Comparison Summary
This comparison report of Salesforce Sales Cloud Einstein vs. ContactMonkey is based on a specific set of business needs and context. The comparison uses 3064 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud Einstein and ContactMonkey
Salesforce Sales Cloud Einstein, and ContactMonkey belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.
ContactMonkey focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.
"AI also had an immediate impact on the business, increasing the accuracy of our June cash receivables forecast by nearly two-and-a-half times. " - Felisa Palagi
"Once I started using ContactMonkey, I realized I was able to save 4 hours of work a week, which translated to 25 days saved per year! " - Kate Kraley
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ContactMonkey
Focus area
ContactMonkey is better than Salesforce Sales Cloud Einstein for
Software Failure Risk
About
Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.
Internal communications and employee engagement software with email tracking, scheduled sends and other tools
Age
1999
2011
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
47
51
Total Goals
(we found evidences for)
9
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
- See 6 more
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Improve internal communications
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Improve ROI
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Scale best practices
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Acquire customers
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Establish thought leadership
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Increase sales & revenue
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Grow market share
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Enhance customer relationships
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Launch new products
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Build brand awareness
- See 7 more
Top Channels
Channels Used
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e-mail
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newsletter
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offline
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on premises
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social media
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website
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phone calls
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video
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user generated content
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blogs
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mobile
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chat
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LinkedIn
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events
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trade shows
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text SMS
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print media
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magazine
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Twitter
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promotions
-
games
- See 18 more
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e-mail
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newsletter
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offline
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on premises
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social media
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website
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phone calls
-
video
-
user generated content
-
blogs
-
mobile
-
chat
-
LinkedIn
-
events
-
trade shows
-
text SMS
-
print media
-
magazine
-
Twitter
-
promotions
-
games
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
