Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Improve visibility
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Acquire customers
-
Improve stakeholder relations
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Enter new markets internationally or locally
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Manage risk
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Improve digital and social presence
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Increase customer life time value
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Grow market share
- See 9 more
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Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Improve ROI
-
Improve efficiency
-
Scale best practices
-
Grow market share
-
Manage risk
-
Improve stakeholder relations
-
Enter new markets internationally or locally
-
Build brand awareness
-
Improve visibility
-
Launch new products
-
Establish thought leadership
-
Increase customer life time value
- See 12 more
Top Channels
Channels Used
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social media
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mobile
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Twitter
-
Facebook
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phone calls
-
review sites
-
Amazon
-
offline
-
on premises
-
user generated content
-
blogs
-
website
-
video
-
promotions
-
e-mail
-
mass media
-
point of sale
- See 14 more
-
social media
-
mobile
-
Twitter
-
Facebook
-
phone calls
-
review sites
-
Amazon
-
offline
-
on premises
-
user generated content
-
blogs
-
website
-
video
-
promotions
-
e-mail
-
mass media
-
point of sale
- See 14 more
