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PeoplePulse vs Bitrix24: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of PeoplePulse vs. Bitrix24 is based on a specific set of business needs and context. The comparison uses 5522 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing PeoplePulse and Bitrix24

PeoplePulse, and Bitrix24 belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

PeoplePulse covers Customer Feedback Management with Phone Calls, Engagement Management, Training & Onboarding, Competitive Intelligence with Phone Calls, etc.

Bitrix24 focuses on Collaboration with Offline, Communication Management with E-Mail, Workflow Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo PeoplePulse

Focus area

PeoplePulse is better than Bitrix24 for

Software Failure Risk

  • medium

logo Bitrix24

Focus area

Bitrix24 is better than PeoplePulse for

Software Failure Risk

  • medium

About

PeoplePulse: Online Survey Software & Feedback Solutions

A free collaboration software enabling communications, CRM and other tools for small businesses

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

83

Total Goals
(we found evidences for)

10

12

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


training & onboarding


competitive intelligence


loyalty management

customise loyalty program


rating and review management


generation of new leads


performance management


social media management

social media analytics



contact list management


sales document management

proposal & quote management






motivation management


sending & publishing communications


tracking & monitoring communications


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



meeting management


sales call management

meeting management



content publishing


content management

content publishing


campaign management


helpdesk management


relationship management


calendar management




products & pricelist management



social media marketing





segmentation and targeting


knowledge management



conference call management



pipeline management


billing and invoice management


conversion management



advocacy management



business development




discount management


promotion management



opportunity management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • Enter new markets internationally or locally

  • Launch new products

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • See 7 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting