsapp
-
point of sale
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
