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Compare Salesforce Sales Cloud Einstein vs Liid

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Liid is based on a specific set of business needs and context. The comparison uses 399 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Liid

Salesforce Sales Cloud Einstein, and Liid belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Liid focuses on Engagement Management with Phone Calls, Forecasting with E-Mail, Communication Management with E-Mail, Relationship Management, etc.

"Our internal HR bot has handled 83% of our total employee chat engagements. This has allowed our HR teams to focus their time on issues that require human interaction. " - Arto Altincatal

"We have been heavy users since the beta release and having your activities in Salesforce has never been easier. I love the feature where you can have your personal tasks right at your fingertips. You never miss a thing. I definitely recommend this a...pp to anyone who wants to keep track of sales activites. " - Peter Grant

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Liid

Focus area

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Sales engagement enabled through automated sales processes including tracking of sales activities automatically

Age

1999

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

47

15

Total Goals
(we found evidences for)

9

1

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management


rating and review management


business development


content management


campaign management


conversion management



sales document management


relationship management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • e-mail

  • video

  • social media

  • See 1 more
  • phone calls

  • e-mail

  • video

  • social media

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting