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PeoplePulse vs Upland PSA: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of PeoplePulse vs. Upland PSA is based on a specific set of business needs and context. The comparison uses 2404 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing PeoplePulse and Upland PSA

PeoplePulse, and Upland PSA belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

PeoplePulse covers Customer Feedback Management with Phone Calls, Engagement Management, Training & Onboarding, Competitive Intelligence with Phone Calls, etc.

Upland PSA focuses on Social Media Management, Billing And Invoice Management, Forecasting, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo PeoplePulse

Focus area

PeoplePulse is better than Upland PSA for

Software Failure Risk

  • medium

logo Upland PSA

Focus area

Software Failure Risk

  • medium

About

PeoplePulse: Online Survey Software & Feedback Solutions

Professional Services Automation Software to streamline project execution and improve collaboration

Age

2010

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

32

Total Goals
(we found evidences for)

10

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


training & onboarding


competitive intelligence


loyalty management

customise loyalty program


rating and review management


generation of new leads


performance management


social media management

social media analytics



contact list management


sales document management

proposal & quote management



billing and invoice management



workflow management


helpdesk management


knowledge management



revenue cycle management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • Enter new markets internationally or locally

  • Launch new products

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Improve consistency

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • offline

  • e-mail

  • phone calls

  • events

  • trade shows

  • causes and charity

  • on premises

  • See 4 more
  • offline

  • e-mail

  • phone calls

  • events

  • trade shows

  • causes and charity

  • on premises

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting