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Compare Salesforce Sales Cloud Einstein vs 20Miles

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Sales Cloud Einstein medium Failure Risk for 20Miles medium
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Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. 20Miles is based on a specific set of business needs and context. The comparison uses 497 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and 20Miles

Salesforce Sales Cloud Einstein, and 20Miles belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

20Miles focuses on Engagement Management, Communication Management with E-Mail, Workflow Management, Collaboration with Offline, etc.

"Einstein has transformed how we do business. Our sales reps have insights at their fingertips and we have seen a 20% increase in win rate. " - Sara Natali

"The insight 20 Miles provides from a prospecting tool is invaluable in keeping things moving through the client acquisition process. I would recommend 20 miles to anyone who is in a production role and wants to increase their revenue generation " - Andrew Cruse

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo 20Miles

Focus area

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Increased Sales engagement enabled through shortened sales cycle, process automation and unrivaled prospect insights.

Age

1999

2011

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

47

23

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (20)

engaging and following up

Read Reviews (16)

Read Reviews (18)

forecasting

Read Reviews (9)

Read Reviews (2)

communication management

Read Reviews (7)

Read Reviews (13)

sending & publishing communications

Read Reviews (4)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (12)

customer feedback management

Read Reviews (4)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (4)

Read Reviews (0)

cross selling

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (1)

rating and review management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (2)

campaign management

Read Reviews (2)

Read Reviews (1)

conversion management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (2)

workflow management

Read Reviews (1)

Read Reviews (11)

relationship management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • events

  • trade shows

  • See 2 more

  • e-mail

  • phone calls

  • offline

  • events

  • trade shows

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting