Comparison Summary
This comparison report of Salesforce Sales Cloud Einstein vs. Kixie Integrated Voice is based on a specific set of business needs and context. The comparison uses 3385 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud Einstein and Kixie Integrated Voice
Salesforce Sales Cloud Einstein, and Kixie Integrated Voice belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.
Kixie Integrated Voice focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Communication Management with Text SMS, Engagement Management with Phone Calls, etc.
"Our internal HR bot has handled 83% of our total employee chat engagements. This has allowed our HR teams to focus their time on issues that require human interaction. " - Arto Altincatal
"I like the fact that it integrates with chrome seamlessly, it connects to Pipdrive easily, and keeps track of my team's activity in a way that makes it very easy to track and manage the team's activity. The IVRS system works great, and having everyt...hing in a web browser is convenient and easy to use. The templates for SMS and voicemail are very useful for high volume. I also enjoy having the metrics shown on the dashboard for daily call metrics to share with executives and hold the team accountable. " - Graham H
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Kixie Integrated Voice
Focus area
Kixie Integrated Voice is better than Salesforce Sales Cloud Einstein for
Software Failure Risk
About
Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.
Sales engagement platform that boosts sales team performance
Age
1999
2013
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
47
40
Total Goals
(we found evidences for)
9
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
- See 6 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
- See 1 more
Top Channels
Channels Used
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phone calls
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offline
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point of sale
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text SMS
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e-mail
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chat
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Slack
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mobile
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website
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games
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user generated content
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blogs
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events
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trade shows
- See 11 more
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phone calls
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offline
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point of sale
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text SMS
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e-mail
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chat
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Slack
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mobile
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website
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games
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user generated content
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blogs
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events
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trade shows
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
