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OX App Suite vs Bitrix24: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of OX App Suite vs. Bitrix24 is based on a specific set of business needs and context. The comparison uses 4725 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OX App Suite and Bitrix24

OX App Suite, and Bitrix24 belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OX App Suite covers Communication Management with E-Mail, Collaboration with E-Mail, Training & Onboarding with Offline, Upselling with Promotions, etc.

Bitrix24 focuses on Collaboration with Offline, Communication Management with E-Mail, Workflow Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OX App Suite

Focus area

Software Failure Risk

  • medium

logo Bitrix24

Focus area

Bitrix24 is better than OX App Suite for

Software Failure Risk

  • medium

About

Engaging Messaging and Collaboration OX App Suite | Open-Xchange

A free collaboration software enabling communications, CRM and other tools for small businesses

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

34

83

Total Goals
(we found evidences for)

9

12

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications



training & onboarding



content management



business development


knowledge management


social media management


engagement management

engaging and following up



campaign management


contact list management

creating contact list


sales document management

contract management


products & pricelist management




generation of new leads


workflow management



meeting management


sales call management

meeting management



helpdesk management


relationship management


calendar management




customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers



customer feedback management


social media marketing





segmentation and targeting



conference call management


pipeline management


billing and invoice management


conversion management



advocacy management




discount management


promotion management



opportunity management


motivation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Grow market share

  • Improve navigation

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Improve internal communications

  • See 6 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting