Comparison Summary
This comparison report of Salesforce Sales Cloud Einstein vs. 20Miles is based on a specific set of business needs and context. The comparison uses 497 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud Einstein and 20Miles
Salesforce Sales Cloud Einstein, and 20Miles belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.
20Miles focuses on Engagement Management, Communication Management with E-Mail, Workflow Management, Collaboration with Offline, etc.
"We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We're glad we have an innovative partner like Salesforce that helps us develop clinical of...ferings in a matter of days! " - SAMPATH NARAYANAN
"The insight 20 Miles provides from a prospecting tool is invaluable in keeping things moving through the client acquisition process. I would recommend 20 miles to anyone who is in a production role and wants to increase their revenue generation " - Andrew Cruse
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.
Increased Sales engagement enabled through shortened sales cycle, process automation and unrivaled prospect insights.
Age
1999
2011
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
47
23
Total Goals
(we found evidences for)
9
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
- See 6 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
Top Channels
Channels Used
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e-mail
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phone calls
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offline
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events
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trade shows
- See 2 more
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e-mail
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phone calls
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offline
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events
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trade shows
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High