Comparison Summary
This comparison report of Salesforce Sales Cloud Einstein vs. Dialshree is based on a specific set of business needs and context. The comparison uses 1934 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud Einstein and Dialshree
Salesforce Sales Cloud Einstein, and Dialshree belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.
Dialshree focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Touchpoint Management with Omnichannel, etc.
"I have a new career and a new way of supporting my family that I probably would not have without Trailhead. " - Mark Tossell
"We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our busin...ess processes. Apart from day to day dialer management, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience. " - Mr. Muzaffar U Zaman
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Dialshree
Focus area
Dialshree is better than Salesforce Sales Cloud Einstein for
Software Failure Risk
About
Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.
Best Sales Engagement Platform to run inbound, outbound and blended call center campaigns
Age
1999
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
47
47
Total Goals
(we found evidences for)
9
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
- See 6 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Improve efficiency
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Grow market share
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Improve ROI
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Enter new markets internationally or locally
- See 5 more
Top Channels
Channels Used
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phone calls
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e-mail
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mobile
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offline
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text SMS
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point of sale
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omnichannel
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chat
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mobile app
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Skype
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website
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channel partners
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trade shows
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events
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on premises
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user generated content
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blogs
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Whatsapp
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social media
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Facebook
- See 17 more
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phone calls
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e-mail
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mobile
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offline
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text SMS
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point of sale
-
omnichannel
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chat
-
mobile app
-
Skype
-
website
-
channel partners
-
trade shows
-
events
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on premises
-
user generated content
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blogs
-
Whatsapp
-
social media
-
Facebook
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
