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Redtail CRM vs Blackbaud Raiser's Edge NXT®: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Redtail CRM vs. Blackbaud Raiser's Edge NXT® is based on a specific set of business needs and context. The comparison uses 5354 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Redtail CRM and Blackbaud Raiser's Edge NXT®

Redtail CRM, Blackbaud Raiser's Edge NXT®, Eway CRM, monday sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Redtail CRM covers Workflow Management, Contact List Management with E-Mail, Engagement Management with Offline, Relationship Management with E-Mail, etc.

Blackbaud Raiser's Edge NXT® focuses on Engagement Management with Offline, Social Media Management with Website, Event Management with E-Mail, Lead Management, etc.

"Andrew was so, so patient and methodical. Didn't get frustrated with my total lack of knowledge with software program and didn't make me feel as ignorant as I am with setting up Outlook email. " - Art

"“Blackbaud software solutions have enabled COM to build and maintain mutually beneficial relationships with our donors in ways we never thought possible. " - Kirk Zuercher

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Redtail CRM

Focus area

Redtail CRM is better than Blackbaud Raiser's Edge NXT® for

Software Failure Risk

  • low

logo Blackbaud Raiser's Edge NXT®

Focus area

Software Failure Risk

  • medium

About

Web-based easy-to-use client management solution designed specifically for Financial Professionals which helps to eliminate redundant data entry and create consistency across the platforms used in daily operations.

Fundraising & Donor Management Software - Raiser's Edge NXT | Blackbaud

Age

1981

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

42

63

Total Goals
(we found evidences for)

4

13

Top Processes

Evidences indicate better relative satisfaction


workflow management


contact list management


engagement management

engaging and following up


training & onboarding


relationship management


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


social media management

social media analytics

scheduling post to social media



campaign management



follower management



conference call management




sales call management

meeting management



lead qualification

lead qualification: technographic


opportunity management



generation of new leads


discount management


promotion management


products & pricelist management


performance management


membership management



proposal & quote management


contract management


sales document management

proposal & quote management

contract management


segmentation and targeting


knowledge management


identify target customers


loyalty management

identify target customers


revenue cycle management


trade show marketing




customer feedback management


pipeline management


competitive intelligence




database marketing



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Increase sales & revenue

  • See 1 more
  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve digital and social presence

  • Launch new products

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve consistency

  • Reduce bounce

  • Increase customer life time value

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • website

  • phone calls

  • mobile

  • on premises

  • user generated content

  • blogs

  • trade shows

  • promotions

  • point of sale

  • video

  • social media

  • events

  • newsletter

  • See 13 more
  • offline

  • causes and charity

  • e-mail

  • website

  • phone calls

  • mobile

  • on premises

  • user generated content

  • blogs

  • trade shows

  • promotions

  • point of sale

  • video

  • social media

  • events

  • newsletter

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting