Comparison Summary
This comparison report of Salesforce Sales Cloud Einstein vs. Groove is based on a specific set of business needs and context. The comparison uses 5395 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud Einstein and Groove
Salesforce Sales Cloud Einstein, and Groove belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.
Groove focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Sales Call Management with Phone Calls, etc.
"We are using Salesforce's Work.com solutions as a springboard for a healthier community, supporting student mental health and well-being, reviewing and reworking social issues around diversity and inclusion, and preparing our university to handle an...y number of different future scenarios. " - DR. ELI CAPILUOTO
"For every Flow, we’re using Groove to A/B test subject lines and CTAs to determine what’s getting traction with certain demographics. " - Greg Larsen
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.
Sales engagement software that drives efficiency at every stage of the sales process
Age
1999
2012
Financials
IPO
SERIES F
Business Need
Total Processes
(we found evidences for)
47
73
Total Goals
(we found evidences for)
9
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
- See 6 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
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Improve internal communications
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Improve visibility
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Launch new products
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Grow market share
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Scale best practices
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Improve efficiency
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Establish thought leadership
- See 8 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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LinkedIn
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mobile
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chat
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text SMS
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offline
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point of sale
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omnichannel
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website
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user generated content
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blogs
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games
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print media
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magazine
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video
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causes and charity
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on premises
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mobile app
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Twitter
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Facebook
- See 19 more
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e-mail
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phone calls
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social media
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LinkedIn
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mobile
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chat
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text SMS
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offline
-
point of sale
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omnichannel
-
website
-
user generated content
-
blogs
-
games
-
print media
-
magazine
-
video
-
causes and charity
-
on premises
-
mobile app
-
Twitter
-
Facebook
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
